Promotion
CASA Marketing solutions
01.2025
SHARON WANGECHI
NAIROBI
Summary
To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. I am a results-driven travel and tourism graduate with a strong foundation in hospitality, customer service, and tourism management. Proficient in handling travel arrangements, managing events, and providing personalized services. Eager to contribute to a dynamic team and deliver memorable travel experiences.
Work History
Waitress
Capital heights hotel
01.2024
Hairdressing and beauty
Pretty parlour
01.2023
Tour guide
Murithi Mpuri Cultural Center
01.2022
Education
Diploma - Travel and Tourism
Mount Kenya University
01.2025
Beauty Therapy and Hair Dressing
Danpat Hair and Beauty Academy and Salon
Nairobi 2023
Certificate - Travel and Tourism
Mount Kenya University
01.2022
Muthurwa Girls High School
01.2016
Komothai Girls High School
12.2013
undefined
St Rose Academy
01.2012
St. James Primary School
2010
Skills
- Waitress Skills: Customer Service and front office knowledge: Welcoming, greeting and serving customers, handling complaints, and providing excellent customer experience Food and Beverage Service: Knowledge of food and beverage operations, including menu planning, food safety, and wine service Order Taking and Delivery: Accurately taking orders, managing and setting tables, and ensuring timely delivery of food and beverages
- Tourguiding skills: Destination Knowledge: In-depth knowledge of destinations, attractions, and cultural heritage Group Leadership: Ability to lead and manage groups, ensuring safety and engagement Communication: Effective communication with tourists, providing clear information and answering questions I am also multilingual Destination and flight bookings: Involves choosing and reserving the place you want to travel to and stay in It includes selecting the city or country you want to visit, Booking accommodation and Flight Booking which focuses on securing your transportation by air
- Event planning: Event Conceptualization: Developing event concepts, themes, and objectives Event Coordination: Planning, organizing, and executing events, such as conferences, weddings, and festivals Venue Management: Selecting and managing event venues, including logistics and layout Supplier Management: Coordinating with vendors, suppliers, and stakeholders Budgeting: Creating and managing event budgets, ensuring financial sustainability
- Hair Dressing and Beauty Therapy skills: Hair painting and Styling: Expertise in painting various hairstyles and dreadlock Hair Care: Knowledge of hair care products, treatments, and services Skincare: Knowledge of facial skincare products and services Makeup Application: Expertise in makeup application techniques and products Nail Care: Knowledge of nail care services, including manicures and pedicures Waxing and Threading: Expertise in waxing and threading techniques for hair removal
- Promotion skills: Marketing: Developing and implementing marketing strategies to promote products or services Sales Promotion: Developing and implementing sales promotions to increase bookings and revenue Brand Awareness: Building and maintaining brand awareness for products or services
PERSONAL DETAILS
Languages: English, Kiswahili and German
Timeline
Promotion
CASA Marketing solutions
01.2025
Waitress
Capital heights hotel
01.2024
Hairdressing and beauty
Pretty parlour
01.2023
Tour guide
Murithi Mpuri Cultural Center
01.2022
Certificate - Travel and Tourism
Mount Kenya University
undefined
St Rose Academy
Diploma - Travel and Tourism
Mount Kenya University
Beauty Therapy and Hair Dressing
Danpat Hair and Beauty Academy and Salon
Muthurwa Girls High School
Komothai Girls High School
St. James Primary School