SAMUEL NJUGUNA KIMANI
NAIROBI
Summary
Dynamic Sales Account Manager with a proven track record at Waridi Paradise and Suites Hotel, excelling in business growth and client retention. Expert in consultative selling and competitor analysis, I successfully developed innovative strategies that enhanced brand visibility and increased sales by 30%. A skilled multi-tasker, I thrive in fast-paced environments.
Overview
18
18
years of professional experience
Work History
SALES ACCOUNT MANAGER and DUTY MANAGER
WARIDI PARADISE AND SUITES HOTEL
04.2019 - Current
- Maintaining close contact with existing clients and develop business leads to increase sales
- Developing new business from local agents, companies, organizations and airlines
- Making customer visits, contacting clients and developing business leads
- Documenting all contacts with clients
- Submitted call reports on daily basis
- Forwarding relevant confirmation to clients on any business secured
- Developed new business from local agents, companies, organizations and airlines
- Responsible for effective and efficient operation of the corporate sales department together
- As a sales account manager am also responsible for The Hotel brand promotion
- I must make the product popular among the consumers
- Monitoring and reporting on sales performance
- Handling budgets and client invoices
- Overseeing the full operation of the hotel when on duty management role and giving a report to the general manager
- Approving on behalf of the general manager the requisitions raised when on duty management role
SALES&MARKETING MANAGER
WIDA HOTELS
07.2018 - 03.2019
- Develop new business and grow the current market
- Develop marketing packages, collateral and manage the advertising both print and digital
- Coordinate all CSR and hotel events, arrange for media coverage
- Coordinate all activities and ensure smooth running of sales & marketing office
- Ensure response to all inquiries, customer feedback, receive all guests and assist accordingly
- Responsible for effective and efficient operation of the corporate sales department together
- As a sales and marketing manager, I was also responsible for The Hotel brand promotion
- I must make the product popular among the consumers
- Motivating team members is one of the most important role for a sales manager
- I made sure the teamwork as a single unit working towards a common objective
- I made sure my team is delivering desired results
- Supervision is essential
- Track their performances
- Make sure each one is living up to the expectations of the organization
- Ask them to submit a report of what all they have done throughout the week or month
- The performers must be encouraged while the non-performers must be dealt with utmost patience and care
- Developing business plans and sales strategies for the market and ensuring attainment of company sales goals and profitability
- Preparation of action plans for effective search of sales leads and prospects
- Maintaining contact with all clients in the market area to ensure high levels of client satisfaction
SALES ACCOUNT MANAGER
QARIBU INN
04.2017 - 06.2018
- Responsible for effective and efficient operation of the corporate sales department together
- As a sales account manager am also responsible for The Hotel brand promotion
- I must make the product popular among the consumers
- Developing business plans and sales strategies for the market and ensuring attainment of company sales goals and profitability
- Ensure response to all inquiries, customer feedback, receive all guests and assist accordingly
- Responsible for effective and efficient operation of the corporate sales department together
- Managing client accounts
- Acting as the point of contact for clients
- Making customer visits, contacting clients and developing business leads
- Documenting all contacts with clients
- Submitted call reports on daily basis
- Forwarding relevant confirmation to clients on any business secured
- Suggesting innovative ways to increase sales and enhance clients' experience
