Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Timeline
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Shilla Abdu

Shilla Abdu

Mombasa, Mombasa District

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience
1
1
Language

Work History

ADMINISTRATOR / BURSAR

PRIME CALIBER INTERNATIONAL SCHOOL
03.2020 - Current
  • Utilized excellent organizational and problem-solving skills to manage the daily operations of a school of 300 students
  • Developed a comprehensive system for tracking students' attendance, grades and records
  • Preparing and administering tuition fees and collecting bills
  • Serves as internal auditor for Prime Caliber School
  • Prepare and monitor school budget and allocations
  • Maintain office supplies by checking stocks, placing and expediting orders: evaluating new products
  • Ensures operation of equipment by completing preventive maintenance requirements; calling for repair
  • Collaborate with faculty and staff to ensure compliance with school policies and procedures
  • Manage the daily operations of a busy school office
  • Overseeing all administrative staff providing support to teachers, parents and student
  • Oversees the smooth running of the daily activities of the school
  • Handling our accounts receivable and payable processes
  • Managing student's faculty and staff accounts.

CUSTOMER CARE /RECEPTIONIST

REEF HOTEL MOMBASA
08.2017 - 12.2019
  • Greet guests upon arrival and ensure a smooth check-in process
  • Handle guest inquiries and provide information about hotel services and amenities
  • Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests
  • Handle cash and credit card transactions accurately
  • Resolve guest complaints and issues promptly and professionally
  • Provided information about local attractions, restaurants, and transportation
  • Managed telephone inquiries and reservations
  • Handled billing and invoicing for guest services
  • Assisting customer care in handling complaints when need be
  • Attending to any other duty that may be assigned by management from time to time.

CUSTOMER CARE/RECEPTIONIST

IDEAL CERAMIC LTD
01.2017 - 07.2017
  • Answer telephone, screen and direct calls
  • Provide information to callers
  • Take and relay messages
  • Monitor visitor access and maintain security awareness
  • Ensure knowledge of staff movement in and out of the organization
  • Organize conference and meeting room bookings
  • Receive and sort mail deliveries
  • Tidy and maintain the reception area
  • Deal with queries from the public customer
  • Any other duties as directed by management from time to time.

ACCOUNTANT

TAHMEED TRANSPORTERS LTD
07.2011 - 10.2015
  • Writing cheques and paying suppliers
  • Ensuring in-time submission and payments of all statutory returns
  • Accounts receivable and payables
  • Payroll processing
  • Preparation of invoices and vouching
  • Preparation of final financial statements
  • Reconciliation of Bank, Cash and Bank, Debtors and Creditors
  • Keeping relevant books of accounts e.g
  • Debtors ledger, Creditors Ledger, Client Accounts.

CASHIER

MUSLIH TELECOMMUNICATIONS CENTRE LTD
07.2010 - 07.2011
  • Maintaining of the cash register
  • Daily cash banking
  • Reconciliation of the cash with the float
  • Keeping records of the companies' files
  • Keeping records of the companies' expense.

Education

Master's in Business Administration/ Strategic Management -

JOMO KENYATTA UNIVERSITY OF AGRUCULTURE AND TECHNOLOGY
03.2024

Bachelor of Business Management / Finance & Banking -

MOI UNIVERSITY
01.2014

Quick Books, Systems Applications, Internet & Email -

DATA NETWORK INSTITUTE
01.2011

Diploma in Business Management -

UNIVERSITY OF NAIROBI
01.2009

Uganda Advance Certificate of Education -

NAGGALAMA ISLAMIC INSTITUTE
01.2008

Skills

  • Strategic planning and management
  • Administrative expert
  • Operation management
  • Financial management
  • Debt collection
  • Problem solving
  • Communication skills
  • Leadership and team work
  • Budgeting

Accomplishments

  • Supervised team of 20 staff members.
  • Resolved product issue through consumer testing.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-Site

Timeline

ADMINISTRATOR / BURSAR

PRIME CALIBER INTERNATIONAL SCHOOL
03.2020 - Current

CUSTOMER CARE /RECEPTIONIST

REEF HOTEL MOMBASA
08.2017 - 12.2019

CUSTOMER CARE/RECEPTIONIST

IDEAL CERAMIC LTD
01.2017 - 07.2017

ACCOUNTANT

TAHMEED TRANSPORTERS LTD
07.2011 - 10.2015

CASHIER

MUSLIH TELECOMMUNICATIONS CENTRE LTD
07.2010 - 07.2011

Master's in Business Administration/ Strategic Management -

JOMO KENYATTA UNIVERSITY OF AGRUCULTURE AND TECHNOLOGY

Bachelor of Business Management / Finance & Banking -

MOI UNIVERSITY

Quick Books, Systems Applications, Internet & Email -

DATA NETWORK INSTITUTE

Diploma in Business Management -

UNIVERSITY OF NAIROBI

Uganda Advance Certificate of Education -

NAGGALAMA ISLAMIC INSTITUTE

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Shilla Abdu