Learning
Silvia Muroko
Business Development
Nairobi,Nairobi
Summary
- Passionate Business Development leader, skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach. Experienced in converting sales leads and managing multiple accounts. Highly skilled in critical and creative thinking, emotional intelligence, project management and strategic planning with exceptional customer relations abilities. Thorough in monitoring trends and capitalizing on emerging opportunities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Program Coordinator
Sinapis
Nairobi, Kenya
03.2022 - Current
- Managed effective program outreach plans with strategic use of speakers and tours to enhance community engagement and increase participant numbers.
- Maintained efficient program schedules and quality standards to give clients exceptional offerings.
- Developed and organized workshops and events by factoring in current trend in entrepreneurial needs, demographics and other important parameters.
- Scheduled and led staff meetings to discuss new ideas, strategies and update participants on program details and milestones.
Founder/ Programs Curator
The Afro SheRose
Nairobi, Kenya
11.2020 - 12.2022
- Defined company roles and responsibilities to establish and enhance processes.
- Established organizational mission statement through extensive collaboration and review.
- Shaped solutions and approaches by leveraging the needs of the audience.
- Coordinated and implemented effective training for over 500 women in psychoeducation, physical wellness and financial literacy.
- Developed innovative sales and marketing strategies to facilitate growth of the organization.
Program Assistant
Sinapis
Nairobi, Kenya
03.2021 - 03.2022
- Maintained efficient and balanced calendar of current participant appointments, staff meetings and assessments.
- Assisted with planning and coordinating day-to-day and special program activities.
- Supported planning and coordination of programs and associated activities.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Bridal Consultant
Ligaya
Nairobi, Kenya
07.2020 - 11.2021
- Met with potentials clients and gave quotes on services and general wedding attire costs.
- Developed strong rapport with customers and created positive impression of business.
- Used product knowledge, sales abilities and customer relations skills to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Startup Founder
Porcia deitan
Nairobi, Kenya
01.2017 - 01.2020
- Directed market expansions to propel business forward, meet changing customer needs.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Identified business development challenges and customer concerns for proactive resolution.
- Attracted major client, generating $10,000 in annual revenue.
Education
Bachelor of Arts - Fashion Design And Marketing
Maseno University
Kenya 08.2012 - 12.2016
Skills
Marketing materials
Persuasive communication style
Business Management
Customer service experience
Relationship building and management
Prospect targeting
Sales expertise
Business development and planning
Networking strength
Product and service sales
Strategic planning
Goals and performance
Accomplishments
- Met and exceeded the company's annual client targets.
- Conceptualized and reintroduced guest speaking engagements for the Academy program, greatly increased the quality of learning and learner engagement.
- Collaborated with members of different departments in the development of an R&D team to actualize ideas and solve pertinent issues.
- Resolved burnout issues in the team by suggesting and implementing strength based roles and alternate working days between Saturday and Mondays.
- Strong leadership award for the role of founder of The Afro SheRose in 2022.
- Highest number of sales for merchandise supporting the Diabetes walk charity in 2017
Certification
Logical and critical thinking
Interests
Travelling
Painting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
21St Century Skillset
11-2022
Program Coordinator
Sinapis
03.2022 - Current
Program Assistant
Sinapis
03.2021 - 03.2022
Logical and critical thinking
03-2021
Founder/ Programs Curator
The Afro SheRose
11.2020 - 12.2022
Global Social Entrepreneurship
08-2020
Bridal Consultant
Ligaya
07.2020 - 11.2021
Digital skills, social media
07-2020
Startup Founder
Porcia deitan
01.2017 - 01.2020
Bachelor of Arts - Fashion Design And Marketing
Maseno University
08.2012 - 12.2016