CHURCH SCHOOL BOARD CHAIRMAN
RUARAKA PRESBYTERIAN SCHOOL
01.2009 - 12.2015
- Supervising Program and Donor Funded Projects and giving reports to L.C.C chairman
- Chairing the board meeting on monthly basis, facilitating the meetings and up-dating the team in case any emergencies within the month
- Training other group leaders and partner organizations, other stakeholders about our take in the reporting and evaluation of budget and implementation
- Partnership Engagements & Networking in USA
- Develop strong relationships with prospective new partners
- School Brand Development Initiatives, like sports
MARKETING EXECUTIVE
TEXT BOOK CENTRE LTD
10.2007 - 07.2013
- Maintaining close contact with existing clients and develop business leads to increase sales
- Called local agents, companies, organizations and airlines
- Contacted clients and developing business leads
- Documented all contacts with clients
- Submitted call reports on daily basis
- Developing new business from local agents, companies, organizations and airlines
- Organize and conduct sales Exhibitions in major malls like Sarit center and road shows
- Establishing parameters quotes and negotiate prices with customers for transient and group
Education
Bachelor of Science - Hospitality Management
KENYA METHODIST UNIVERSITY
12.2024
Diploma - Business Management
KENYA INSTITUTE OF MANAGEMENT
12.2024
Theological Education - Introduction to Old and New Testament
PRESBYTERIAN COLLEGE
08.2007
Driving - B.C.E LEVEL
Automobile Association of Kenya (AA of Kenya)
05.2006
Diploma - Sales and Marketing Management
KENYA COLLEGE OF COMMERCE and HOSPITALITY
12.2005
KCSE Certificate -
GITHUNGUSHU HIGH SCHOOL
Skills
- Business growth and retention
- [Type] sales techniques
- Upselling and consultative selling
- Skilled multi-tasker
- Competitor analysis
- [Product or service] expertise
Careerachievementsawardsandtrainings
- 03/01/24, Refresher Tourism sales and Marketing, Utalii College
- 10/01/13, Training on Salesmanship and Sales Management
- 07/01/11, Training on Product Knowledge
- 05/16/09, Training on Customer Service/ Selling Skills
Extracurriculummerits
- Certificate of Best actor in drama festivals.
- Certificate of 4 K Club Memberships.
Emailaddresses
- Sam.kimani15@gmail.com
- S.kimani15@yahoo.com
Cellphonenumbers
- 0720 855 242
- 0780 855 242
References
- MR JAMES NJENGA, HUMAN RESOURCE MANAGER, WARIDI PARADISE HOTEL AND SUITE, 0720241292
- MR. SULEIMAN GAKURIA, SALES MANAGER, TEXTBOOK CENTRE LIMITED, 0722 523170
- MR SWALE GAKURIA, ACTING GM/FINANCE CONTROLLER, QARIBU INN, 0725500594
- MR. JOHN KENNEDY KEMOLI, DIRECTOR, GREAT GETAWAY HOLIDAYS LIMITED, 0733133144
Hobbies and Interests
- Reading Newspaper, Magazines and Journals.
- Watching Movies.
- Socializing and Finding Business Ideas.
Otherresponsibilities
CHURCH SCHOOL BOARD CHAIRMAN, RUARAKA PRESBYTERIAN SCHOOL, 2009-2015, Supervising Program and Donor Funded Projects., Chairing the board meeting on monthly basis., Training other group leaders and partner organizations.
Attributes
- Am fully reliable, Flexible and open to change and new information.
- Hardworking, dynamic and a keen learner.
- A team player, self-motivated and result oriented.
- Excellent interpersonal and communication skills.
- Responsible and honest.
Timeline
SALES ACCOUNT MANAGER and DUTY MANAGER
WARIDI PARADISE AND SUITES HOTEL
04.2019 - Current
SALES&MARKETING MANAGER
WIDA HOTELS
07.2018 - 03.2019
SALES ACCOUNT MANAGER
QARIBU INN
04.2017 - 06.2018
CHURCH SCHOOL BOARD CHAIRMAN
RUARAKA PRESBYTERIAN SCHOOL
01.2009 - 12.2015
MARKETING EXECUTIVE
TEXT BOOK CENTRE LTD
10.2007 - 07.2013
Bachelor of Science - Hospitality Management
KENYA METHODIST UNIVERSITY
Diploma - Business Management
KENYA INSTITUTE OF MANAGEMENT
Theological Education - Introduction to Old and New Testament
PRESBYTERIAN COLLEGE
Driving - B.C.E LEVEL
Automobile Association of Kenya (AA of Kenya)
Diploma - Sales and Marketing Management
KENYA COLLEGE OF COMMERCE and HOSPITALITY
KCSE Certificate -
GITHUNGUSHU HIGH SCHOOL
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