Summary
Overview
Work History
Education
Skills
Cell Numbers
Personal Information
References
Hobbies and Interests
Languages
Year Of Birth
Timeline
Generic

Samuel Muinde Solomon

Mombasa

Summary

Innovative Computer and Information Systems Manager with proven experience in leading IT departments, managing complex projects from conception to implementation. Skilled in optimizing team dynamics, integrating new technologies, and developing strategies that significantly improve productivity. Demonstrated ability to enhance system operations and streamline workflow processes across various platforms, ensuring operational excellence and robust IT infrastructure support.

Overview

18
18
years of professional experience

Work History

I.T ADMINISTRATOR

LPC GLOBAL LOGISTICS CENTRE LTD
Mombasa
02.2022 - 04.2024
  • Orchestrated setup of ICT infrastructure for seamless CFS operations kickoff.
  • Managed IT infrastructure and ensured system reliability for global logistics operations.
  • Administered user accounts and maintained security protocols for sensitive data.
  • Monitored network performance and implemented improvements for efficiency.
  • Coordinated software updates and scheduled maintenance for all IT systems.
  • Collaborated with external vendors to optimize IT service delivery processes.
  • Developed documentation for IT procedures and best practices across the organization.
  • Installed, configured, and maintained hardware such as servers, computers, and printers.
  • Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
  • Troubleshot network connectivity problems between remote sites and headquarters.
  • Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
  • Directed daily assignments and process workflows.
  • Developed policies and procedures related to computer security measures.
  • Responded promptly to incidents reported by users via phone or email tickets.
  • Configured VPN tunnels between remote sites for secure communication over public networks.
  • Performed regular backups of critical systems using backup software tools.
  • Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
  • Designed service call policies, specifying proficiencies for employees and escalation points when support ticket resolution required supervisor expertise.
  • Coordinated with department heads to understand IT needs and provide appropriate solutions.
  • Managed IT asset inventory, ensuring accurate tracking and compliance.
  • Documented IT procedures and system configurations, improving operational efficiency.
  • Developed and enforced IT policies and procedures, aligning with industry best practices.
  • Administered email systems, ensuring efficient and secure communication.
  • Managed and maintained user accounts, ensuring secure access and data integrity.
  • Trained staff on new technologies and systems, enhancing team skills and productivity.
  • Liaised with vendors to negotiate and procure IT equipment and software, ensuring cost-effectiveness.
  • Managed virtual environments using technologies like VMware and Hyper-V, optimizing resources.

I.T CONSULTANT & SUPPORT - Contract

DAVKIT ENTERPRISES LIMITED
MSA
09.2016 - 04.2024
  • Analyzed client needs to recommend effective IT solutions.
  • Developed and implemented IT strategies to enhance operational efficiency.
  • Managed vendor relationships to procure necessary IT resources and services.
  • Documented processes related to IT services provided by the company.
  • Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
  • Conducted regular maintenance checks on servers, networks, storage devices.
  • Resolved technical problems reported by customers via phone calls or emails quickly and accurately.
  • Managed backup, user account and helpdesk systems.
  • Recruited, trained and supervised IT department staff.
  • Controlled operational IT budget and expenditures within department parameters.

I.T CONSULTANT

LPC GLOBAL LOGISTICS CENTRE LTD
Mombasa
05.2024 - Current
  • Analyzed client IT needs to recommend effective technology solutions.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Provided technical support for logistics software and systems integration.
  • Installed and configured computer hardware operating systems and applications according to customer requirements.
  • Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
  • Conducted regular maintenance checks on servers, networks, storage devices.
  • Maintained an up-to-date inventory of hardware and software assets owned by the company.
  • Ensured compliance with security policies including firewalls, anti-virus programs.
  • Assigned and reviewed work of IT project managers, systems analysts and developers.
  • Maintained knowledge of advances in information technology systems and applications.
  • Analyzed workflows and established priorities for daily operations.
  • Procured IT resources for strategic and operational computing requirements.
  • Recruited, trained and supervised IT department staff.
  • Managed backup, user account and helpdesk systems.
  • Assessed data processing proposals and requirements to determine project feasibility.
  • Controlled operational IT budget and expenditures within department parameters.
  • Developed project metrics to follow system build-out progress.
  • Developed data security and disaster recovery procedures.

