Sandeep S. Sabherwal
SALES & OPERATIONS PROFFESIONAL
Nairobi
Summary
Results-driven Sales & Operations Professional with over 10 years of experience in (General hardware & Construction Industry, Automotive & Tyre Industry, Contracting (plumbing & fire-fighting Industry). Proven track record of exceeding sales targets and fostering client relationships through strategic solutions and exceptional service, with a passion for driving revenue growth and enhancing customer satisfaction.
Overview
14
14
years of professional experience
20
20
years of post-secondary education
Work History
General Manager
Flammatech Rwanda Limited
04.2023 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Supervised and led operations for Kigali Branch.
- Optimized operations by implementing process improvements and streamlining workflows.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Project management for successful completion of assigned tasks within deadlines.
- Developed strong relationships with stakeholders across the organization, promoting transparency and trust in the problem management function.
- Managed multiple projects simultaneously, ensuring timely delivery and meeting budget constraints.
Field Sales & Marketing
Flammatech Kenya Ltd
8 2020 - 03.2023
- Increased sales revenue by implementing strategic sales initiatives and building strong customer relationships in the fire Industry.
- Assisted sales teams in providing accurate technical information to customers during pre-sales engagements.
- Project Sales & Management
Market Research Associate
Nile Agro Ltd (Uganda)
02.2020 - 05.2020
- Sole Field Sales Representative in Nairobi– Animal Feed
- Leveraged competitive intelligence gathered through extensive market research, guiding the development of successful marketing strategies.
- Collaborated with stakeholders at all levels, ensuring alignment between project goals and objectives.
Field Sales & Marketing
Gathani Ltd
01.2017 - 12.2019
- Sales (Field )– Full Product Range ( Hardware and Automotive Products)
- Debt Collection.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced cash flow for the company through efficient debt collection and negotiation techniques.
Sales, Customer Relations and Procurement
J.S & C.O Hardware
01.2016 - 12.2017
- Sales – Full Product Range (Hardware & Construction Materials)
- Negotiated favorable contracts with suppliers and implementing cost-effective measures.
- Improved vendor relationships by establishing clear communication channels and fostering collaboration.
- Described product and service details to customers to provide information on benefits and advantages.
- Yard Management
- Procurement
Customer Support Liaison
Kingsway Tyres
03.2014 - 12.2016
- Sales & Customer Service management – Tyres, Batteries, Retread, Alignment, Balancing, etc.
- Branch Management.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Handling of the stocks (Replenishment of stock and Monthly stock takes)
- Participated in ongoing product training sessions to maintain expertise in the tire industry, offering accurate information to customers.
Logistics & Stores
J.S & Company Hardware
01.2013 - 12.2014
- Stores Management ( Containers with full product range)
- Logistics Planning (Mileage & Deliveries)
Counter Sales
Capital Hardware & Tools Ltd
05.2010 - 09.2011
- My first job, I worked the counter retailing a variety of products from sanitary ware, paint, tools and general construction, my job role required me to close and open the shop, handle stocks systems, handle the petty cash as well as banking
Education
IGCSE O LEVELS -
S.C.L.P SAMAJ SCHOOL
01.2002 - 01.2010
GCE A LEVELS - undefined
OSHWAL ACADEMY
01.2011 - 01.2013
BACHELORS OF BUSINESS INFORMATION TECHNOLOGY - undefined
STRATHMORE UNIVERSITY
01.2015 - Current
Skills
Product/ Project Sales
Customer Service/ Customer Needs Assesment
Operations Management
Team Leadership
Project Management
Business Development
Business Administration
References
- Mr. Jatinder Singh, Director, J.S & Company Ltd, 0720743266
- Mr. Ajay Bhatti, Branch Manager, Kingsway Tyres Ltd, 0733605500
- Mr. Himanshu Patel, General Manager, Flammatech Kenya Ltd, 0720263737
- Mr. Hitendra Lalitkumar Vakharia, Director, Seth Agencies, 0722910665
- Mr. Gurashish Singh, Director, Xceptions Tyres Centre, 0722826878
Personal Information
- Date of Birth: 11/23/91
- Gender: Male
- Nationality: Kenyan
- Marital Status: Married
Timeline
General Manager
Flammatech Rwanda Limited
04.2023 - Current
Market Research Associate
Nile Agro Ltd (Uganda)
02.2020 - 05.2020
Field Sales & Marketing
Gathani Ltd
01.2017 - 12.2019
Sales, Customer Relations and Procurement
J.S & C.O Hardware
01.2016 - 12.2017
BACHELORS OF BUSINESS INFORMATION TECHNOLOGY - undefined
STRATHMORE UNIVERSITY
01.2015 - Current
Customer Support Liaison
Kingsway Tyres
03.2014 - 12.2016
Logistics & Stores
J.S & Company Hardware
01.2013 - 12.2014
GCE A LEVELS - undefined
OSHWAL ACADEMY
01.2011 - 01.2013
Counter Sales
Capital Hardware & Tools Ltd
05.2010 - 09.2011
IGCSE O LEVELS -
S.C.L.P SAMAJ SCHOOL
01.2002 - 01.2010
Field Sales & Marketing
Flammatech Kenya Ltd
8 2020 - 03.2023
Similar Profiles
Carter MugabeCarter Mugabe
Sales Officer at Pheonix All City Rwanda Limited.Sales Officer at Pheonix All City Rwanda Limited.
Carter MugabeCarter Mugabe
Sales Officer at Phoenix All City Rwanda Limited.Sales Officer at Phoenix All City Rwanda Limited.
NEEMA UWITONZENEEMA UWITONZE
Customer Service Cashier at CHIC LIMITED RWANDACustomer Service Cashier at CHIC LIMITED RWANDA