SARAH A OTEMBA
ADULT SOCIAL CARE
Medicine Hat
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of clients. Expertise in Adult Social Care. Respectful and compassionate professional offering 2-year background serving community by providing guidance for clients in need.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Adult Social Care
Personal Home Care
01.2023 - Current
- Volunteering: Volunteering in homes for the elderly (Domiciliary care), being compassionate, caring, being a good listener to them, being empathetic and showing kindness having good communication skills
- Personal care; helping them with personal care, maintaining their dignity and self-esteem
- Hygiene and nutrition; the importance of healthy eating and hydration
- Continence Care; supporting individuals with continence management whilst promoting their independence, dignity and privacy
- Mobility and Falls; ability to move freely and easily using the mobility aids and exercises that improves the strength of the muscles
- Supporting with Sleep and Bed Rest; by helping the individuals know the health benefits of a good sleep, sticking to a bedtime routine, creating a relaxing environment and helping in getting exposure to the natural light
- End of Life Care; by offering physical, emotional and spiritual support
- Well-Being Care; by helping the individuals’ physical, mental, emotional, spiritual and social care which impacts on the individuals’ happiness and being content with life
- My duties included: Greeting customers with enthusiasm, making customers feel welcomed, answering to calls, completing daily cash calculations, Microsoft office programs, interacting with customers via email and phone, problem solving and sanitary of the office area.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Facilitated group therapy sessions to build supportive, communicative client networks.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Advocated for clients to assure respected rights and wishes.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- De-escalated stressful situations through individual and family crisis interventions.
- Signposted resources for improved client and family access to mental health services.
- Coordinated external healthcare professionals to uphold high-quality, person-centered care.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Supported clients and families with empathy and compassion during difficult times.
- Documented client progress and activities in accordance with agency policies and procedures.
- Administered assessments to identify clients' needs and establish treatment plans.
- Educated clients and families on mental health, wellness and recovery topics.
- Participated in interdisciplinary team meetings to coordinate care for clients.
- Participated in professional development and training opportunities to enhance clinical skills.
- Collaborated with other professionals to plan and coordinate care for clients.
- Implemented community outreach programs to promote mental health awareness.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Devised and implemented community-based programs to promote mental health awareness.
- Developed and implemented individualized treatment plans for clients.
- Developed and maintained strong relationships with community resources for successful referrals.
- Facilitated peer support groups to help clients connect with others.
- Monitored clients' progress to adjust treatment plans accordingly.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
- Utilized evidence-based practices to provide effective interventions for clients.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Conducted home visits to assess clients' home environment and provide support.
- Assisted clients in developing and setting realistic goals to promote positive change.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Facilitated psychoeducational classes to help clients develop life skills.
- Coordinated external healthcare professionals to uphold high-quality, person-centred care.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Updated client documentation for accurate, compliant and current records.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
Sole proprietor/Owner
01.2015 - Current
- Just for looks beauty and hair salon, My duties included: empowering staff through hands-on practical trainings, budgeting, branding, marketing, hiring of staff, scheduling of clients and product restocking.
Housekeeping supervisor
Kenya Comfort Hotel and Suites
01.2013 - 01.2014
- My duties included: Oversee the delivery of an efficient high quality service, ensuring smooth operations, assist clients, guests with special needs, train staff, perform same duties as workers in sanitary of the hotel rooms, changing of towels and making beds, and removal of trash.
Education
Pathway to Care Programme: Certificate in Adult Social Care. : Certificate in The 6 C’s of Care. -
Florence Academy
Certificate in Communication. : Certificate in Personal Care. : Certificate in Nutrition/ Hydration. : Certificate in Continence Care. : Certificate in Mobility and Falls. : Certificate in Supporting with Sleep and Bed Rest. : Certificate in End of Life. : Certificate in Well Being. : Certificate in Personal Development. : Certificate in Record keeping. - undefined
Certificate in computer packages: Microsoft word, Microsoft excel, Microsoft access, Publisher - undefined
Hi Tech Computer College
Kenya Youth Empowerment Project(KYEP) Certificate as an employer ( Just for looks beauty salon) Training and Internship Program. - undefined
Kenya Private Sector Alliance ( KEPSA) Certification of participation under the Kenya Youth Empowerment Project (KYEP) in - undefined
Diploma - undefined
La Belle International School of Hair design and Beauty Therapy, Supreme Hairdressers
Diploma - undefined
Masterclass International School of Hair Design-Hairdressing
Diploma - Beauty Therapy (International
La Belle International School of Hair design
Beauty Therapy in - undefined
Ebusakami Secondary School
01.1989 - 04.1992
Kenya Certificate of Secondary - undefined
KCSE
Skills
Languages: English, Kiswahili, Luhya
Crisis Intervention
Referrals and networking
Case management
Solution-based interventions
Behavioral Intervention Plans (BIP)
Strengths-based solution-focused therapy
Compassionate
Cooperative
Motivational enhancement therapy
Data collection and management
Life skills development
Applied behavioral analysis
Life skills counseling
Confidential case documentation
Efficient under pressure
Social services
Housekeeping
Fluent in [Language]
Career development counselor
Group therapy specialist
Good sense of humour and respect
Accountability and Patience
English language
Timeline
Adult Social Care
Personal Home Care
01.2023 - Current
Sole proprietor/Owner
01.2015 - Current
Housekeeping supervisor
Kenya Comfort Hotel and Suites
01.2013 - 01.2014
Beauty Therapy in - undefined
Ebusakami Secondary School
01.1989 - 04.1992
Pathway to Care Programme: Certificate in Adult Social Care. : Certificate in The 6 C’s of Care. -
Florence Academy
Certificate in Communication. : Certificate in Personal Care. : Certificate in Nutrition/ Hydration. : Certificate in Continence Care. : Certificate in Mobility and Falls. : Certificate in Supporting with Sleep and Bed Rest. : Certificate in End of Life. : Certificate in Well Being. : Certificate in Personal Development. : Certificate in Record keeping. - undefined
Certificate in computer packages: Microsoft word, Microsoft excel, Microsoft access, Publisher - undefined
Hi Tech Computer College
Kenya Youth Empowerment Project(KYEP) Certificate as an employer ( Just for looks beauty salon) Training and Internship Program. - undefined
Kenya Private Sector Alliance ( KEPSA) Certification of participation under the Kenya Youth Empowerment Project (KYEP) in - undefined
Diploma - undefined
La Belle International School of Hair design and Beauty Therapy, Supreme Hairdressers
Diploma - undefined
Masterclass International School of Hair Design-Hairdressing
Diploma - Beauty Therapy (International
La Belle International School of Hair design
Kenya Certificate of Secondary - undefined
KCSE