Installation of Windows and office
SAMSON OSIKA
ICT
NAIROBI
Summary
A highly motivated and disciplined IT/Networking Technician with a proven track record in system installation, maintenance, and troubleshooting. I am passionate about leveraging technology to drive positive change and improve operational efficiency. Known for my reliability and commitment to delivering results, I excel in structured cabling, system updates, and client support. Methodical IT Administrator with 8 years maximizing human and technical resource contributions to optimize business operations. Proponent of integrating emerging technologies to heighten IT activity efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent work operations.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
IT Administrator and Consultant
Mhasibu Housing Co Ltd.
1 2018 - Current
- Installed and maintained Biometric Time Attendance and Access Control systems
- Implemented Property Management Systems and conducted client training on point-of-sale systems
- Provided client support, system troubleshooting, and scheduled system updates
- Advised the company on new trends and system updates
- Maintained Windows servers, voice telephones, and CCTV cameras
- Performed computer and laptop repair and maintenance
- Designed and implemented technical solutions and projects
- Installed and supported QuickBooks and conducted data backups
- Collaborated with software vendors for system repairs and upgrades
- Developed mobile apps, web-based applications, and other technology solutions
- Analyzed user needs and coordinated the development of prototypes and software specifications
- Created training manuals and standard operating procedures for end-users.
Consultant
Indus Logistics Ltd
01.2020 - Current
- Scheduled and conducted employee training on hardware and software usage
- Managed computer updates and software upgrades
- Installed and programmed CCTV and biometric systems
- Maintained PABX systems and handsets
- Supported computer maintenance, server management, and staffing.
Consultant
Higher Education Loans Board (HELB)
01.2018 - Current
- Managed cable installations and structured cabling
- Conducted troubleshooting and data points repair.
Technician
Electrinet Solutions
01.2015 - 01.2017
- Performed structured cabling for GEM Suites apartments
- Conducted computer maintenance and hardware/software repairs.
Artisan
Osho Chemicals
01.2014 - 01.2016
- Managed structured cabling and computer maintenance.
Education
Certified Ethical Hacker v12 (CEH) -
Computer Learning Center
CCNA and CCNP Certifications - undefined
MYINFOTECH Training College
Diploma (Online) - undefined
MYINFOTECH
CCTV and Intercom Certifications (HIKVISION) - undefined
Networking Artisan - undefined
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Sagegi Mixed Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Ogwedhi Primary School
Skills
Operating systems installation and software optimization (Windows, Mac, Linux, Android)
Networking and structured network cabling
Computer repair, diagnostics, and upgrades (eg, RAM, storage)
CCTV installation and cloud programming
Team coordination and motivation
Telephone system installation and programming
Cable management and troubleshooting
Help Desk Management
IT Asset Management
Hardware troubleshooting
Remote Support
Network Administration
Software Installation
References
- Martin Odhiambo, ICT Administrator, HELB, 0720447183
- Ankit Shar, Director, Myinfotech, +919627044666
- Mr Reddy, Director, Indus Logistics, 0716512552
- Morris Njagi, C.E.O, Mhasibu Housing, 0726303043
- Kennedy Omondi, Director, Electrinet Solutions
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved backup problem which led to actively sync documents.
Software
Managing of Sage systems
Server Maintanace
Endpoint installation&Management
Firewall Management
Languages
English
Native language
Certification
CCIE - Cisco Certified Internetwork Expert
Interests
Reading Novels
Exploring
Research
Making New friends
Learning New Skills
Timeline
Certified [ Ethical Hacking, Computer Learning Center -
06-2024
Consultant
Indus Logistics Ltd
01.2020 - Current
Consultant
Higher Education Loans Board (HELB)
01.2018 - Current
Technician
Electrinet Solutions
01.2015 - 01.2017
Artisan
Osho Chemicals
01.2014 - 01.2016
IT Administrator and Consultant
Mhasibu Housing Co Ltd.
1 2018 - Current
Certified Ethical Hacker v12 (CEH) -
Computer Learning Center
CCNA and CCNP Certifications - undefined
MYINFOTECH Training College
Diploma (Online) - undefined
MYINFOTECH
CCTV and Intercom Certifications (HIKVISION) - undefined
Networking Artisan - undefined
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Sagegi Mixed Secondary School
Kenya Certificate of Primary Education (K.C.P.E) - undefined
Ogwedhi Primary School
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