Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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SAMUEL OTHIENO

SAMUEL OTHIENO

Project Manager | ICT Consultant
Nairobi,Nyanza

Summary

Results-driven ICT Professional with 5+ years of experience in project management, ICT consultancy, and systems administration. Demonstrated expertise in managing large-scale ICT hubs, delivering reliable technical support, and leading digital transformation initiatives. Strong background in youth mentorship, having trained and supported 500+ young people in digital literacy and online work readiness. Currently pursuing a Master’s in Data Science to enhance data-driven project optimization and decision-making.

Overview

6
6
years of professional experience
4
4
Certifications

Work History

Center Manager & ICT Support Lead

Ajira Digital Program – Ahero ICT Hub
09.2023 - 12.2025
  • Planned and executed ICT and digital skills programs, achieving 100% on-time delivery and measurable social impact.
  • Managed ICT hub infrastructure and provided Level 1 technical support, ensuring consistent system availability for 200+ users.
  • Coordinated with the Ministry of ICT (MOICT) and local leadership to strengthen outreach and optimize resource utilization.
  • Developed and maintained participant databases to monitor performance and implement continuous program improvements.

Virtual Assistant / IT Support (Remote)

Krown Solutions
05.2020 - 10.2023
  • Provided comprehensive administrative and operational support to executive teams, improving productivity and workflow efficiency.
  • Administered Salesforce CRM, performed system maintenance, and resolved hardware and software issues remotely.
  • Coordinated project tracking and implemented reporting improvements that enhanced data accuracy and accountability.

Digital Skills Trainer & Team Leader

Ajira Digital Program
07.2022 - 09.2023
  • Designed and delivered training modules in Web Development, Digital Marketing, and Data Analytics.
  • Conducted hands-on training sessions that equipped learners with practical digital and online work skills.
  • Built partnerships and adapted curricula to align with evolving global digital industry trends.

Mentor & Digital Skills Trainer

African Centre for Women in ICT
02.2021 - 03.2023
  • Delivered career coaching and one-on-one mentorship to support professional growth and goal achievement.
  • Supported learners in overcoming technical barriers related to digital skills acquisition and online work opportunities.

IT Project Management Trainee

ICT Authority – Kenya Revenue Authority (Malaba OSBP)
11.2021 - 10.2022
  • Supported the implementation of government IT projects in compliance with national standards and documentation requirements.
  • Gained hands-on experience in network administration, cybersecurity, and infrastructure maintenance at a critical border facility.

Developer Student Clubs (DSC) Lead

Google – Kibabii University
08.2019 - 08.2020
  • Organized technical workshops and developer sessions to equip students with problem-solving and innovation skills.
  • Fostered a collaborative and innovation-driven campus technology community.

Education

Master of Data Science -

The Open University of Kenya
01.2027

Bachelor of Science - Information Technology

Kibabii University
01.2021

Skills

Project & Program Management

References

  • Cliff Orina, Amadi, Regional Coordinator, Ajira Digital Program, +254 727 535 403
  • Harriet, Tsnale, Lecturer, Karatina University, +254 725 218 728
  • Charles, Kengere, Kenya Revenue Authority – Malaba OSBP, +254 701 849 237

Certification

ISACA Professional Member – ID: 1037036

Timeline

Center Manager & ICT Support Lead

Ajira Digital Program – Ahero ICT Hub
09.2023 - 12.2025

Digital Skills Trainer & Team Leader

Ajira Digital Program
07.2022 - 09.2023

IT Project Management Trainee

ICT Authority – Kenya Revenue Authority (Malaba OSBP)
11.2021 - 10.2022

Mentor & Digital Skills Trainer

African Centre for Women in ICT
02.2021 - 03.2023

Virtual Assistant / IT Support (Remote)

Krown Solutions
05.2020 - 10.2023

Developer Student Clubs (DSC) Lead

Google – Kibabii University
08.2019 - 08.2020

Bachelor of Science - Information Technology

Kibabii University

Master of Data Science -

The Open University of Kenya
SAMUEL OTHIENOProject Manager | ICT Consultant