I.T CONSULTANT & SUPPORT - Freelance Contract

RONASH LIMITED
Mombasa
05.2022 - Current
  • Developed IT strategies to enhance system performance and support business objectives.
  • Collaborated with cross-functional teams to implement technology solutions effectively.
  • Facilitated training sessions for staff on new software tools and systems integration.
  • Analyzed client needs to customize IT solutions aligned with organizational goals.
  • Managed project timelines and deliverables to ensure successful implementation of IT initiatives.
  • Installed and configured computer hardware operating systems and applications according to customer requirements.
  • Created custom applications utilizing various programming languages such as Java, HTML, CSS, JavaScript.
  • Conducted regular maintenance checks on servers, networks, storage devices.
  • Resolved technical problems reported by customers via phone calls or emails quickly and accurately.
  • Maintained an up-to-date inventory of hardware and software assets owned by the company.
  • Provided consultation on how best to utilize available resources in order to maximize productivity.
  • Coordinated system installations, testing, and code corrections.
  • Collaborated with stakeholders from different departments to identify areas where IT solutions can be used for process improvements.

I.T CONSULTANT & SUPPORT - Contract

EDEN TRANSPORT & LOGISTICS LTD
MSA
09.2016 - 03.2024

NETWORK ENGINEER - Contractor

JOCHAM HOSPITAL LTD
MSA
09.2014 - 12.2023

I.T CONSULTANT & SUPPORT - Contract

COOTOW & ASSOCIATES ADVOCATES
MSA/NRB
03.2021 - 04.2022
  • Analyzed client needs to recommend effective IT solutions.
  • Conducted system audits to ensure compliance with industry standards.
  • Researched emerging technologies to advise clients on potential improvements.
  • Assisted clients in developing and implementing IT strategies to improve business operations.

I.T SYSTEMS ADMINISTRATOR

REGIONAL LOGISTICS CENTRE LTD
MSA/NRB & UGANDA
02.2017 - 04.2021
  • Setup of all ICT Infrastructure for CFS Operations Kickoff in all branch offices.

GROUP ICT SYSTEMS ADMINISTRATOR

HABO GROUP OF COMPANIES
MSA/NRB
09.2010 - 11.2016

I.T CONSULTANT & SUPPORT - Freelance

MOMBASA AIRPORT TAXI SACCO
MSA
09.2013 - 12.2015

IT ADMINISTRATOR

AWANAD ENTERPRISES LIMITED
09.2010 - 11.2014
  • Fresh Setup of all ICT Infrastructure for CFS Operations streamlining.

I.T TECHNICIAN - Internship

CURCUIT BUSINESS SYSTEMS
NRB
02.2010 - 04.2010

I.T TECHNICIAN - Internship

Kenyatta University
Mombasa
01.2008 - 03.2008

Education

Master of Science - Master's in Business Information Technology

JOMO KENYATTA UNIVERSITY OF AGRI' & TECHNOLOGY
MOMBASA
01-2027

Certified Information Systems Auditor (CISA) - Certified Information Systems Auditor (CISA)

ISACA
Nairobi
06-2026

CCNA - CISCO Certifications - CCNA

INSTITUTE OF ADVANCED TECHNOLOGY (I.A.T)
01-2026

Php, Vue, React, Microsoft 365 - Php, Vue, React, Microsoft 365

LINKEDIN ONLINE STUDY
12.2019

Certification of successful completion in ISO 9001: 2008 STD - Training As Internal Auditor

SGS-KENYA
Mombasa
11.2013

Driving License - Class: BCE

UNIK DRIVING SCHOOL
Mombasa
11.2010

Bachelor's Degree in Information Technology - Bachelor of Science

JOMO KENYATTA UNIVERSITY OF AGRI' & TECHNOLOGY
Nairobi
12.2009

Diploma in Business Administration -

FAM COMMUNITY COLLEGE
Mombasa
03.2007

Kenya Certificate of Secondary Education - HIGH SCHOOL CERTIFICATE

ST. CHARLES LWANGA HIGH SCHOOL
KITUI
01.2002

Some College (No Degree) - Training as Internal Auditor

INTEX BUSINESS SYSTEMS
MOMBASA

Skills

  • Linux and Unix administration
  • Windows server management
  • Network security and configuration
  • Cloud services (AWS, Azure, GCP)
  • Virtualization technologies (VMware, Hyper-V)
  • Containerization (Docker, Kubernetes)
  • Automation and scripting (Bash, PowerShell, Python)
  • Database management (SQL, NoSQL)
  • System monitoring and performance tuning
  • Disaster recovery solutions
  • Effective communication
  • Problem-solving skills
  • Adaptability and flexibility
  • Time management strategies
  • Team collaboration
  • Customer service orientation
  • Stress management techniques
  • Attention to detail
  • Continuous learning
  • Leadership and mentoring

