Sharon Omondi - Makatiani
Senior Programme Management Professional
Nairobi,Nairobi
Summary
Organized and dependable candidate with a proven track record of managing multiple priorities while maintaining a positive attitude. Eager to embrace new challenges in a full-time role that leverages strong interpersonal skills, effective time management, and problem-solving capabilities. Recognized for adaptability and creativity, with hands-on experience in Programme Management and a commitment to driving technological advancements and optimizing processes. Detail-oriented contributor dedicated to supporting team objectives and achieving organizational goals through proactive engagement and innovative solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
7
7
Certifications
1
1
Language
Work History
Lead - Project Management (DDIT)
Mastercard Foundation
06.2025 - Current
- Project Leadership - Managed day-to-day prioritization for the project team, encouraging collaborative working, retaining oversight of tasks assigned and resolving any conflicts or blockers when they arose.
- Project Planning - Assist the business partners by developing project management frameworks, ensuring that project plans respond to the foundation’s needs effectively and in alignment with the foundation’s strategy.
- Project Execution – from initiation to Go Live/production ensuring the project is executed according to the schedule, budget and resource allocation defined in the project plan.
- Risk Management - Identified and raised potential risks as they arose throughout project delivery, collaborated with other Project Leads and ensured compliance standards were consistently met.
- Documentation and Reporting - Ensured that project work was appropriately documented in accordance with pre-existing BAU reporting standards.
- Stakeholder Communication - Maintained regular communication with the relevant project stakeholders within and outside the foundation, ensuring that their expectations were managed and met.
- Internal Collaboration - to co-create project delivery, utilized best practice project management techniques to guide technical delivery efforts.
- Vendor Management – engaged with project related 3rd party vendors to ensure the deliver of key project milestones.
- Tools used – MS Project, Planner, Compas, SharePoint.
- (Contracted by Stratostaff Ltd as a 3rd party consultant to manage projects within the DDIT team.)
- Key Achievements:
- Development Project Management Framework for the Master Data Management (MDM) Initiative.
- Launch Go Live activities for the delivery of Technology Transformation Execution & Governance (TTE&G) SharePoint PMO and VMO
Director - Project Management
Techlance Consulting Ltd
01.2024 - 12.2024
- Contracted by Vivo Energy as a 3rd party consultant to manage projects within the central team.
- Project management duties - preparing up plans, prepare for meetings and workshops, chair the weekly and monthly steering committee meetings/calls with the regional C-suite/ Executive Vice Presidents, to discuss the projects status, risks and focus on decisions that need to be made.
- Change management duties – conduct Change impact assessment exercises with project impacted stakeholders, stakeholder management analysis, prepare for training activities
Change Manager – Shell Card & Engen One-Card
Vivo Energy Africa
05.2020 - 01.2023
- Spearheaded user group forums to ensure the card community is connected and kept up to date on new ideas.
- Worked closely with the Project Team to deliver the people-centric change elements to the business community.
- Created awareness of planned changes to systems and business processes across the group.
- Planned and set up training sessions for the impacted stakeholders.
- Identified and mitigated risks to the adoption process.
- Addressed risk to minimize damage to the overall projects’ delivery.
- Ensured adequate skill and correct stakeholder involvement throughout the project delivery process.
- Run impact assessment sessions with business stakeholders as a way of creating awareness and ensure adoption by the right stakeholders.
- Collaborated with the marketing and communication teams and created content for information dissemination.
- Created creative and innovative means of information dissemination to reinforce change.
- Tools – Sharepoint, Trello, Asana and Ms Project
- Key Achievements:
- Successfully set up and running of change management initiatives for the card business.
- Design creative ways for content consumption e.g. introduced videos for consumption by key stakeholders to introduce new features and reinforce process change.
Project Lead – Shell Card
Vivo Energy Africa
11.2018 - 04.2020
- End to end project management - from business case development to system Go Live.
- Prepare project budget and manage spending with finance department.
- Worked closely with HR to ensure adequate resources for the project.
- Liaised with vendors to ensure delivery within agreed timelines.
- Participated in design workshops, reviewed Functional Specification Documents (FSD), to ensure alignment with business requirement.
- Ensured adherence to the set project methodology across the group.
- Managed other key projects for the group to ensure successful deployment i.e. Site Automation, Solar Implementation & KOKO networks.
- Reported to the steering committee on a weekly and monthly basis, with project status, address risk and escalated unique challenges.
Project Manager – Africa
Software Group PLC
11.2015 - 10.2018
- Designed and executed assignments for clients which involve business analysis, IT assessments, MIS selection, project management or other strategic inputs to clients.
- Worked with developers to ensure project requirements were met and regularly conducted training sessions aimed at preparing staff for the new system.
- Input company strategic goals through helping in formulating company processes, policies, product and service roadmap.
- Tracked the project using the set-out project management life cycle with includes project initiation, solution build, test includes Training and UAT, tracking project risk.
- Reported daily project operations/progress, with teams to mitigate risk and ensure favorable outcome.
- Ensured the customer meets financial obligations based on the signed contract. Liaise with the finance team to send out invoices and follow-up on payment.
