SHERYL KAVINI BAHATI
Nairobi,Kenya
Summary
Diligent Housekeeper/Waitress with extensive experience in maintaining cleanliness and organization. Skilled in executing essential housekeeping tasks and sanitizing high-touch areas with precision. Committed to supporting facility operations and enhancing guest satisfaction through thorough cleaning and quality upkeep.
Overview
10
10
years of post-secondary education
3
3
years of professional experience
Work History
Housekeeping
Spice Restaurant and Lounge
10.2025 - 07.2026
- Inspected guest rooms after cleaning to ensure they were presentable.
- Performed routine deep cleaning tasks to support a welcoming environment.
- Ensured that all health standards were met during cleaning operations.
- Implemented proper cleaning techniques for various surfaces and materials.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Relocated furniture to clean baseboards and inaccessible areas
- Managed waste disposal and recycling to promote environmental responsibility.
- Assisted in organizing and restocking cleaning supplies for efficient operations.
- Conducted inventory checks for cleaning equipment and supplies regularly.
- Communicated effectively with team members to address immediate cleaning needs.
- Interacted pleasantly with clients and guests when performing daily duties.
- Documented damages for management review
Waitress
Spice Restaurant and Lounge
02.2025 - 10.2025
- Greeted customers, answered questions, and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
- Welcomed guests and assisted with seating to create a positive dining experience.
- Assisted with food and beverage service and coordinated with the service team.
- Communicated daily specials and menu items to guests effectively.
- Refilled beverages at tables to enhance customer satisfaction.
- Prepared and maintained clean, organized dining areas.
- Replenished beverages to ensure availability.
- Handled cash and processed payments with attention to detail.
- Carried out duties assigned by supervisors while maintaining professional customer service.
Intern
Nairobi City County Government
09.2024 - 12.2024
- Prepared departmental meeting minutes and administrative documentation to support effective communication.
- Supported interdepartmental correspondence and delivery of official documents.
- Reviewed documents relating to the legal framework governing public participation.
- Managed incoming and outgoing correspondence, ensuring accurate delivery records were maintained.
- Assisted in drafting, photocopying and distributing internal memoranda.
- Attended departmental and Cabinet meetings and engaged with departments including Customer Service, Gender and Inclusivity, Culture and Tourism.
- Identified areas for improvement, narrowing focus for decision makers in making necessary changes.
- Analyzed key performance indicators to identify effective strategies.
- Developed plans to address issues related to efficiency, costs, or profits, enhancing decision-making processes.
Sales & Marketing Representative
DStv, GOtv & NIVEA
02.2023 - 06.2023
- Engaged directly with prospective customers to create product awareness.
- Promoted products, driving customer purchases through targeted messaging.
- Supported marketing campaigns and public promotional activities.
- Engaged directly with prospective customers, increasing product awareness and interest.
- Created and maintained relationships with customers, vendors, and other stakeholders.
- Developed and maintained relationships with customers, vendors, and stakeholders to enhance collaboration.
- Gathered customer feedback on product performance and service quality.
- Attended regular training sessions to stay up-to-date on company policies and procedures.
Education
Bachelor’s Degree - International Relations
The Catholic University of Eastern Africa
Nairobi , Kenya 05.2019 - 10.2025
Kenya Certificate of Secondary Education (KCSE) -
Lugulu Girls’ High School
Webuye , Kenya 02.2014 - 11.2017
Skills
- Cleaning Techniques
- Safety Standards
- Organization & Time Management
- Customer Service
- Hospitality & Guest Relations
- Task coordination
- Ability to work under pressure
- Attention to Detail
- Efficiency Focus
- Self-motivated
- Communication
- Effective communication
- Active listening
- Interpersonal relations
- Teamwork & Collaboration
- Active team player
- Professional integrity
- Professional conduct
- Confidentiality management
- Continuous Improvement
- Innovative mindset
- Adaptability
- Administrative Support
Languages
- English, Fluent
- Kiswahili, Fluent
- French, Basic
Community Leadership Experience
- English, Fluent
- Kiswahili, Fluent
- French, Basic
Timeline
Housekeeping
Spice Restaurant and Lounge
10.2025 - 07.2026
Waitress
Spice Restaurant and Lounge
02.2025 - 10.2025
Intern
Nairobi City County Government
09.2024 - 12.2024
Sales & Marketing Representative
DStv, GOtv & NIVEA
02.2023 - 06.2023
Bachelor’s Degree - International Relations
The Catholic University of Eastern Africa
05.2019 - 10.2025
Kenya Certificate of Secondary Education (KCSE) -
Lugulu Girls’ High School
02.2014 - 11.2017