Socializing
Sheilla Akinyi
Administrator
Nairobi
Summary
Dedicated, organized professional administrator/operations manager with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand; bringing proven leadership, organizational and customer relations skills to handle diverse business requirements.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Administrator/Branch Operations Manager
Cambridge and Company Limited
Nairobi
03.2009 - Current
* Overseeing and coordinating all branch operations .
* Training new employees on sales strategies
* Develeoping Key Perfomance Indexes (KPI's) and goals to maintain upward sales perfomance
* Delivering high standards customer service and managing branch stocks
* Coordinating multiple marketing activities to help the company grow on social media
Education
Diploma in Management - Business Management
Kenya Institute of Management
Nairobi, Kenya 08.2014 - 09.2016
Skills
Customer relations - I am able to build lasting relationships with new and old customers without a strain
Administration - I am well able to manage teams and people effectively and to accommodate new ideas from staff to ensure smooth running of business
Leadership and Managerial - I am able to professionally manage a business and ensure it meets its profit margins and surpass set targets
Sales- I am well versed with sales - to get business, new clientele and maintain through ensuring they believe and trust in the brand they are buying
Team Player- I well understand that team work makes the dream work I have earned this skill over my career and keep getting better at it
Interests
Travelling
Watching movies
Certification
Awarded by Kenya Technical Training institutions sports Organizations for being position One in Basketball
Timeline
Diploma in Management - Business Management
Kenya Institute of Management
08.2014 - 09.2016
Administrator/Branch Operations Manager
Cambridge and Company Limited
03.2009 - Current
Awarded by Kenya Technical Training institutions sports Organizations for being position One in Basketball
03-2005