Sheila Ndolo

• Maintained appropriate drug records and completed reports as necessary.
• Educated patients about possible drug interactions and gave special administration instructions.
• Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
• Communicated issues and reactions to specific medications to intercept potential errors.

· Patient education counseling and administration of contraceptives and vaccines

· Fulfilled prescriptions with high degree of accuracy and full compliance with applicable regulations

· Educated customers on proper use and storage of oral, subcutaneous and topical medications

· Identifying and executing referrals

· Support for comprehensive HIV and TB care services

· Outpatient pharmacy dispensing services

· Participating in health talks to community groups on hygiene, maternal and child health, HIV prevention and reproductive health.

· Supply chain management of medicines

· Participating in child birth and immunization

· Development of Non-Communicable Disease (NCD) medicines and essential products forecast as a collaboration between PATH and the Ministry of Health, specifically The Department of Health Products and Technologies.

· Development of 2021/2022 Kenyatta National Hospital Drug Formulary according to the updated Kenya Essential Medicines List 2019.

· Medication reconciliation

· Extemporaneous compounding of pediatric formulation and morphine oral solution

· Dispensing services

· Pharmacovigilance

· Evaluation of tender for medicines

· Support for comprehensive HIV and TB care services

· Oncology pharmacy practice

· Prevented service lags by keeping the pharmacy well-stocked with supplies and drugs

· Helped customers select optimal medications, equipment and devices for personal use

· Advised customers on potential drug interactions, likely side effects, and dosage timing.

· Quality control and testing of pharmaceutical products

· Distribution of pharmaceutical products

· Manufacturing and compounding medicine

· Procurement, storage and distribution of raw materials

· Prescription processing

· Extemporaneous preparation of creams and ointments

· Diagnosis and treatment of minor illnesses

· Stored all prescription drugs according to labeled instructions, protecting medication efficacy and longevity

· Labeled and counted medications in alignment with accepted standards

· Learned proper management of prescription documentation and filing functions

· Delivered customer assistance by answering general pharmacy questions and referring complex medication questions to pharmacists

· Helped customers select optimal medications, equipment and devices for personal use.

· Advised customers on potential drug interactions, likely side effects and dosage timing

· Kept all areas clean, organized an in line with company professional standards.