Sheila Sarro
Medical doctor
Nairobi,Nairobi
Summary
Patient-focused Medical Director offering more than 10 years of expertise in patient care planning strategy implementation and general medicine. Business-savvy and accomplished in driving growth when leading interdisciplinary teams and continuously improving delivery of care. Prepared to bring leadership, talent and expertise to growing healthcare organization.
Overview
13
13
years of professional experience
Work History
Medical Officer
Clic clinic International
Nairobi, KE
12.2021 - 09.2023
- Updated standard operating procedures necessary for patient care and management
- Performed minor surgical procedures such as suturing wounds or removing cysts or tumors amongst others
- Maintained awareness of government regulations, health insurance changes and financing options.
- Participated in research studies related to medical advances.
- Attended conferences relevant to area of specialty.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Maintained accurate records of patient data including test results, diagnoses, treatments, allergies.
- Provided follow-up care for previously discharged patients.
- Controlled financial functions like billing and collections, accounts payable and operational budgets.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Assisted in emergency situations by providing life-saving measures when necessary.
- Developed treatment plans for patients based on diagnosis and individual needs.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Recruited, hired and trained new medical and facility staff.
- Facilitated referrals to specialists when necessary.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Developed medical programs that promoted community health and research.
- Managed administrative functions like cost management, utilization reviews, quality assurance and medical protocol development.
- Conducted physical examinations of patients and documented findings in patient records.
Head of Operations and Strategy
Casids
Nairobi, KE
09.2017 - 08.2021
- Resolved conflicts between staff members or other stakeholders in a timely manner.
- Developed, implemented, and enforced operational policies and procedures.
- Mitigated business risks by working closely with staff members and assessing performance.
- Collaborated with senior management on strategic planning initiatives.
- Analyzed customer feedback to identify opportunities for process optimization.
- Created reports that tracked key performance indicators related to operations objectives.
- Implemented campaigns and promotions to help with developing goods and services.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
Medical Officer
Mewa hospital
Mombasa, KE
09.2015 - 12.2016
- Performed minor surgical procedures such as suturing wounds or removing cysts or tumors.
- Attended conferences relevant to area of specialty.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Provided follow-up care for previously discharged patients.
- Assisted in emergency situations by providing life-saving measures when necessary.
- Conducted physical examinations of patients and documented findings in patient records.
Medical Officer
Ministry of state for defence
Nairobi
09.2011 - 09.2015
- Assisted in emergency situations by providing life-saving measures when necessary.
- Developed treatment plans for patients based on diagnosis and individual needs.
- Monitored inpatient bed use, facilities and staff to provide optimal use of resources.
- Prescribed medications as needed for the treatment of various illnesses or diseases.
- Stayed up-to-date with current trends in medicine through continuing education courses.
- Trained staff to ensure compliance with local, national and federal requirements.
- Educated patients on preventative health care practices, nutrition, and lifestyle choices.
- Created plans to achieve organizational goals, promote employee welfare and deliver quality patient care.
- Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
- Wrote policies and procedures to establish medical and administrative best practices.
- Improved clinical quality by analyzing performance metrics, patient outcomes and delivery of care.
- Provided guidance and mentorship for junior medical staff members.
Medical Officer
Agah Khan University hospital
Nairobi, KE
09.2010 - 08.2011
- Performed minor surgical procedures such as suturing wounds or removing cysts or tumors.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Attended conferences relevant to area of specialty.
- Coordinated with other healthcare professionals to ensure optimal patient care.
- Assisted in emergency situations by providing life-saving measures when necessary.
Education
Military Science - Military Science
Kenya Military Academy
Kenya09.2011
Bachelor of Medicine And Surgery - Mbchb
University of Nairobi
Kenya12.2008
High School Diploma -
Precious Blood Highschool
Kenya11.2002
Skills
- Clinical Quality Improvement
- KPI Tracking
- Business Strategy
- Clinic Administration
- Clinical Education
- Patient Health Education
- Improving Clinical Quality Outcomes
- Patient Relations
- Direct Patient Care
- Patient Relationship Management
- Strategic Planning
Languages
Swahili
First Language
English
Advanced
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Medical Officer
Clic clinic International
12.2021 - 09.2023
Head of Operations and Strategy
Casids
09.2017 - 08.2021
Medical Officer
Mewa hospital
09.2015 - 12.2016
Medical Officer
Ministry of state for defence
09.2011 - 09.2015
Medical Officer
Agah Khan University hospital
09.2010 - 08.2011
Military Science - Military Science
Kenya Military Academy
Bachelor of Medicine And Surgery - Mbchb
University of Nairobi
High School Diploma -
Precious Blood Highschool
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