Being a long haul truck driver
samuel mburu
Driver
Nairobi,Kenya
Summary
Highly dependable Uber Driver with a track record of prioritizing passenger safety and achieving high customer satisfaction ratings. Demonstrates strong communication and problem-solving skills, adept at handling emergencies and conflicts with professionalism.
Overview
8
8
years of professional experience
1
1
Certificate
1
1
Diploma in Tourism and Hospitality Management
Work History
Uber Driver
Self Employed Services
Nairobi, Kenya
03.2016 - Current
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Responded to passenger concerns and complaints politely and professionally.
- Monitored traffic patterns and adjusted routes to minimize travel time.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Processed payments for rides and provided accurate change when necessary.
- Resolved conflicts professionally, addressing any passenger concerns or issues calmly and effectively.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Education
Diploma - Tourism And Hospitality Management
05.2015
Skills
Vehicle inspections
Accomplishments
During my time as an Uber driver, I was able to move over 21,000 clients while maintaining an overall 5* (star) rating.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Valid driving licence
Interests
Timeline
Uber Driver - Self Employed Services
03.2016 - Current
Kenya Wildlife Service Training Institute - Diploma, Tourism And Hospitality Management
Similar Profiles
Bushra KhokharBushra Khokhar
House Maker at Self Employed ServicesHouse Maker at Self Employed Services
Katerine LuligoKaterine Luligo
Licensed Nail Technician at Self Employed ServicesLicensed Nail Technician at Self Employed Services
Jahan Kasim AlstonJahan Kasim Alston
Manager, Projects General Contractor at Self Employed ServicesManager, Projects General Contractor at Self Employed Services