ADMINISTRATIVE /VIRTUAL ASSISTANT
SHARON MUYANGA
JUDICIAL SERVICE COMMISSION OF KENYA
Nairobi,NAIROBI
Timeline
Senior Office Administrator
JUDICIAL SERVICE COMMISSION OF KENYA
04.2021 - CurrentRead More
Customer Service Representative
Ministry Of Finance Treasury Division
07.2011 - 05.2017Read More
Work History
Senior Office Administrator
5 Years 7 Months- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Assisted in the recruitment process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
- Ensured smooth daily operations by managing inventory levels of office supplies and equipment maintenance contracts.
- Increased office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Managed schedules for multiple executives, ensuring timely arrivals to meetings and appointments.
- Streamlined travel arrangements for executive leadership team members, coordinating flights, accommodations, ground transportation logistics.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Customer Service Representative
5 Years 10 Months14
years of professional experience
Skills
Scheduling management
Scheduling and calendar management
Office coordination
Document management
File maintenance
Meeting planning
Travel arrangements
Data retrieval systems
Time management
Customer engagement
Office management
Scheduling appointments
Inbound phone call handling
Office administration
Telephone reception
Operations management
Administrative support
Schedule and calendar management