Samuel Chirchir
Travel And Tours Consultant
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Director, Marketing
Celebrity Xpeditions Africa Safaris
Kitale , Kenya
04.2022 - Current
- Wrote engaging and successful marketing, advertising, and website copy.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Tour Guide
Mara Ways Tours And Travel
Nairobi , Kenya
05.2016 - 07.2021
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Guided groups of up to Number people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
Tour Guide/Driver
African Touch Safaris
Eldoret , Kenya
10.2009 - 07.2012
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Drove tourists to game parks and National game reserves across Africa
Travel Agent
Venture Africa Safaris And Travel Ltd
Nairobi , Kenya
04.2005 - 09.2009
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Booking and reservations using Galileo reservations system
Education
Certificate - Travel Tourism And Hospitality
01.2008 - 07.2008
- Professional development completed in Subject
Skills
Story pitching
undefinedTimeline
Director, Marketing - Celebrity Xpeditions Africa Safaris
04.2022 - Current
Tour Guide - Mara Ways Tours And Travel
05.2016 - 07.2021
Tour Guide/Driver - African Touch Safaris
10.2009 - 07.2012
Alphax College - Certificate , Travel Tourism And Hospitality
01.2008 - 07.2008
Travel Agent - Venture Africa Safaris And Travel Ltd
04.2005 - 09.2009
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