Technical Operations manager/ Technical Services / Strategy & Operations ~ Oil & Gas. Have 12 plus years’ experience in upstream and downstream divisions of Oil & Gas industry - Experience in Oil Cementing Field Laboratory for oil and gas projects. Have 12 plus years’ experience in managing lubricant production & operations, supply chain & planning, lubricant lab formulation & optimization, technical support, strategy development and new product development. Developed trusted relationship with internal Business Units, Heads /external clients. Identification & Setting up manufacturing processes & operational excellence with toll blender by managing complete toll blending operation (Technical, supply chain & distribution). Regularly contribute to technical reports and RFP’s & proposals/ Advanced MS Word, Excel, PowerPoint; Advanced Intouch Wonderware Software, Rockwell SCADA / Blending software, SAP.
Versatile technical operations manager versed in assessing challenges, resolving problems and implementing plans to mitigate risk and technical obstacles.
Overview
14
14
years of professional experience
Work History
Technical Operations Manager
AFAL Manufacturing Limited (Licensed partners of Chevron)
09.2022 - Current
Work jointly with Chevron teams in managing local manufacturing processes and distribution of Caltex Lubricants in East Africa
Consolidate demand forecast and prepare supply plan for all lubricants finished grades to primary supply locations in East Africa
Consolidate forecast of raw materials and plan annual sourcing (base oils and additives) for local production
Manage finished goods inventory capable of providing On-Time-In-Full availability of finished goods to optimally satisfy market demand efficiently, avoid out of stock situation and minimize impact on working capital held in unnecessary stocks
Ensure timely review of supply drivers for OTIF failures through RCA models that will ensure continuous order fulfilment process improvement
Co-ordinate product life cycle process
Worked as a focal point to integrate planning of new product introductions and items to be transitioned or discontinued by collaborating with Chevron & internal teams to ensure flawless execution
Ensure all imports of base oils & raw materials are received in time and avoid out of stock situation
Maintain the stocking strategy for produced SKUs and adjust the parameters when product/demand is changed
Proactively seek production planning process improvements and share best practices across the team
Served as the contact for new and obsolete raw materials including site approval for new ones and inventory depletion for old ones
Manage supplier relations and drive strategic discussions with suppliers to improve overall supplier relationship and performance pertaining to raw materials & packaging
Ensure compliance to controls, product integrity & local regulation requirements
Conduct pricing checks for all price updates received from suppliers as applicable
Set and communicate department objectives and clear standards of performance, appropriate training, individual performance evaluations and promptly addressing issues
Liaise with global Chevron technology team to ensure all Caltex products meets OES quality standards
Establishing effective relationships with internal and external customers, actively supporting the interests of the clients, and researching potential solutions to client needs.
Production Manager
GP Global Mag FZE
01.2018 - 08.2022
Lead and manage all processing activities within the Lubricants manufacturing areas
Accountable for ensuring the manufacturing working environment is conducive to employee health and safety
Co-ordinate with Engineering, Maintenance, Materials, Quality Engineering and Procurement for the daily execution and key business strategies for Lubricants manufacturing
Control and Execute Production Planning to achieve production efficiency with production schedule
Monitor conformity of manufacturing processes to ensure product conforms to Customer requirements
Plan and control raw material inventory to meet order requirements (Base oils and additives)
Perform CAPA and root cause analysis of non-conformities in the production process
Daily co-ordination with procurement and logistics to meet production schedule
Lead & communicate with the team to ensure Quality of reports, business plans analysis with the Plant Manager
Provide operations and maintenance management for the Field including support and technical guidance in the maintenance
Prepare/manage ISO SOP’s, work instructions and production records and demonstrate during ISO/Third party Audits
Meet key performance indicators (KPI’s) established by the Management
Perform factory visits to the visitors
Ensuring that health and safety guidelines are followed; Supervising and Motivating production team single handed; reviewing supervisors and workers performance; identifying training needs, Toolbox meetings Etc
Monitor, control and manage troubleshooting/analysis of SCADA, PLC, Blending systems/software, filling line units and equipment of bulk operation
Report of near misses, incidents, hazards & injuries to line Manager within the time frame as required by QHSE policy and Manuals
Manage and control production consumables
Support and execute continuous improvement initiatives.
