High-performing professional with extensive experience managing large-scale, complex databases. Skilled in SQL and database management systems. Strong understanding of database design and data modeling with excellent troubleshooting skills. Smart and committed to staying up-to-date with new technologies and advancements.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Database Administrator
Commercial International Bank - CIBKENYA
10.2022 - Current
Coordinated with project management on database development timelines.
Tested programs and databases to identify issues and make necessary modifications.
Enhanced reporting capabilities by designing efficient ETL processes that improved data accuracy and completeness.
Created and implemented database designs and data models.
Streamlined backup and recovery processes, enhancing overall system stability and availability.
Served as internal consultant for application developers, providing guidance on query optimization techniques that improved application performance significantly.
Administered, supported, and monitored databases by proactively resolving database issues and maintaining servers.
Trained junior team members on best practices for database administration, promoting a culture of continuous learning within the organization.
Modified databases to meet needs and goals determined during planning process.
I.T Technician
SOGEA SATOM KENYA LTD
11.2018 - 12.2021
Evaluated emerging technologies for potential implementation within the organization, keeping abreast of industry trends to maintain a competitive edge in IT services provided by the company.
Improved network efficiency by optimizing configurations and implementing necessary updates.
Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
Set up PCs, projectors, and microphones for use in video conferencing rooms.
Researched and identified solutions to technical problems.
Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
Installed, configured and maintained computer systems and network connections.
Created user accounts and assigned permissions.
I.T Assistant
Krystalline Salt Kenya LTD
05.2017 - 10.2018
Assisted in development of system security protocols.
Installed and configured operating systems and applications.
Conducted regular security audits to identify vulnerabilities and improve overall system protection.
Monitored system performance to identify potential issues.
Tested new software and hardware prior to deployment.
Ensured accurate record-keeping for all IT assets, aiding efficient planning for future investments.
Developed user-friendly IT solutions for improved staff productivity.
Responded to queries on phone, via email or through IT ticketing system.
Helped streamline repair processes and update procedures for support action consistency.