SHADRACK SIDINYU
Nairobi
Summary
A detail-oriented professional with excellent
communication, interpersonal, and problem-solving skills.
Frequently praised as hard-working by mentors, as a
self-driven person, who can be a great asset to the team
focused on achieving required targets.
Overview
3
3
years of professional experience
Work History
Trainee
Kenya Revenue Authority
Nairobi
01.2022 - 12.2022
- Prepared reports of findings, illustrated data graphically, and translated complex findings into written text.
- Collected and analyzed data on customer demographics, preferences, and needs.
- Provided efficient and courteous service to customers at all times.
- Assessed customer satisfaction.
- Measured effectiveness of marketing, advertising, and communications programs and strategies.
- Developed and implemented procedures for identifying advertising needs.
- Met deadlines while maintaining high-quality deliverables.
- Conducting customer education on the payment of licenses.
- Analyzes tax compliance trends and makes recommendations based on those payments' trends.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Developed strong communication and organizational skills through working on group projects.
- Strengthened communication skills through regular interactions with others.
- Completed paperwork, recognizing discrepancies, and promptly addressing them for resolution.
Intern Trainee
Ministry Of Finance & National Treasury
09.2019 - 12.2020
- Review various Acts of parliament Governing pension
- Analyze and evaluate functions of department and identify areas of improvement
- Management of pension records
- Took minutes at ministry meetings and documented important information
- Preparation of monthly reconciliation statement
- Acquired data from primary or secondary data sources for use in analysis and trending
- Developed emergency management plans for recovery decision-making and communications
- Prepared reports to summarize operational results and financial performance.
Education
DATA ANALYTICS -
GOOGLE PROFESSIONAL CERTIFICATE
ON-LINE 04.2023
Bachelor of Science - FINANCIAL ENGINEERING
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNO
NAIROBI11.2021
Skills
- Technical: Advanced Excel (VLOOKUP, Pivot Tables), Financial Reconciliation, Data Analysis, Report Writing
- Soft skills: Client Relationship Management, Problem-solving, Cross-functional Collaboration
Education
false
References
References available upon request.
Timeline
Trainee
Kenya Revenue Authority
01.2022 - 12.2022
Intern Trainee
Ministry Of Finance & National Treasury
09.2019 - 12.2020
DATA ANALYTICS -
GOOGLE PROFESSIONAL CERTIFICATE
Bachelor of Science - FINANCIAL ENGINEERING
JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNO
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