SHEILA ALIVIZA AGISA
Procurement And Supply Chain Management
Nairobi
Summary
Highly accomplished Business Associate with six years of progressive sales/marketing and Procurement grounded with Supply Chain experience demonstrating outstanding: (1) Business to Consumer (B2C) and Business to Business (B2B) sales cycles. (2) Excellent Interpersonal, Conflict Management, and Advisory skills. (3) Acumen in Business Development and Account Based Marketing and Solution Finding, Client Service, Team Building skills, with a proven record of delivering high-quality work with quick turnarounds. An experienced and credible B2B and B2C Business Negotiator with ability to scope, plan and implement large scale projects within resource to high standards of quality.
Overview
12
12
years of professional experience
22
22
years of post-secondary education
Work History
Field Debt Collection Consultant
Africa Financial Solutions
02.2023 - Current
- Be the focal point for technical issues and use the escalation process to escalate complex technical issues
- Provide installation & visit report after every visit
- Use proactive tools and evaluate the press performances after installation
- Support remotely and on site with technical activity including press stabilization, escalations and press base line
- Resolve most technical incidents independently within your technical area
- Be motivated by a fierce commitment to excel
- Have a penchant for seeking out new experiences and knowledge
- Be able to draw meaningful insights from complex information
Account Manager
Agip Capital Limited
11.2018 - 05.2019
- Company Overview: Its Debt Collection and Auctioneer Company.
- Negotiating with debtors to settle their overdue negligent loan accounts.
- Setting up payment schedule (PTPS) and follow ups.
- Communicating with debtors, usually via telephone, to resolve delinquent accounts and collect Payment on debts.
- Ensuring debtors' adherence to payment schedules through proactive follow up calls and reminders.
- Educate debtors on consequences of late payments and help them to come up with viable payment plans.
- Explaining benefits of repayment and positive credit history to customers updating debtors' information on the Norman system.
- Its Debt Collection and Auctioneer Company.
Customer Care/Store Manager
Brighterlite Limited
06.2014 - 07.2016
- Company Overview: It is a Solar Appliances Company.
- Deal directly with customers either by telephone, electronically or face to face.
- Obtain and evaluate all relevant information to handle product and service inquiries
- Respond promptly to customer inquiries and handle / resolve client complaints.
- Process orders, forms, application and requests.
- Organize workflow to meet customer timeframes.
- Prepare and distribute customer activity reports.
- Maintain customer database.
- Manage administration.
- Communicate and coordinate with internal departments.
- Ensure adequate safety procedures in the store are implemented.
- It is a Solar Appliances Company.
Sales and Marketing Associate
Pep-Tang Limited
01.2014 - 05.2014
- Planning effective marking strategies for target audience
- Creating value through the marketing mix
- Creating a winning marketing mix
Front Desk Personnel
Sabatia Eye Hospital
01.2013 - 12.2013
- Company Overview: Eye Hospital.
- Maintaining and developing relationships with existing customers via meetings.
- Gathering customer information and filling of patients cards.
- Recording clients (in and out patients) information and sending copies to the manager in the end of day.
- Restocking of drugs in the hospital for the patients and the hospital in general.
- Dispensing of drugs.
- Updating the ledger cards.
- Distribution of items to various departments.
- Receiving goods from different suppliers.
- Cash collection.
- Eye Hospital.
Education
Degree - Supply Chain Management
Management University Of Africa
01.2016 - Current
Diploma - Supply Chain Management
Friends College Kaimosi
01.2011 - 01.2013
K.C.S.E Certificate - undefined
Goibei Girls High
01.2007 - 01.2010
K.C.P.E Certificate - undefined
Serve Progressive
01.1999 - 01.2007
Skills
- Tri-Lingual: English, Luhya and Swahili
- Leadership
- Community Mobilization
- Excellent interpersonal skills
- Conflict management
- Coaching skills
- Business to Consumer (B2C) Sales cycles
- Business to Business (B2B) Sales cycles
- Acumen in Business Development
- Account Based Marketing
Websites
Interests
Basketball
Travelling
Community Service
Listening To Music
Reading
Personal Information
Date of Birth: 03/27/92
Reading ,Playing basketball, Dancing
Reading,Playing Basket ball and Dancing
Timeline
Field Debt Collection Consultant
Africa Financial Solutions
02.2023 - Current
Account Manager
Agip Capital Limited
11.2018 - 05.2019
Degree - Supply Chain Management
Management University Of Africa
01.2016 - Current
Customer Care/Store Manager
Brighterlite Limited
06.2014 - 07.2016
Sales and Marketing Associate
Pep-Tang Limited
01.2014 - 05.2014
Front Desk Personnel
Sabatia Eye Hospital
01.2013 - 12.2013
Diploma - Supply Chain Management
Friends College Kaimosi
01.2011 - 01.2013
K.C.S.E Certificate - undefined
Goibei Girls High
01.2007 - 01.2010
K.C.P.E Certificate - undefined
Serve Progressive
01.1999 - 01.2007
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