SARAH SOITA
Mombasa
Summary
Experienced Aviation Security Professional with 20 years at Kenya Airways, including acting supervisory responsibilities overseeing security operations, staff coordination, and incident management. Strong background in aviation security, investigations, access control, and emergency response, supported by an MBA and formal aviation security training. Proven ability to lead teams, enforce compliance, and protect passengers, staff, aircraft, and revenue.
Overview
23
23
years of professional experience
Work History
Acting Team Leader
Kenya Airways Plc
Mombasa, kenya
01.2026 - Current
- Gather and disseminate intelligence on all acts of unlawful interference and crimes, in order to prevent, detect, and apprehend the perpetrators.
- Briefing, supervising allocation of tasks and responsibilities for the operational performance.
- Deploy security agents to promptly handle firearms , incendiaries and ensure reconciliation of revenue collected.
- Oversee and supervise third party security services for overall safety and security of staff, company customers, plant and equipment.
- In liaison with Baggage Reconciliation System Controllers to ensure that passenger or baggage reconciliation processes are consistently done for optimal flight safety and security.
- Ensure efficient handling of customers' lost and found property.
- Oversee processes and procedures for transfer, expedite bags, cargo, mail, and courier to eliminate losses.
- Protect company revenue through the collection of unpaid excess weight charges.
- Ensure revenue integrity.
- Accurately compile and update data on all crimes committed.
- Ensure Staff attendance to all required meetings and trainings advancement of security agenda.
- Represent security in meetings with other operational stakeholders.
- Consistently implement anti-pilferage measures in response to any emerging trends.
- In liaison with related process owners, ensure nil aircraft security violation at all times.
Security Agent
Kenya Airways Plc
Mombasa
01.2005 - Current
- Prevent unauthorized people and vehicle from accessing the aircraft and its environment. Prevent unauthorized and unsterilized items from being loaded or carried in the aircraft holds and cabin.
- Conduct pre/post flight cabin checks and file copies of the same for reference to ensure detection of suspicious items.
- Safely process, handle firearms and ammunition to be carried on board to ensure nil interference in-flight.
- Protect staff from harassment and assault while on duty.
- Protect passengers from assault and harassment while within facilities.
- Conduct search on staff to ensure security of passenger baggage, courier, mail, cargo and in-flight materials before and after handling.
- Safely handle and secure lost and found property until reunion with rightful owners to enhance customer confidence.
- Maintain access control at off airport sites to ensure security of vital installations.
- Monitor and scrutinize movements of company property into and out of operational areas to detect and prevent theft.
- Ensure that 3rd Party security adhere SLA’s and company security standards at all times.
- Secure exhibits obtained during preliminary investigation and securely transfer them to Investigations Team.
- Conduct preliminary investigation in all detected/reported cases to ensure speedy conclusion and submission to manager Investigation.
- Gather and relay information on aviation security, pilferage/theft of baggage/in-flight store, weight cheating, INADs activities, fraudulent tickets and drug trafficking to ensure revenue integrity and no unlawful interference to company operations.
- Respond to safety emergency incidents promptly to ensure minimum casualties.
- Adhere to safety requirements and report all safety incidents in operations to ensure safer working environment.
- Escort/accompany aircrafts and passengers as may be dictated by the business requirement to ensure safety and security of aircraft, crew and passenger & their baggage.
- Enforce company code of ethics to ensure strict compliance by all employees.
- Prevent loss of revenue through weight cheating, INADs and other fraudulent activities.
- Prevent pilferage from Customer baggage and uplift of inflight store.
Courier Personnel
Group 4 Security Services
Mombasa
01.2003 - 01.2004
- Collecting, dispatching, routing courier shipments.
- Tracking and delivery of courier shipments.
- Ensure security of courier shipments in the warehouse.
- Sort items according to the delivery route.
- Follow route and time schedule.
- Collect payments.
- Inform customers of new products.
- Ask for feedback and resolve client's complains.
Education
Certificate - Aviation Security
East African School of Aviation
Nairobi04.2005
Masters - Business Administration (Strategic Management)
Jomo Kenyatta University of Science and Technology
Mombasa01.2016
Bachelor of Science - Mass Communication Obtained Second Upper Class
Islamic University In Uganda
Mbale 01.2003
Kenya Certificate of Secondary Education (K.C.S.E) -
Moi Girls High School Kamusinga
01.1997
Kenya Certificate of Primary Education (K.C.P.E) -
Mupeli Primary Schoool
Bungoma, 0301.1993
Skills
- Computer skills
- Communication skills
- Team work
- Organizational skills
- Customer service skills
- Problem solving skills
References
- John Oluoch, Kenya University Colleges and Central Placement Service, 0724 512 546
- Jacob Kemei, Kenya Airways Plc, 0722444088
- Joyce Eshiwani, Bishop Njenga Girls, 0715 591 326
Timeline
Acting Team Leader
Kenya Airways Plc
01.2026 - Current
Security Agent
Kenya Airways Plc
01.2005 - Current
Courier Personnel
Group 4 Security Services
01.2003 - 01.2004
Certificate - Aviation Security
East African School of Aviation
Masters - Business Administration (Strategic Management)
Jomo Kenyatta University of Science and Technology
Bachelor of Science - Mass Communication Obtained Second Upper Class
Islamic University In Uganda
Kenya Certificate of Secondary Education (K.C.S.E) -
Moi Girls High School Kamusinga
Kenya Certificate of Primary Education (K.C.P.E) -
Mupeli Primary Schoool