Professional in gaming industry, equipped to bring valuable experience to dynamic casino environment. Known for reliability in ensuring fair play and adherence to gaming regulations. Thrives in collaborative settings, focused on delivering excellent customer experiences and adapting to evolving needs. Skilled in handling transactions and resolving player disputes with tact and precision.
Overview
11
11
years of professional experience
Work History
Casino Dealer
Pink Apple Casino
Kinshasa
03.2024 - Current
Dealer- Inspector In;
Baccarat
Callbets, Special bets
Texas Cash game
3- Card poker
5 Card poker
Easy poker
Blackjack
Facilitate engaging gaming experiences and ensure compliance with casino regulations.
Manage game flow, monitore player behavior, and resolve disputes efficiently.
Provide exceptional customer service, fostering repeat patronage and enhancing guest satisfaction.
Dealer
Pink Apple Casino
Nairobi, Kenya
06.2019 - 02.2024
Oversaw 6 table games. Dealer in:
Call bet dealer
Special bets
Texas hold’em poker(seven)
Indian stud poker(five-card)
Baccarat
Inspected cards and gaming equipment to verify proper functioning and good working order.
Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
Kept track of game outcomes and reported to supervisor for accurate record keeping.
Inspected table games and equipment to confirm proper function.
Maintained rules for games and identified instances of cheating, notifying security team.
Dealer
Jokers Wild Casino Nairobi
Nairobi
03.2015 - 07.2018
I was handling at least five table games. Dealer in:
Blackjack
Vanilla roulette
Call bet dealer
Inspected cards and gaming equipment to verify proper functioning and good working order.
Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.
Managed chips and money transactions with attention to detail to prevent fraud.
Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Ensured accurate financial transactions by adhering to strict cash handling policies and maintaining meticulous records.
Excited guests through engaging conversation while dealing cards efficiently for seamless gameplay experience.