Sharon Cherono
Nairobi
Summary
Dynamic professional with a proven track record in customer service and organizational skills, demonstrated at National Spinal Injury Hospital. Fluent in English and possesses basic Arabic, excelling in environments requiring attention to detail and adherence to health standards. Expert in enhancing customer satisfaction and streamlining operations, showcasing exceptional problem-solving and interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
SOLAR CITY ECO ENERGIES
Nairobi
09.2023 - Current
- Identified areas of improvement in customer service processes and suggested changes accordingly.
Housekeeper
MRS Nourah Al dossary
Wadi ad dawasir
05.2021 - 07.2023
- Maintained exceptional cleanliness and sanitation standards on the premises, caregiving, food preparation and Services.
Pharmacy assistant
National spinal injury hospital
Nairobi
05.2020 - 04.2021
- Adhere to all relevant policies, procedures, and patient protocols and organizing the pharmacy
Waitress
Wasafi gardens and spa
Nairobi
09.2019 - 11.2020
- Welcomed guests and guided them to assigned seating areas and ensured precision in taking food and drink orders.
Sales
Jimmy fashions boutique
Kericho
06.2017 - 04.2019
- Provided top-notch assistance to guests, enhancing their overall satisfaction.
Education
Diploma in airline cabin crew -
Allison education company
Nairobi06.2023
Certificate in CPR, AED and FIRST AID -
Allison education company
Nairobi06.2023
Diploma in pharmaceutical technology -
St Joseph medical training college
Nairobi07.2015
Some College (No Degree) - CERTIFIED NURSING ASSISTANT
MEDPRIME COLLEGE
NAIROBISkills
- Excellent Customer service skills
- Great Interpersonal skills
- Good Organization skills
- Computer literacy skills
- Fluent in English both written and spoken
- Basic Arabic skills
- Food safety and first aid skills
- Problem solving skills
Languages
English
First Language
Arabic
Beginner (A1)
A1
Swahili
Proficient (C2)
C2
REFERENCES
1. KENNEDY AMDANY LANGAT
DIRECTOR
SOLAR CITY ENERGIES LTD
NAIROBI
+254 793573136
2. DR DAN MOIN
HEAD OF PHARMACY
NATIONAL SPINAL INJURY HOSPITAL
NAIROBI
+254 724976705
3.SHAHAD AL DOSSARY
EMPLOYER
SAUDIARABIA
+966 557080317
Timeline
Customer Service Representative
SOLAR CITY ECO ENERGIES
09.2023 - Current
Housekeeper
MRS Nourah Al dossary
05.2021 - 07.2023
Pharmacy assistant
National spinal injury hospital
05.2020 - 04.2021
Waitress
Wasafi gardens and spa
09.2019 - 11.2020
Sales
Jimmy fashions boutique
06.2017 - 04.2019
Diploma in airline cabin crew -
Allison education company
Certificate in CPR, AED and FIRST AID -
Allison education company
Diploma in pharmaceutical technology -
St Joseph medical training college
Some College (No Degree) - CERTIFIED NURSING ASSISTANT
MEDPRIME COLLEGE
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