Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Languages
Timeline
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Serah Gathoni Kinyanjui

Kiambu, Kiambu District,KENYA

Summary

With a proven track record at AIC Kijabe Hospital, I excel in specimen collection and patient care, demonstrating exceptional attention to detail and empathy. My experience has significantly reduced wait times and ensured accurate test results, showcasing my ability to enhance efficiency and patient satisfaction in high-pressure environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Laboratory Phlebotomist

AIC Kijabe Hospital
08.2024 - Current
  • Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
  • Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
  • Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
  • Ensured accurate test results by properly conducting quality control procedures on laboratory equipment and instruments.

Phlebotomist Intern

AIC Kijabe Hospital
07.2023 - 07.2024
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Promoted professional growth by attending workshops, conferences, and seminars related to phlebotomy and patient care.
  • Collaborated with laboratory staff to expedite processing of specimens, reducing wait times for results.
  • Maintained sterile work environment for accurate results and patient safety.
  • Demonstrated adaptability by quickly learning new equipment and technology used in blood collection processes.

Student Phlebotomist

Kenya Relief(Brase Clinic)
09.2022 - 02.2023
  • Fostered trust among patients by carefully explaining procedures and addressing any concerns or questions before beginning the blood draw.
  • Exceeded quality assurance standards with meticulous attention to detail during each step of the phlebotomy process.
  • Achieved high levels of accuracy during blood draws by consistently using correct techniques, such as proper needle insertion angle and placement.
  • Supported efficient workflow by promptly processing specimens according to laboratory guidelines after successful blood draws.
  • Assisted in training new student phlebotomists by providing guidance on best practices, techniques, and safety protocols.

Phlebotomy Intern

Gertrude's Children Hospital
07.2021 - 08.2021
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Science Laboratory Assistant

Jomo Kenyatta University of Agriculture and Technology
10.2020 - 04.2021
  • Collaborated effectively with fellow researchers on various projects, fostering a productive work environment.
  • Expedited project timelines by diligently managing multiple tasks simultaneously without sacrificing attention to detail or quality control measures.
  • Streamlined lab processes through the implementation of inventory management systems, reducing waste and saving resources.
  • Identified areas for improvement within existing procedures by regularly evaluating workflows and recommending adjustments as needed.
  • Prepared chemical solutions accurately according to specifications provided by researchers, ensuring consistent experimental conditions throughout each project phase.

Receptionist

Njuguna JK and Advocate Company
03.2020 - 09.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

Certificate - Science Laboratory Technology

Thika School of Medical And Health Sciences
Thika, Nairobi Province, Kenya
11.2021

Certificate - Certificate in Paediatric Phlebotomy

Gertrude's Children' Hospital
Nairobi, Nairobi Province, Kenya
08.2021

Certificate - Computer Packages

Kijatech Computer Packages
Kijabe
11.2018

Certificate - Kenya Certificate of Secondary Education(K.C.S.E)

Mbauini Secondary School
Kiambu
11.2017

Certificate - Kenya Certificate of Primary Education(K.C.P.E)

Kiambogo Primary School
11.2013

Skills

Attention to details

Communication

Empathy

Specimen collection

Computer skills

Patient care skills

Certification

  • Certified phlebotomist, Aic Kijabe hospital - 2years

Accomplishments

  • Achieved 80% error-free rate in 2024.
  • Educated 5 phlebotomy students on venipuncture and capillary puncture techniques.
  • Improved blood collection process by preparing supplies to match patient load.
  • Maintained compliance with OSHA, HIPAA, and CLIA standards.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 20 technologists in the development of specimen collection.

Affiliations

  • Aic Kijabe hospital
  • Phlebotomy Association of Kenya

Languages

Swahili
Native language
English
Advanced
C1

Timeline

Laboratory Phlebotomist

AIC Kijabe Hospital
08.2024 - Current

Phlebotomist Intern

AIC Kijabe Hospital
07.2023 - 07.2024

Student Phlebotomist

Kenya Relief(Brase Clinic)
09.2022 - 02.2023

Phlebotomy Intern

Gertrude's Children Hospital
07.2021 - 08.2021

Science Laboratory Assistant

Jomo Kenyatta University of Agriculture and Technology
10.2020 - 04.2021

Receptionist

Njuguna JK and Advocate Company
03.2020 - 09.2020

Certificate - Science Laboratory Technology

Thika School of Medical And Health Sciences

Certificate - Certificate in Paediatric Phlebotomy

Gertrude's Children' Hospital

Certificate - Computer Packages

Kijatech Computer Packages

Certificate - Kenya Certificate of Secondary Education(K.C.S.E)

Mbauini Secondary School

Certificate - Kenya Certificate of Primary Education(K.C.P.E)

Kiambogo Primary School
Serah Gathoni Kinyanjui