Samuel Munyoki Mwandikwa
Mombasa
Summary
Results-oriented HR professional with extensive experience in driving employee engagement and retention through innovative recruitment and performance appraisal strategies. Proven track record of aligning HR initiatives with organizational goals, enhancing productivity, and fostering a compliant and harmonious workplace.
Overview
12
12
years of professional experience
Work History
Regional Senior HR Officer
Mini Bakeries Mombasa Limited
Mombasa
05.2025 - Current
- Implement HR policies and procedures across all branches within the region.
- Support management in achieving operational and business objectives through effective people management.
- Provide HR advice to branch managers and departmental heads.
- Monitored workforce trends and recommended targeted interventions to enhance productivity and boost employee retention.
- Coordinate manpower planning and staff requisitions for bakery, sales, transport, stores, and administration departments.
- Manage recruitment, interviewing, selection, onboarding, and confirmation of employees.
- Maintain a talent pipeline for critical positions.
- Handle employee grievances, disciplinary cases, investigations, and hearings.
- Ensure disciplinary processes comply with company policy, the Employment Act, and any applicable CBA.
- Advise managers on employee conduct, absenteeism, performance issues, and workplace disputes.
- Promote harmonious industrial relations and employee engagement.
- Ensure statutory deductions and employee records are accurate.
- Maintain accurate employee records and HR reports.
- Coordinate probation reviews, confirmations, and annual performance appraisals.
- Support managers in setting targets and evaluating employee performance.
- Identify poor performance cases and recommend corrective actions.
- Conduct training needs assessments.
- Organise staff development programmes for supervisors, foremen, sales teams, and branch managers.
- Coordinate compliance training, leadership development, safety training, and workplace conduct programmes.
- Monitor training effectiveness and maintain training records.
- Ensure compliance with Employment Act, 2007, Occupational Safety and Health requirements, NSSF, SHIF, Housing Levy and PAYE regulations, Company HR policies and CBAs.
- Keep management informed of labour law changes affecting operations.
- Liaised with trade union representatives to address employee concerns.
- Handle collective bargaining issues and interpretation of CBA provisions.
- Attend conciliation meetings and labour office engagements when required.
- Prepared and analysed comprehensive HR reports, including headcount, labour turnover, absenteeism, recruitment, training, and disciplinary statistics.
- Submit monthly and quarterly HR reports to management.
- Conducted regular branch visits and HR audits to ensure compliance with HR procedures and identify areas for improvement.
- Ensure HR procedures are consistently implemented across all bakery locations.
- Monitor compliance with attendance, leave, recruitment, payroll, and disciplinary procedures.
- Coach branch managers on HR best practices.
- Implemented employee welfare initiatives to enhance workplace morale.
- Facilitated employee recognition programmes to acknowledge outstanding contributions.
- Address workplace concerns that affect morale, productivity, and retention.
- Foster a positive and compliant workplace culture.
- Support implementation of occupational health and safety requirements within bakery operations.
- Participate in workplace accident investigations.
- Ensure employees receive necessary safety training and PPE compliance monitoring.
Senior HR Officer
Avenue Healthcare
Nairobi
05.2023 - 04.2025
- Design and execution of annual Hospital HR action plans and human resource-related budgets in line with the human resource strategy and direction.
- Execute the entire Hospital recruitment and onboarding process and activities, e.g. approvals, advertisement, shortlisting, interviewing, negotiation, contract management and induction.
- Monitored achievement of action plans against human resource milestones and key performance indicators, enhancing employee satisfaction, productivity, and retention.
- Build strategic partnership and collaboration with line functions to create ground for acceptance and adoption of HR strategies by all departments.
- Review departmental staffing requirements in liaison with departmental line management.
- Achieved 100% accuracy and timeliness in data and information across all HR systems, files, and reports.
- Giving advice and guidance on interpretation and application of HR Policies and Procedures to employees in the Hospital.
- Ensure all Disciplinary issues and concerns are handled fairly, consistently, transparently, in a timely fashion, and in line with Avenue values, policies and appropriate employment law.
- Identify skills and competencies gaps for staff and implement capacity building programmes.
- Developed and evaluated functional staff through training, coaching, and motivation, driving performance to the highest levels.
- Implement employee training development initiatives and career development activities in liaison with the Avenue Group guidelines.
- Contribute towards development and review job descriptions and update job grades in liaison with Group HR policies.
- Assisted ESG Officer in ensuring safe working conditions and monitored health and safety compliance with applicable legislation and international best practices.
- Ensure adequate knowledge of and compliance to all Avenue Healthcare policies, procedures, and systems, especially policies pertaining to people management.
- Ensure that Avenue Healthcare corporate governance policies are adhered to, including preventing, detecting, and reporting any fraud or criminal activities, and Implementing audit recommendations.
- Oversaw employee benefits administration, ensuring compliance with policies and effective communication to staff.
Human Resource & Administration Manager
Telecentro Communications Limited
Nairobi
03.2021 - 04.2023
- Implement HR strategy, HR policies, practices, and procedures, and ensure full compliance with legal and regulatory requirements.
- Provide guidance, direction and advice to management on human resource related matters.
- Manage employee induction and exit processes.
- Ensure that staff understand and implement Human Resource policies and procedures.
- Administer staff benefit schemes including Group Medical, Personal Accident Group Pension and Group Life Insurance schemes.
- Manage grievance handling and facilitate implementation of disciplinary procedures to maintain workplace standards.
- Developed and updated performance management tools and processes, partnered with management to enhance employee evaluations.
- Prepare an annual training needs analysis, obtain approval from the HR committee and partner with management to implement agreed training plan.
