Versatile leader with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in all areas that i have been trusted with.
Overview
16
16
years of professional experience
Work History
Director of Operations
ROYAL SWIFT EXPRESS LTD
09.2014 - Current
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Developed systems and procedures to improve operational quality and team efficiency.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Mentored and coached team members to foster productive and engaging work environment.
Monitored office workflow and administrative processes to keep operations running smoothly.
Defined, implemented, and revised operational policies and guidelines.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
Supervisory Transportation Security Officer
G4S QATAR
09.2010 - 12.2013
Contributed to a safe travel environment by maintaining up-to-date knowledge of current threats and industry best practices.
Supported recruitment efforts by identifying top talent for open roles within the organization.
Fostered an inclusive work environment by promoting diversity within the team and encouraging open dialogue among staff members.
Streamlined communication between staff, management, and external agencies, resulting in improved operational efficiency.
Spearheaded various initiatives aimed at improving passenger experience without compromising security measures.
Ensured timely transportation operations by efficiently managing resources and addressing potential issues proactively.
Managed daily operations effectively, ensuring the smooth running of all aspects of transportation security.
Optimized scheduling processes for optimal staffing levels during peak times while reducing overtime costs.
Implemented new training programs for staff members, leading to increased knowledge and skills in relevant areas.
Led a team of security officers successfully through numerous audits and inspections, ensuring compliance with regulatory requirements.
Developed strong relationships with law enforcement agencies, enhancing collaboration efforts during emergency situations.
Promoted a culture of continuous improvement through regular reviews of policies, procedures, and equipment usage.
Increased employee retention and morale through positive reinforcement and consistent feedback on work performance.
Job Site Supervisor
SAMBA CONSTRUCTION COMPANY
02.2008 - 07.2010
Fostered strong relationships with clients by maintaining open lines of communication throughout the duration of each project.
Trained junior staff members in relevant skills to ensure the efficient running of the job site operations.
Demonstrated strong leadership qualities, resulting in high levels of motivation and commitment from the team members throughout each project.
Maintained safe working environments through regular inspections and adherence to safety regulations and guidelines.
Coordinated onsite activities for effective execution of tasks while maintaining strict quality standards.
Education
High School Diploma -
ST EDWARDS HIGH SCHOOL
Nairobi, Nairobi Province, Kenya
01.2005
No Degree - PRIMARY CERTIFICATE
GATINA PRIMARY SCHOOL
Nairobi, Nairobi Province, Kenya
11.2001
Skills
Operational Efficiency
Strategic planning and execution
Quality Assurance
Performance Analysis
Teamwork and Collaboration
Decision-Making
Effective leader
Timeline
Director of Operations
ROYAL SWIFT EXPRESS LTD
09.2014 - Current
Supervisory Transportation Security Officer
G4S QATAR
09.2010 - 12.2013
Job Site Supervisor
SAMBA CONSTRUCTION COMPANY
02.2008 - 07.2010
High School Diploma -
ST EDWARDS HIGH SCHOOL
No Degree - PRIMARY CERTIFICATE
GATINA PRIMARY SCHOOL
Similar Profiles
CARLOS J. BERNIERCARLOS J. BERNIER
Owner at Royal Express MultiserviceOwner at Royal Express Multiservice