Summary
Work History
Education
Accomplishments
Timeline
Generic

Samwel Njogah

Kendu Bay

Summary

Results-driven [Job Title] accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation, and performance management. Working knowledge of optimal practices and safety behaviors for [Area of expertise].

Work History

Area Manager

Bridge International Academy
Kakamega, Kakamega District
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
  • Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.
  • Developed and implemented strategies to improve customer service and increase sales.

Operations Manager

Nyali International Beach Hotel & Spa Ltd
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Facilitated smooth collaboration between departments through clear communication channels.

General Manager

Avenue Suites Hotel Ltd
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and implemented strategies to increase sales and profitability.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Formulated policies and procedures to streamline operations.

Sales Executive - Key Accounts

AAR Health Services
  • Negotiated contracts with key accounts, ensuring mutual benefits and long-term partnerships.
  • Maintained accurate records of all interactions with key accounts, ensuring seamless communication across internal departments involved in account management processes.
  • Established a reputation as a trusted advisor among clients by providing expert guidance on product selection based on their unique needs and goals.
  • Implemented targeted marketing initiatives to increase brand awareness among prospective clients in the target industries.
  • Initiated new business opportunities by identifying potential clients and conducting thorough research on their industry trends.
  • Managed a portfolio of strategic accounts, consistently meeting or exceeding sales targets and performance metrics.
  • Delivered compelling presentations during client meetings, effectively communicating the value proposition of our products and services.
  • Conducted regular check-ins with key accounts to discuss progress towards goals, address concerns, troubleshoot issues, and explore new opportunities for collaboration.
  • Collaborated with cross-functional teams to provide clients with customized solutions that met their specific requirements.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition and setting the stage for long-lasting partnerships.

Teacher

BOM, Kendu Muslim Secondary School
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Sales Manager

Eurocal Group, Italy
Salerno, Italy
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Education

Bachelor of Education, Science - Mathematics And Chemistry

Kenyatta University
Nairobi
04.2001 -

Accomplishments

I have been the BOM Chair of a public primary school for the past three years and accomplished the following

1. managed to fence the school with the collaboration of other Board members and other stakeholders.

2. sourced for external funding from wellwishers and renovated the main buillding block consisting of administration block, three classrooms and the school hall

3. connected the HOIs school house to the electricity grid

4. collaborated with the office of the MNA/CDF to fund construction of a new one classroom



Timeline

Bachelor of Education, Science - Mathematics And Chemistry

Kenyatta University
04.2001 -

Area Manager

Bridge International Academy

Operations Manager

Nyali International Beach Hotel & Spa Ltd

General Manager

Avenue Suites Hotel Ltd

Sales Executive - Key Accounts

AAR Health Services

Teacher

BOM, Kendu Muslim Secondary School

Sales Manager

Eurocal Group, Italy

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Samwel Njogah