Love cooking
SHALET WILSON
Room Attendant
Nairobi
Summary
Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards.
Overview
12
12
years of professional experience
12
12
years of post-secondary education
4
4
Languages
Work History
Room Service Attendant
Garden City Residents
Nairobi
01.2022 - 11.2023
- Replenished guest room water glasses, toiletries, and paper products.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- showing guest there room for them to settle down .
- make sure there room is clean and well organized
- Cleaning and doing laundry of the towels and bed sheets
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
Room Attendant & Cleaner
Eden Rock Hotel
Malindi
05.2012 - 07.2013
- Cleaning rooms,toilet and Hotel corridors
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Replenished guest room water glasses, toiletries, and paper products.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
Education
Associate of Arts - Computer Packages
Umurt Vocational And Resource Center Malindi
Malindi 11.2011 - 04.2012
High School Diploma -
Tarasaa High School
Tarasaa Kenya 01.2008 - 11.2011
KCPE - Primary School Education
Upweoni Primary School
Malindi 01.2001 - 11.2008
Skills
Room Inspections
undefinedAdditional Information
- YEAR , 2018 -2023
Accomplishments
- Provided exceptional service with a smile to all guests and received the highest number of five-star reviews in the entire department.
Interests
Swimming
Traveling
Reading novels
Timeline
Room Service Attendant
Garden City Residents
01.2022 - 11.2023
Room Attendant & Cleaner
Eden Rock Hotel
05.2012 - 07.2013
Associate of Arts - Computer Packages
Umurt Vocational And Resource Center Malindi
11.2011 - 04.2012
High School Diploma -
Tarasaa High School
01.2008 - 11.2011
KCPE - Primary School Education
Upweoni Primary School
01.2001 - 11.2008
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