- Measure training needs effectiveness to assess impact on employee development and organizational goals.
- Coordinate and implement health and safety regulations as per the relevant legal and regulatory requirements.
- Prepare HR budget by analyzing past expenditures and forecasting future needs.
Human Resource & Administration Officer
Imax Africa Limited
Nairobi
01.2019 - 02.2021
- Conduct recruitment process including advertisement, short listing, interview and final intake of staff.
- Facilitated timely performance management processes for staff to enhance accountability and development.
- Identify training needs for staff and make recommendations for training.
- Managed employee benefit programs to ensure compliance and accessibility.
- Conducted exit interviews to gather insights on employee turnover and identify areas for organizational improvement.
- Processing of staff leave.
- Processing employees' contracts.
- Preparing budget for Human Resource & Administration Department and ensuring the department handles its activities as per the budget.
- Mediated agreements between employers and unions on labour issues to prevent escalation to the Ministry of Labour.
- Representing employers at the labour office in sorting their disputes.
- Training of employers on labour laws, Appraisals, disciplinary procedures, effective negotiation skills, and emerging issues in employment etc.
- Attended court hearings to represent the employer in legal matters.
- Support employers in conducting recruitment, conducting job evaluations, feedback surveys from their employees' e.t.c.
- Visit of employers in their working premises to ensure good industrial relations practice.
- Attending Executive staff meetings to represent staff issues.
HR & Accounts Consultant
Edu Kenya
Nairobi
01.2018 - 12.2018
- Participated in the recruitment and selection process by preparing job descriptions, creating job adverts, receiving application letters, shortlisting candidates, and calling for interviews for national staff.
- Enforcing Edu Kenya policy guidelines and criteria in personnel recruitment, interview, and selection and coordinating orientation for all new staff.
- Processing staff employment contracts and ensuring completion of employment documents of all employees.
- Maintenance of an efficient staff annual leave management system and a systematic database for all staff.
- Supported sector heads in conducting periodic staff appraisals and implementing recommendations.
- Identified training needs in consultation with sector heads and organized relevant training for staff following performance appraisals or aligned with their roles.
- Keeping the Edu Kenya personnel policy procedures manual up to date with labour laws and regulations.
- Ensure good industrial relations practice within the Organization.
- Ensuring that the Human Resource Manual is strictly followed, and that all staff are trained on the code of conduct for humanitarian organization, the Secretary General's Bulletin, the Child Protection Policy and Prevention of Sexual Exploitation and Abuse to the beneficiaries and at the workplace.
- Development and maintenance of an efficient filling system and procedures for all personnel records.
- Recorded financial transactions in QuickBooks to maintain accurate accounting records.
- Generated and presented monthly reports on staff records, including contract expiry dates, appraisal dates, rest and recuperation dates (R&R), and leave and sick days.
HR&Accounts Assistant
West Breeze Hotel
Nairobi
04.2015 - 12.2017
- Coordinated recruitment process, managing advertisement, shortlisting, interviewing, and final selection of candidates.
- Assisting in recruitment and selection process for the hotel.
- Processed employee contracts efficiently.
- Maintained secure custody of staff personal files.
- Managed and processed staff leave requests.
- Plan for a proper induction process for new staff.
- Support staff on performance management by ensuring it is done on time.
- Identify training needs for staff and make recommendations for training.
- Handle exit interviews for outgoing staff to know reasons and areas of improvement.
- Assisted in preparing the budget for the Human Resource & Administration Department.
- Support staff to understand and follow the policies to the letter.
- Chaired negotiations for Collective Bargaining Agreements. and advising parties to align their negotiations to the labour laws.
- Representing employers at the labour office in sorting their disputes.
- Consultancy on labour related issues eg. Dismissal, leave, grievance handling e.t.c. on e-mail, through phone calls and face to face meetings.
- Facilitated agreements between employers and unions on labour issues to prevent escalation to the Ministry of Labour.
- Assisted in processing all statutory payments such as NSSF, NHIF, and PAYE.
Education
Certified Human Resource Proffessional (CHRPK-K) -
HRMPEB
Nairobi11-2025
Bachelor of science - Human Resource management
Jomo Kenyata University of Agriculture & Technology
Nairobi06-2016
Master of Science - Strategic Management
Jomo Kenyatta University of Agriculture & Technolo
Mombasa09-2026
Skills
- Recruitment processes
- Performance appraisal
- Succession planning
- Employee engagement
- Workforce optimization
- Compensation strategy
- HR regulations
- Diversity initiatives
- Workforce analytics
- Change implementation
- Policy writing
- Strategy development
Languages
- English, Advanced
- Swahili, Advanced
Professional Memberships
- SHRM, Member, Nairobi, 05/01/26
- IHRM, Member, Nairobi, 01/01/19
Accomplishments
- HRTech award (IHRM)-2024
Timeline
Regional Senior HR Officer
Mini Bakeries Mombasa Limited
05.2025 - Current
Senior HR Officer
Avenue Healthcare
05.2023 - 04.2025
Human Resource & Administration Manager
Telecentro Communications Limited
03.2021 - 04.2023
Human Resource & Administration Officer
Imax Africa Limited
01.2019 - 02.2021
HR & Accounts Consultant
Edu Kenya
01.2018 - 12.2018
HR&Accounts Assistant
West Breeze Hotel
04.2015 - 12.2017
Certified Human Resource Proffessional (CHRPK-K) -
HRMPEB
Bachelor of science - Human Resource management
Jomo Kenyata University of Agriculture & Technology
Master of Science - Strategic Management
Jomo Kenyatta University of Agriculture & Technolo