Volleyball
SHAZIB KASSAM
Worker
Nairobi
Summary
Reliable Worker with strong mechanical aptitude and a willingness to learn. Am a good team player, detail oriented and a fast learner. An accomplished and energetic professional seeking employment with a results oriented company that seeks an ambitious and career conscious person where acquired skills will be utilised towards growth and advancement.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Worker
Stone Arts
Nairobi
2002.01 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Organized inventory systematically for easy access.
- Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
- Worked fast to complete tasks and meet daily deadlines.
- Generated reports detailing findings and recommendations.
- Created and managed project plans, timelines and budgets.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Cashier
Zoom Enterprises
Nairobi
2021.11 - 2022.05
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
Work Shop Manager
Glory
Mombasa
2021.01 - 2021.09
- Self-motivated, with a strong sense of personal responsibility.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
Supervisor
Epz
Mombasa
2020.07 - 2020.11
- Reviewed sales and gross profit report to assess company efficiency.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Developed strategy to increase sales and drive profits.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Salesperson
Smart Chicken
Mombasa
2019.09 - 2020.06
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Developed and grew leads through repeat business and customer referrals.
- Worked with loss prevention in monitoring shopper behavior.
- Negotiated contracts with clients and developed relationships with key personnel.
General Manager
Gulf
Mombasa
2019.01 - 2019.08
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Strengthened communication skills through regular interactions with others.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
Luhar Academy
Mombasa 2003.02 - 2018.10
Skills
Independent worker
Workers' compensation
Attention to Detail
Interpersonal Communication
Dispatching workers
All-weather worker
Remote worker setup
Interests
Swimming
Football
Racing
Travelling
Research
Timeline
Cashier
Zoom Enterprises
2021.11 - 2022.05
Work Shop Manager
Glory
2021.01 - 2021.09
Supervisor
Epz
2020.07 - 2020.11
Salesperson
Smart Chicken
2019.09 - 2020.06
General Manager
Gulf
2019.01 - 2019.08
Luhar Academy
2003.02 - 2018.10
Worker
Stone Arts
2002.01 - Current