- Key Achievement: Letshego Group Africa – The first Agency Banking solution roll-out in Mozambique.
Deputy Manager – Programme Management
Mahindra Comviva
09.2011 - 10.2015
- Successful integration of over 200 partners into Airtel Money in Africa. Setting up and running projects of business importance to Airtel in 17 countries across Africa. Planning, supervising & monitoring these projects daily and managing technical teams.
- Developed the implementation procedures and processes for the projects and integrations department to improve projects’ success rates. Ensure project process is adhered to, with all relevant documents and signoffs handed in on time.
- Tracked and reported daily project operations/progress, with teams to mitigate risk and ensure favorable outcome.
- Reported on the progress of the project/integration on a daily, weekly and monthly basis in governance meetings with Group airtel Money Director.
- Managed escalations from airtel and their partners and help on operational matters when called upon.
- Carried out business analysis and discussed integration/project scope with Airtel and the partner, assist in deciding on which technical solution to adopt. Relay the projects scope to the development Engineers, highlight any risks that may come up in good time to ensure that the partner and airtel is aware of the pending risk.
- In-house consultations with compliance, revenue assurance, and finance teams on how the integration which was achieved and rolled out; especially in the case of unique requests from the OPCOs.
- Prepared project plans, to ensure that the project runs on course and manages expectations of Airtel and their partners.
- Prepared testing scripts (UAT scripts) and coordinate testing exercises to ensure that the business requirements were achieved as planned and outcomes are successful.
- Key Achievements & Initiatives Rolled Out:
- Best Project Manager in the rollout of Projects and Integrations in airtel IT conclave 2014.
- Airtel Visa card in Kenya.
- BICS Homsend IMT integration in Burkina Faso and DRC.
- Rollout of Ecobank mobile money integration to airtel money in six countries.
- Airtel money transfer cross boarder integration between Kenya, Uganda, Tanzania, Rwanda.
- Integration for money transfer of Orange money in Mali, Ivory Coast and Senegal to airtel in Burkina Faso, among others.
Project Manager
Cellulant Kenya Limited
04.2011 - 08.2011
Project Consultant
Neptune Software Limited
04.2009 - 03.2011
Technical Sales Executive
AltTab Africa
04.2008 - 03.2009
Data Clerk
Coptic Hope Centre for Infectious Diseases
07.2007 - 03.2008
Education
MBA Double Major - Project & Strategic Management
Ongoing
Master of Science - Information Technology (MIS)
01.2008
Bachelor of Science (Hons) - Computing & Information Systems
01.2004
International Advanced Diploma - Computer Studies (IADCS)
01.2003
Diploma - Institute for the Management of Information Systems (IMIS)
01.2002
Skills
Project Leadership & Management Change Management Risk Assessment & Management Monitoring & Evaluation Business Process Improvement Business IT Management Budget & Budgetary Controls Stakeholder Engagement & Management Market Research Stakeholder Management Knowledge Management & Collaboration Negotiation Networking Presentation Training & Capacity Building Team Management & Leadership Work & Workforce Planning Contract Management Excellent Communication & Interpersonal Skills Computer proficiency
Project Management Software: MS Office Suite, MS Project, Trello, Asana, JIRA, confluence
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Dependable and responsible
Calm under pressure
Organization and time management
Supervision and leadership
Excellent communication
Microsoft office
Problem-solving
Team management
Time management
Flexible and adaptable
MS office
Multitasking
Multitasking Abilities
Verbal communication
Certification
PROSCI Change Management Certification
Interests
Business Transformation; Technological advances & innovations; Collecting historical and classical literature; experiencing different cultures through travel
COMMUNITY SERVICE & PERSONAL INTERESTS
- Lagos Christian School, Vice-Chair, Parents Supporting Logos (PSL), 2017, 2022
- Breaking Barriers International, Deputy Manager, Outreach Department, 2018, 2020
- St. Pauls Church, Sunday School Teacher, 2018, 2020
Timeline
Lead - Project Management (DDIT) - Mastercard Foundation
06.2025 - Current
Director - Project Management - Techlance Consulting Ltd
01.2024 - 12.2024
Change Manager – Shell Card & Engen One-Card - Vivo Energy Africa
05.2020 - 01.2023
Project Lead – Shell Card - Vivo Energy Africa
11.2018 - 04.2020
Project Manager – Africa - Software Group PLC
11.2015 - 10.2018
Deputy Manager – Programme Management - Mahindra Comviva
09.2011 - 10.2015
Project Manager - Cellulant Kenya Limited
04.2011 - 08.2011
Project Consultant - Neptune Software Limited
04.2009 - 03.2011
Technical Sales Executive - AltTab Africa
04.2008 - 03.2009
Data Clerk - Coptic Hope Centre for Infectious Diseases
07.2007 - 03.2008
Strathmore University - Master of Science, Information Technology (MIS)
London Metropolitan University - Bachelor of Science (Hons), Computing & Information Systems
Kenya College of Communications Technology (KCCT) - International Advanced Diploma, Computer Studies (IADCS)
Kenya College of Communications Technology - Diploma, Institute for the Management of Information Systems (IMIS)
Daystar University - MBA Double Major, Project & Strategic Management