SAMUEL OTHIENO
Project Manager | ICT Consultant
Nairobi,Nyanza
Summary
Results-driven ICT Professional with 5+ years of experience in project management, ICT consultancy, and systems administration. Demonstrated expertise in managing large-scale ICT hubs, delivering reliable technical support, and leading digital transformation initiatives. Strong background in youth mentorship, having trained and supported 500+ young people in digital literacy and online work readiness. Currently pursuing a Master’s in Data Science to enhance data-driven project optimization and decision-making.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Center Manager & ICT Support Lead
Ajira Digital Program – Ahero ICT Hub
09.2023 - 12.2025
- Planned and executed ICT and digital skills programs, achieving 100% on-time delivery and measurable social impact.
- Managed ICT hub infrastructure and provided Level 1 technical support, ensuring consistent system availability for 200+ users.
- Coordinated with the Ministry of ICT (MOICT) and local leadership to strengthen outreach and optimize resource utilization.
- Developed and maintained participant databases to monitor performance and implement continuous program improvements.
Virtual Assistant / IT Support (Remote)
Krown Solutions
05.2020 - 10.2023
- Provided comprehensive administrative and operational support to executive teams, improving productivity and workflow efficiency.
- Administered Salesforce CRM, performed system maintenance, and resolved hardware and software issues remotely.
- Coordinated project tracking and implemented reporting improvements that enhanced data accuracy and accountability.
Digital Skills Trainer & Team Leader
Ajira Digital Program
07.2022 - 09.2023
- Designed and delivered training modules in Web Development, Digital Marketing, and Data Analytics.
- Conducted hands-on training sessions that equipped learners with practical digital and online work skills.
- Built partnerships and adapted curricula to align with evolving global digital industry trends.
Mentor & Digital Skills Trainer
African Centre for Women in ICT
02.2021 - 03.2023
- Delivered career coaching and one-on-one mentorship to support professional growth and goal achievement.
- Supported learners in overcoming technical barriers related to digital skills acquisition and online work opportunities.
IT Project Management Trainee
ICT Authority – Kenya Revenue Authority (Malaba OSBP)
11.2021 - 10.2022
- Supported the implementation of government IT projects in compliance with national standards and documentation requirements.
- Gained hands-on experience in network administration, cybersecurity, and infrastructure maintenance at a critical border facility.
Developer Student Clubs (DSC) Lead
Google – Kibabii University
08.2019 - 08.2020
- Organized technical workshops and developer sessions to equip students with problem-solving and innovation skills.
- Fostered a collaborative and innovation-driven campus technology community.
Education
Master of Data Science -
The Open University of Kenya
01.2027
Bachelor of Science - Information Technology
Kibabii University
01.2021
Skills
Project & Program Management
References
- Cliff Orina, Amadi, Regional Coordinator, Ajira Digital Program, +254 727 535 403
- Harriet, Tsnale, Lecturer, Karatina University, +254 725 218 728
- Charles, Kengere, Kenya Revenue Authority – Malaba OSBP, +254 701 849 237
Certification
ISACA Professional Member – ID: 1037036
Timeline
Center Manager & ICT Support Lead
Ajira Digital Program – Ahero ICT Hub
09.2023 - 12.2025
Digital Skills Trainer & Team Leader
Ajira Digital Program
07.2022 - 09.2023
IT Project Management Trainee
ICT Authority – Kenya Revenue Authority (Malaba OSBP)
11.2021 - 10.2022
Mentor & Digital Skills Trainer
African Centre for Women in ICT
02.2021 - 03.2023
Virtual Assistant / IT Support (Remote)
Krown Solutions
05.2020 - 10.2023
Developer Student Clubs (DSC) Lead
Google – Kibabii University
08.2019 - 08.2020
Bachelor of Science - Information Technology
Kibabii University
Master of Data Science -
The Open University of Kenya