Sharon Kinuthia
Content Creator
Nairobi
Summary
- Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
- Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
4
4
years of professional experience
17
17
years of post-secondary education
3
3
Languages
Work History
Sales Manager
Mobile place Kenya
Nairobi
06.2021 - Current
- Led account planning strategy sessions aimed at retaining and acquiring customers and increasing business opportunities.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Maintained marketplace visibility marketplace by participating in industry-related and community activities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Social Media Manager
Mobile Place Kenya
Nairobi
11.2020 - 05.2022
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Analyzed and reported social media and online marketing campaign results.
- Communicated with followers to promptly respond to queries and monitor reviews.
- Created actionable plans to grow and maintain followers through Twitter, Facebook and Instagram.
- Curated and segmented editorial content to increase engagement and channel growth.
- Identified target market and key segments through in-depth analysis of markets and related trends.
Customer Service Representative
Red cross
Nairobi
03.2018 - 02.2020
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Collected and analyzed customer information to prepare product or service reports.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Responded proactively and positively to rapid change.
- Provided ongoing guest service.
Education
Bachelor of Science - Community Development
Jomo Kenyatta University of Agriculture&Technology
Juja 09.2017 - 12.2021
Diploma - Information Technology Project Management
Kenya Institute OfManagement &Science
Nairobi 12.2021 - 04.2022
KCSE - Attained A B Minus Level
Buruburu Girls High School
Nairobi 01.2013 - 12.2016
KCPE - Primary School
Githunguri Township
Kiambu 01.2004 - 11.2012
Skills
Sales processes
Business development and planning
Sales Reporting
Marketing strategy
Email account set up
Project Management
Administrative support
Creative problem solving
Exemplary work ethic
Customer Relations
Account management
Outstanding communication skills
Excel spreadsheets
Good Telephone Etiquette
Excellent Communication
Accomplishments
- Promoted to Regional Sales Manager after successful years in the sales department.
- Managed the Best employee award winning sales team at Mobile place kenya.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of Red Cross in the development of Livelihood program.
- Achieved a certificate by completing my United Nation Development Goals program with accuracy and efficiency.
Hobbies
- I love travelling which helps me recharge and disconnect from the urban world. It also exposes me to new things and boost my creativity wen it comes to content creation.
- I love serving God by doing acts of service during my free time, lead in praise and worship and attending retreats programs.
- swimming is also one of my recreational activity that i love to indulge in.
Additional Information
Referres:
- Nicholas Nduati Munga ;0727569631
email: nduatinicholas21@gmail.com
Entrepreneur- Acestore_ke
- Teresia Wangari- 0703524810
Educationsit/Teacher.
terryvinnie@gmail.com
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma - Information Technology Project Management
Kenya Institute OfManagement &Science
12.2021 - 04.2022
Sales Manager
Mobile place Kenya
06.2021 - Current
Social Media Manager
Mobile Place Kenya
11.2020 - 05.2022
Customer Service Representative
Red cross
03.2018 - 02.2020
Bachelor of Science - Community Development
Jomo Kenyatta University of Agriculture&Technology
09.2017 - 12.2021
KCSE - Attained A B Minus Level
Buruburu Girls High School
01.2013 - 12.2016
KCPE - Primary School
Githunguri Township
01.2004 - 11.2012