Technical Service Executive
Total Oil (Lubricants Division – Marketing & Technical)
12.2011 - 12.2012
Development & Implementation of Automotive / Industrial Lubricants, Laboratory testing, Condition Monitoring of products/ field trials, Quality systems & Technical Support to Sales/Business development/segment managers/OEMs/customers/distributors
Product Formulation / Testing / Business Development / Troubleshooting / Client relations
Assisted the Sr
Technical Country Manager in developing/implementing formulations of lubricant products working closely with ~30 field executives, laboratory and TCAP (Technical Center Asia Pacific)
Provided technical support to customers and sales team/field engineers including information, problem solving, troubleshooting and application assistance to all front line technical issues
Created, administered and managed Used Oil Analysis (UOA) relative to complaints, conduct field trials and routine samples and responded to the internal/external stakeholders through reports/recommendations/discussions as required
Offered suitable automotive & industrial lubricant products for the designed operation/application and propose appropriate support to replace competitor’s product
Also created Lubricant Recommendations Schedules (LRS) of the products to customers’ in liaison with (OEMs)
Visited client operation sites on failure diagnosis and supported troubleshooting for equipment/engine operation
Liaised with OEMs to develop product approvals in the Line of Business team (OEM Approval Mgrs) & liaised with additive suppliers for product development activities
Created sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing team to develop their expertise, as well as customized trainings for the customers/distributors
Managed new / renewal of annual product quality certification with API and JASO
Managed ISO 9001 quality systems and ensuring compliance with the policies/standards
Created and updated BOM (Bill of material) and product formulation on SAP system
Prepared global customers approval catalogue & updated MSDS/PDS/TDS for Total India team & technical marketing content/designed product brochures in co-ordination with designing and marketing team.
Laboratory Technician
Halliburton Offshore Services (Cementing)
12.2010 - 11.2011
Design/QA testing of cement slurries, HPHT equipment maintenance, disposal wastes, inventory & calibration records
Supported technical project delivery and provided advanced technical support to a team of 5 engineers
Performed High Pressure & High Temperature (HPHT) equipment tests and equipment maintenance / calibration with HSE standards
Involved in designing of formulation of cement additives and spacer fluids
Procured lab requirements and assisted in material requests (MR) for continual improvement through process
Performed monthly facility inspections and submitted safety reports (HSE)
Updated tests/materials for online records of testing
Maintained inventory, database, testing manuals, MSDS, test counts, calibration records and prepared client reports
Performed Safety & QA tests on chemicals/cements in compliance with 2 standards (API RP 10B-2/ISO 10426).
Orchestrated a cross departmental initiative to streamline procurement process of raw materials, realizing a 30% average reduction in final product cost.
Strategized and executed an inventory management process in a centralized warehouse (inclusive of packaging, additives & finished products)
Identification, negotiation and execution of toll blending agreement (TBA) with a manufacturer and performing facility assessment to meet Chevron standards. Due diligence to implement production processes & product approvals in the facility.
Timeline
Technical Operations Manager
AFAL Manufacturing Limited (Licensed partners of Chevron)
09.2022 - Current
Production Manager
GP Global Mag FZE
01.2018 - 08.2022
Technical Service Executive
Total Oil (Lubricants Division – Marketing & Technical)
12.2011 - 12.2012
Laboratory Technician
Halliburton Offshore Services (Cementing)
12.2010 - 11.2011
BE in Chemical Engineering -
University of Mumbai
Bachelors in Mass Communication -
School of Broadcasting & Communication
MBA (Oil & Gas Management) -
Coventry University London Campus
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