Shariff Hassan James
Harare
Summary
Seasoned Seller Support Associate with background in providing top-tier customer service and resolving complex issues. Skilled at handling high-volume inquiries, managing account statuses, and maintaining seller relationships. Known for quick problem-solving abilities and effective communication skills that lead to improved seller satisfaction rates. Recognized for contributing to team success and driving operational efficiency in previous roles.
Overview
3
3
years of professional experience
2013
2013
years of post-secondary education
Work History
Seller Support Associate
Munir shivan
Pretoria
03.2014 - 07.2017
- Assisted sellers with account setup and management inquiries.
- Resolved seller issues through various communication channels effectively.
- Provided guidance on policy adherence and best practices for sellers.
Education
Dzivarasekwa High 2
Harare, Zimbabwe Skills
- Seller support
Languages
English
First Language
Swahili
Advanced (C1)
C1
Timeline
Seller Support Associate
Munir shivan
03.2014 - 07.2017
Dzivarasekwa High 2