Sarabjit Bahra
Nairobi
Summary
Highly accomplished and results-driven logistics & Dispatch Manager with over 14 years of extensive experience in coordinating and optimizing transportation operations. Adept at managing diverse logistics functions, including supply chain management, inventory control, transportation planning, and fleet management. Demonstrated expertise in streamlining processes, reducing costs, and enhancing operational efficiency to deliver exceptional customer service and meet organizational objectives. Strong leadership abilities combined with exceptional communication skills to foster collaborative relationships with cross-functional teams, vendors, and clients. Proven track record of implementing innovative strategies to improve productivity, minimize errors, and ensure timely delivery of goods. Seeking to leverage my vast industry knowledge and managerial acumen to drive business growth and exceed performance expectations in a dynamic logistics environment.
- Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
15
15
years of post-secondary education
1
1
Certification
Work History
Bar and Restaurant Manager
Yunion Brunch Cafe & Bar
02.2024 - Current
- Fostered a positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Optimized table turnover rates by implementing efficient seating plans and reservation management systems.
- Managed social media presence to maintain consistent branding, promote special events, and engage with customers for enhanced loyalty and repeat business.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
- Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
- Implemented cost-saving measures, resulting in significant operational savings without sacrificing quality or service levels.
- Enhanced the establishment''s reputation through consistent delivery of exceptional service, food quality, and ambiance.
- Launched successful promotions in collaboration with the marketing team, driving increased sales and customer engagement.
- Increased staff retention through effective hiring, training, and performance management practices.
- Maximized event bookings by developing targeted outreach initiatives to local businesses and community groups.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Purchased food and cultivated strong vendor relationships.
Stores H.O.D, Logistics and Fleet In-charge
Chandaria Industries Limited, Global Brands Limited
12.2022 - Current
- Develop and implement logistics strategies to optimize transportation operations, including inbound and outbound shipments, inventory management, and order fulfillment
- Oversee the dispatching process to ensure efficient allocation of resources and timely delivery of goods to customers or distribution centers
- Manage and coordinate the activities of a team of dispatchers, drivers, and warehouse personnel, providing guidance, training, and performance feedback
- Monitor and analyze key performance indicators (KPIs) to assess operational performance, identify areas for improvement, and implement corrective actions as needed
- Collaborate with cross-functional teams, such as procurement, sales, and customer service, to ensure smooth coordination of logistics activities and meet customer requirements
- Maintain effective relationships with suppliers, carriers, and other external stakeholders to negotiate contracts, resolve issues, and optimize transportation costs
- Implement and enforce safety regulations and compliance standards to ensure a secure and accident-free work environment
- Utilize transportation management systems (TMS) and other logistics software to track shipments, manage inventory, and generate reports for analysis and decision-making
- Continuously evaluate and enhance logistics processes to drive efficiency, reduce costs, and improve customer satisfaction
- Stay updated on industry trends, market conditions, and regulatory changes to adapt logistics strategies and maintain compliance with applicable laws and regulations
- Prepare and manage budgets for logistics operations, monitoring expenses, and identifying cost-saving opportunities
- Lead or participate in cross-functional projects to implement process improvements, new systems, or other initiatives aimed at enhancing overall logistics performance
- Resolve escalated issues and customer complaints related to logistics and dispatch, ensuring prompt and satisfactory resolutions
- Conduct regular performance reviews and set performance goals for team members, fostering a culture of accountability, collaboration, and continuous improvement.
