Shilla Abdu
Mombasa, Mombasa District
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Language
Work History
ADMINISTRATOR / BURSAR
PRIME CALIBER INTERNATIONAL SCHOOL
03.2020 - Current
- Utilized excellent organizational and problem-solving skills to manage the daily operations of a school of 300 students
- Developed a comprehensive system for tracking students' attendance, grades and records
- Preparing and administering tuition fees and collecting bills
- Serves as internal auditor for Prime Caliber School
- Prepare and monitor school budget and allocations
- Maintain office supplies by checking stocks, placing and expediting orders: evaluating new products
- Ensures operation of equipment by completing preventive maintenance requirements; calling for repair
- Collaborate with faculty and staff to ensure compliance with school policies and procedures
- Manage the daily operations of a busy school office
- Overseeing all administrative staff providing support to teachers, parents and student
- Oversees the smooth running of the daily activities of the school
- Handling our accounts receivable and payable processes
- Managing student's faculty and staff accounts.
CUSTOMER CARE /RECEPTIONIST
REEF HOTEL MOMBASA
08.2017 - 12.2019
- Greet guests upon arrival and ensure a smooth check-in process
- Handle guest inquiries and provide information about hotel services and amenities
- Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests
- Handle cash and credit card transactions accurately
- Resolve guest complaints and issues promptly and professionally
- Provided information about local attractions, restaurants, and transportation
- Managed telephone inquiries and reservations
- Handled billing and invoicing for guest services
- Assisting customer care in handling complaints when need be
- Attending to any other duty that may be assigned by management from time to time.
CUSTOMER CARE/RECEPTIONIST
IDEAL CERAMIC LTD
01.2017 - 07.2017
- Answer telephone, screen and direct calls
- Provide information to callers
- Take and relay messages
- Monitor visitor access and maintain security awareness
- Ensure knowledge of staff movement in and out of the organization
- Organize conference and meeting room bookings
- Receive and sort mail deliveries
- Tidy and maintain the reception area
- Deal with queries from the public customer
- Any other duties as directed by management from time to time.
ACCOUNTANT
TAHMEED TRANSPORTERS LTD
07.2011 - 10.2015
- Writing cheques and paying suppliers
- Ensuring in-time submission and payments of all statutory returns
- Accounts receivable and payables
- Payroll processing
- Preparation of invoices and vouching
- Preparation of final financial statements
- Reconciliation of Bank, Cash and Bank, Debtors and Creditors
- Keeping relevant books of accounts e.g
- Debtors ledger, Creditors Ledger, Client Accounts.
CASHIER
MUSLIH TELECOMMUNICATIONS CENTRE LTD
07.2010 - 07.2011
- Maintaining of the cash register
- Daily cash banking
- Reconciliation of the cash with the float
- Keeping records of the companies' files
- Keeping records of the companies' expense.
Education
Master's in Business Administration/ Strategic Management -
JOMO KENYATTA UNIVERSITY OF AGRUCULTURE AND TECHNOLOGY
03.2024
Bachelor of Business Management / Finance & Banking -
MOI UNIVERSITY
01.2014
Quick Books, Systems Applications, Internet & Email -
DATA NETWORK INSTITUTE
01.2011
Diploma in Business Management -
UNIVERSITY OF NAIROBI
01.2009
Uganda Advance Certificate of Education -
NAGGALAMA ISLAMIC INSTITUTE
01.2008
Skills
- Strategic planning and management
- Administrative expert
- Operation management
- Financial management
- Debt collection
- Problem solving
- Communication skills
- Leadership and team work
- Budgeting
Accomplishments
- Supervised team of 20 staff members.
- Resolved product issue through consumer testing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
ADMINISTRATOR / BURSAR
PRIME CALIBER INTERNATIONAL SCHOOL
03.2020 - Current
CUSTOMER CARE /RECEPTIONIST
REEF HOTEL MOMBASA
08.2017 - 12.2019
CUSTOMER CARE/RECEPTIONIST
IDEAL CERAMIC LTD
01.2017 - 07.2017
ACCOUNTANT
TAHMEED TRANSPORTERS LTD
07.2011 - 10.2015
CASHIER
MUSLIH TELECOMMUNICATIONS CENTRE LTD
07.2010 - 07.2011
Master's in Business Administration/ Strategic Management -
JOMO KENYATTA UNIVERSITY OF AGRUCULTURE AND TECHNOLOGY
Bachelor of Business Management / Finance & Banking -
MOI UNIVERSITY
Quick Books, Systems Applications, Internet & Email -
DATA NETWORK INSTITUTE
Diploma in Business Management -
UNIVERSITY OF NAIROBI
Uganda Advance Certificate of Education -
NAGGALAMA ISLAMIC INSTITUTE