Shadrack Chacha

Store Management

Summary

Dynamic Store Management Intern at Nuru Social Enterprises, adept at enhancing customer satisfaction and driving sales through strategic merchandising. Skilled in analyzing sales data and implementing loss prevention strategies, while fostering a positive team environment. Proven ability in customer service and problem-solving, creating memorable shopping experiences that boost loyalty.

Overview

Languages

Work History

Store Management Intern

Nuru Social Enterprises

04.2022 - 08.2022

Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Implemented loss prevention strategies to minimize shrinkage and protect store assets.
Analyzed sales data to identify trends and adjust inventory levels accordingly, preventing stockouts or overstock situations.
Boosted store sales through strategic merchandising and attractive product displays.
Championed company policies and procedures consistently throughout the store, ensuring compliance by all team members.
Monitored store financials regularly, identifying areas for cost reduction or revenue generation opportunities.
Drove customer loyalty and repeat business by creating memorable shopping experiences and fostering relationships with frequent shoppers.
Provided ongoing coaching and training to team members, fostering a positive work environment that encouraged professional growth.

Education

Bachelor Of Science In Supply Chain Management - Human Resources Development

Jomo Kenyatta University of Agriculture

Kiambu

St. Peter's Abwao Boys High School

Migori

04.2022

Skills

Store operations

Timeline