Assistant Stores Manager and Fleet Coordinator
Kansai Plascon Kenya Ltd
04.2015 - 11.2022
- Assisting the Fleet Manager in overseeing the company's fleet operations, including vehicle maintenance, repair, and replacement
- Coordinating and scheduling vehicle inspections, servicing, and repairs to ensure optimal fleet performance and minimize downtime
- Managing the fleet inventory, including tracking vehicle usage, fuel consumption, and maintenance records
- Assisting in the development and implementation of fleet policies, procedures, and safety standards to ensure compliance with regulations and minimize risks
- Monitoring and analyzing fleet data and metrics to identify trends, areas for improvement, and cost-saving opportunities
- Collaborating with vendors, suppliers, and service providers to negotiate contracts, procure vehicles and equipment, and maintain productive business relationships
- Assisting in the recruitment, training, and performance management of fleet staff, including drivers, mechanics, and administrative personnel
- Assisting in the development and implementation of fleet training programs to enhance driver skills, safety awareness, and compliance with company policies and regulations
- Assisting in the budgeting and financial management of fleet operations, including expense tracking, cost control, and forecasting
- Assisting in the evaluation and selection of fleet management software and technology solutions to streamline operations, enhance efficiency, and improve reporting capabilities
- Providing support in resolving fleet-related issues, incidents, and accidents, ensuring prompt and appropriate actions are taken
- Assisting in the development and implementation of sustainability initiatives to reduce the fleet's environmental impact, such as alternative fuel options or vehicle efficiency improvements
- Staying updated on industry trends, regulatory changes, and best practices in fleet management, incorporating relevant knowledge into fleet operations
- Collaborating with cross-functional teams, such as logistics, operations, and procurement, to ensure seamless coordination and alignment of fleet activities with organizational goals and objectives.
Workshop Supervisor
Load Trailers (E.A) Limited
07.2010 - 03.2015
- Strengthen the weak points of the team to put in their best to maximize the production.
Dispatch and Fleet Supervisor
Athi River Mining
10.2005 - 02.2010
- Streamlined operations to increase productivity and oversaw employees maximize outcomes
HOD-Logistic & Dispatch
Sarabjit Bahra
- Highly accomplished and results-driven logistics & Dispatch Manager with over 14 years of extensive experience in coordinating and optimizing transportation operations
- Adept at managing diverse logistics functions, including supply chain management, inventory control, transportation planning, and fleet management
- Demonstrated expertise in streamlining processes, reducing costs, and enhancing operational efficiency to deliver exceptional customer service and meet organizational objectives
- Strong leadership abilities combined with exceptional communication skills to foster collaborative relationships with cross-functional teams, vendors, and clients
- Proven track record of implementing innovative strategies to improve productivity, minimize errors, and ensure timely delivery of goods
- Seeking to leverage my vast industry knowledge and managerial acumen to drive business growth and exceed performance expectations in a dynamic logistics environment.
Education
Automobile Engineering -
Lala Lajjpat Rai Eng. Institute - India
04.2001 - 05.2003
School - undefined
Arya Boys' Secondary School - Nairobi
01.1996 - 05.2000
C.P.E Kenya Certificate of Primary Education - undefined
Muranga' Road Primary School - Nairobi
01.1987 - 05.1995
Skills
Supply Chain Management
Dispatch Software Familiarity
Stress Tolerance
Schedule Management
Service planning
Teamwork and Collaboration
Customer Service
Microsoft Office
Problem-Solving
Windows 98
MS Powerpoint
MS Excel
Internet and E-mail
Logistics Coordination
Dispatch Operations
Team Leadership
Negotiation Skills
Time Management
Multitasking Abilities
Creative Thinking
Critical Thinking
Certification
Gender Male
Maritalstatus
Married
Religion
Sikhism
Personal Information
Nationality: Kenyan
Languages
Punjabi
Native language
English
Proficient
C2
Kiswahili
Advanced
C1
Hindi
Advanced
C1
Gujarati
Upper intermediate
B2
Punjabi
Advanced
C1
Timeline
Bar and Restaurant Manager
Yunion Brunch Cafe & Bar
02.2024 - Current
Stores H.O.D, Logistics and Fleet In-charge
Chandaria Industries Limited, Global Brands Limited
12.2022 - Current
Assistant Stores Manager and Fleet Coordinator
Kansai Plascon Kenya Ltd
04.2015 - 11.2022
Workshop Supervisor
Load Trailers (E.A) Limited
07.2010 - 03.2015
Dispatch and Fleet Supervisor
Athi River Mining
10.2005 - 02.2010
Automobile Engineering -
Lala Lajjpat Rai Eng. Institute - India
04.2001 - 05.2003
School - undefined
Arya Boys' Secondary School - Nairobi
01.1996 - 05.2000
C.P.E Kenya Certificate of Primary Education - undefined
Muranga' Road Primary School - Nairobi
01.1987 - 05.1995
HOD-Logistic & Dispatch
Sarabjit Bahra