SAMUEL NJERU
COMMUNICATION SPECIALIST / PROJECT MANAGER
Nairobi,30
Summary
- Diligent Communications Manager with 10+ years progressive career across both internal and external communications. Offering excellent management and organizational skills to coordinate multiple, concurrent projects. Articulate writer with talent for creating engaging content.
- Strategic in approaching communications planning and execution as successful communication specialist. Controls narrative with proactive plans and exceptional writing abilities. Expert in media relations and crisis communications.
- Knowledgeable Communications Coordinator skilled at facilitating business operations by building successful internal and external communications plans. Proven skills in managing intranets, writing memoranda and cultivating positive media relations. Supports branding with focused and engaging copy.
- Professional communication specialist with 10+ years of experience in devising successful media strategies and orchestrating special events. Meticulous in managing and carrying out special events by arranging for media presence, composing written documents, booking photographers, reserving event venues and preparing eye-catching graphics. Highly adept in authoring speeches, press releases and marketing materials.
Overview
1
1
Certificate
7
7
years of post-secondary education
10
10
years of professional experience
Work History
Communications Coordinator
UNIVERSITY OF NAIROBI
NAIROBI
07.2017 - Current
- Read, communicated, recalled and analyzed students information and guidelines.
- Diagnosed and document customer complaints by utilizing provided tools and asking diagnostic questions.
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
- Reinforced organizational vision and mission with innovative and fresh communication style.
- Crafted company communications plans to reinforce branding and imaging strategies.
Communication Trainer
KUSSCO Kenya limited
Nairobi, Kenya
02.2015 - 06.2017
- Developed new training programs such as online modules, interactive software, language labs and online programs and provided ongoing training to staff.
- Trained and mentored 78 new personnel hired to fulfill various roles.
- Used powerpoint 2016 to design training for 340 employees and increase company retention and productivity rates 65%.
- Assisted companies in designing training budgets, saving over $ 250,000 dollars for 3 companies annually.
Communications Specialist
Smep Microfinance Bank
EMBU
03.2013 - 10.2014
- Supported $60,000 dollars revenue increases by elevating corporate awareness and business traffic.
- Handled inbound contacts and provided customer service according to departmental policies and procedures.
- Maintained corporate website and microsites using WordPress content management system and associated plugins.
- Used Adobe Suite for creation of content, photo manipulation and publication design.
Communications Consultant
Actionaid Kenya
EMBU
01.2011 - 06.2013
- Monitored effectiveness of various campaigns and communication strategies.
- Acted as liaison between media and company during press releases and interviews.
- Enhanced media statements and presentations before sending to general public or media organizations.
- Reviewed technical specifications from clients and vendors to confirm adequacy, accuracy and functionality.
Education
Master of Arts - Communication Studies - PUBLIC RELATIONS OPTION
UNIVERSITY OF NAIROBI
NAIROBI 09.2016 - 09.2019
Bachelor of Arts - PROJECT PLANNING & MANAGEMENT
UNIVERSITY OF NAIROBI
NAIROBI 01.2011 - 06.2015
Skills
Speechwriting and messaging
undefinedCertification
MPRSK certificate
Timeline
Communications Coordinator
UNIVERSITY OF NAIROBI
07.2017 - Current
Master of Arts - Communication Studies - PUBLIC RELATIONS OPTION
UNIVERSITY OF NAIROBI
09.2016 - 09.2019
Communication Trainer
KUSSCO Kenya limited
02.2015 - 06.2017
Communications Specialist
Smep Microfinance Bank
03.2013 - 10.2014
Communications Consultant
Actionaid Kenya
01.2011 - 06.2013
Bachelor of Arts - PROJECT PLANNING & MANAGEMENT
UNIVERSITY OF NAIROBI
01.2011 - 06.2015
Similar Profiles
MOSES GACHIGI MACHARIAMOSES GACHIGI MACHARIA
Interventional Radiology Fellow at University of NairobiInterventional Radiology Fellow at University of Nairobi
BRAMWEL PETER INGOSIBRAMWEL PETER INGOSI
ICT Security Technician at University of NairobiICT Security Technician at University of Nairobi
Harriet Tunu BarakaHarriet Tunu Baraka
Research Project Coordinator at University of NairobiResearch Project Coordinator at University of Nairobi