SHELMITH WANJA WAIRIMU
NAIROBI
Summary
Result-oriented and proficient in diverse inter-personal skills and related areas inclusive of leadership and conflict resolution dynamics. Dedicated to participate in customer relationship management and help identify affordable and efficient remedies to economic and business-related problems. Demonstrates vast knowledge in business, sales, customer service, accounting, entrepreneurship and finance techniques, alongside data analysis including excel, SPSS and R modelling skills.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Marketing Consultant
Oracle Saudi Arabia
1 2023 - 11.2023
- Designing evidence-based practices that would ensure the seamless integration of the SaaS model across Oracle’s office stations
- To facilitate the alignment of products with the SaaS model
- Working with teams (virtually) to pitch ideas to the executive committee.
Sales and Marketing
Britam Insurance – Murang’a Branch
04.2019 - 07.2021
- Designing and implementing effective marketing strategies to sell new insurance contracts or adjust existing ones
- Contacting potential clients and creating rapport by networking, cold calling, using referrals etc
- Appraising the wishes and demands of business or individual customers and selling the suitable protection plans.
Business Relationships Manager
KopoKopo
05.2023 - 10.2023
- To streamline regional employee relations through a proposed teamwork framework
- Increase ‘till’ payment system integration in Ongata Rongai.
Part-Time Lecturer (Department of Business Adminstration)
Kisii University of Kenya, Nairobi Branch
09.2018 - 11.2020
- Preparing course material
- Preparing examination items
- Explaining practicals
- Invigerating and grading students
Marketing
Multi-media University of Kenya
05.2018 - 07.2018
- Corporate marketing of the University’s provisions
- Public relations
- Corporate Affairs
- Organizing meetings with potential clients
Secretary General of the Multi-Media University of Kenya Actuarial Science Students Association (MMUKASA)
02.2017 - 02.2018
- Organizing events for the club
- Ensuring smooth running of the annual competitions’ forum where actuaries, corporate stuff and students meet to present insurance- related products
- Providing support to the association’s chair.
Part-Time Lecturer (Voluntary-based)
Laikipia University
04.2017 - 07.2017
Specialties
. Financial Mathematics
. Micro-economics
. Entrepreneurship
. Business Management
Education
Bachelor of Science: Actuarial Science -
Multimedia University of Kenya, Main Campus - Ongata Rongai
09.2015 - 05.2019
Kenya Certificate of Secondary Education -
Kahuhia Girls High School
01.2010 - 05.2014
Skills
Leadership
Conflict resolution (at both personal and professional level)
Verbal and written communication
Computer skills
Flexible & adaptable
Financial Mathematics
Micro-economics
Entrepreneurship
Business Management
Affiliations
- WERK - Women Educational Researchers of Kenya, Associate member
- CDAK – Career Development Association of Kenya, Career guidance associate
Personal Information
Nationality: KENYAN
References
- Ms. Florence Ngarari, Senior Principal, Pangani Girls’ High School, +254 0722 243 370
- Dr. Warren Masaviru, Chair Economics Department, Multimedia University of Kenya, +254 720 071422
Training
- 01/2023, 11/2023, Coach Transformation Academy, CTA-UAE, Personalized life-coach learning, Community and networking sessions, Coaching and psychology
- 08/2021, 05/2022, Taifa Teule Leadership Experience, TLX, Nairobi, Leadership traits and skills, Relationship management, Conflict resolution
- 11/2020, Melki Solutions, Nairobi, Managing Own Performance/Employee Accountability, Accountability, Setting goals and expectations, Doing delegation right
- 07/2019, Melki solutions, Nairobi, The Ultimate Customer Experience, Understanding today's customers’ need, Customer loyalty through good customer service, Effective customer leadership, Dealing with difficult customer dynamics
Timeline
Business Relationships Manager
KopoKopo
05.2023 - 10.2023
Sales and Marketing
Britam Insurance – Murang’a Branch
04.2019 - 07.2021
Part-Time Lecturer (Department of Business Adminstration)
Kisii University of Kenya, Nairobi Branch
09.2018 - 11.2020
Marketing
Multi-media University of Kenya
05.2018 - 07.2018
Part-Time Lecturer (Voluntary-based)
Laikipia University
04.2017 - 07.2017
Secretary General of the Multi-Media University of Kenya Actuarial Science Students Association (MMUKASA)
02.2017 - 02.2018
Bachelor of Science: Actuarial Science -
Multimedia University of Kenya, Main Campus - Ongata Rongai
09.2015 - 05.2019
Kenya Certificate of Secondary Education -
Kahuhia Girls High School
01.2010 - 05.2014
Marketing Consultant
Oracle Saudi Arabia
1 2023 - 11.2023
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