Cell Numbers

  • +254 720 320 290
  • +254 738 639 060

Personal Information

  • Gender: Male
  • Nationality: Kenyan
  • Marital Status: Married

References

  • MR. BONIFACE WAKESI, FORMER FINANCE & ADMIN MANAGER, REGIONAL LOGISTICS CENTRE LTD, Mombasa, Kenya, +254 722 417 005, bemwakesi@gmail.com, English, Swahili
  • MR. ALEX OMANI, FORMER GROUP HUMAN RESOURCES MANAGER, HABO GROUP OF COMPANIES, Mombasa, Nairobi, Kenya, +254 720 152 605, alexomani920@gmail.com, English, Swahili
  • MR. MOSES OMOLLO, GENERAL MANAGER, REGIONAL LOGISTICS CENTRE LTD, Mombasa, Kenya, +254 722 410 408, moses.omollo@rlc.co.ke, English, Swahili
  • MS. LYDIA TEKREMARIAM, MANAGER, EDEN TRANSPORT & LOGISTICS, Mombasa, Kenya, +254 712 228 338, lydia@edentransport.co.ke, English

Hobbies and Interests

  • Follow up on new & evolving tech stuff
  • Traveling
  • Browsing & Research on trending Technologies and any IT related topics
  • Socializing
  • Cyber Security Trends

Languages

  • English
  • Swahili

Year Of Birth

10/06/86

Timeline

I.T CONSULTANT

LPC GLOBAL LOGISTICS CENTRE LTD
05.2024 - Current

I.T CONSULTANT & SUPPORT - Freelance Contract

RONASH LIMITED
05.2022 - Current

I.T ADMINISTRATOR

LPC GLOBAL LOGISTICS CENTRE LTD
02.2022 - 04.2024

I.T CONSULTANT & SUPPORT - Contract

COOTOW & ASSOCIATES ADVOCATES
03.2021 - 04.2022

I.T SYSTEMS ADMINISTRATOR

REGIONAL LOGISTICS CENTRE LTD
02.2017 - 04.2021

I.T CONSULTANT & SUPPORT - Contract

DAVKIT ENTERPRISES LIMITED
09.2016 - 04.2024

I.T CONSULTANT & SUPPORT - Contract

EDEN TRANSPORT & LOGISTICS LTD
09.2016 - 03.2024

NETWORK ENGINEER - Contractor

JOCHAM HOSPITAL LTD
09.2014 - 12.2023

I.T CONSULTANT & SUPPORT - Freelance

MOMBASA AIRPORT TAXI SACCO
09.2013 - 12.2015

GROUP ICT SYSTEMS ADMINISTRATOR

HABO GROUP OF COMPANIES
09.2010 - 11.2016

IT ADMINISTRATOR

AWANAD ENTERPRISES LIMITED
09.2010 - 11.2014

I.T TECHNICIAN - Internship

CURCUIT BUSINESS SYSTEMS
02.2010 - 04.2010

I.T TECHNICIAN - Internship

Kenyatta University
01.2008 - 03.2008

Master of Science - Master's in Business Information Technology

JOMO KENYATTA UNIVERSITY OF AGRI' & TECHNOLOGY

Certified Information Systems Auditor (CISA) - Certified Information Systems Auditor (CISA)

ISACA

CCNA - CISCO Certifications - CCNA

INSTITUTE OF ADVANCED TECHNOLOGY (I.A.T)

Php, Vue, React, Microsoft 365 - Php, Vue, React, Microsoft 365

LINKEDIN ONLINE STUDY

Certification of successful completion in ISO 9001: 2008 STD - Training As Internal Auditor

SGS-KENYA

Driving License - Class: BCE

UNIK DRIVING SCHOOL

Bachelor's Degree in Information Technology - Bachelor of Science

JOMO KENYATTA UNIVERSITY OF AGRI' & TECHNOLOGY

Diploma in Business Administration -

FAM COMMUNITY COLLEGE

Kenya Certificate of Secondary Education - HIGH SCHOOL CERTIFICATE

ST. CHARLES LWANGA HIGH SCHOOL

Some College (No Degree) - Training as Internal Auditor

INTEX BUSINESS SYSTEMS
Samuel Muinde Solomon