SAMSON ONGARA
DIGITAL STRATEGIST & COMMUNICATION EXPERT
Nairobi,Nairobi Kenya
Summary
DIGITAL STRATEGIST & COMMUNICATION EXPERT
Strategic Manager with demonstrated success in fast-paced creative environment. Skilled in providing technical support. Innovative and efficient with industry-dynamics,
Overview
8
8
years of professional experience
1
1
Language
Work History
STUDIO MANAGER
PFM MEDIA LTD
Nairobi, Nairobi Kenya
01.2025 - 07.2025
- Facilitated communication between clients, staff and vendors for smooth project processes.
- Collaborated closely with clients throughout projects, ensuring their visions were accurately translated into finished products that exceeded expectations.
- Created policies and procedures for company and delivered company-wide training to employees.
- Enhanced client satisfaction with timely project completion and effective communication strategies.
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Implemented quality control measures to ensure consistent delivery of high-quality work across all projects.
- Improved employee retention rates by cultivating an inclusive workplace atmosphere that acknowledged individual contributions while promoting teamwork principles.
- Implemented marketing strategies to promote studio to potential clients.
- Developed and implemented strategies to increase studio visibility and reach more clients.
- Monitored project progress closely, addressing potential issues promptly to minimize delays or cost overruns.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
- Streamlined internal communication procedures, optimizing workflow efficiency and reducing instances of project-related miscommunications among staff members.
- Increased client satisfaction with personalized service and attention to detail in project execution.
- Negotiated contracts and agreements with freelancers and external vendors, ensuring favorable terms for studio.
- Streamlined studio operations by implementing efficient scheduling and project management systems.
- Maintained cutting-edge studio equipment, ensuring delivery of high-quality production outputs.
STATION MANAGER
IN CHRIST TELEVISION- KIAMBU
08.2021 - 11.2024
- Improved station efficiency by implementing new operational strategies and streamlining processes.
- Streamlined communications between departments to improve overall efficiency within the station environment.
- Optimized inventory control systems to minimize waste and maximize resources available for daily operations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Enhanced employee performance by providing ongoing training, coaching, and feedback.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
- Reduced operating costs through effective budgeting and expense management.
- Prepared comprehensive reports outlining work history documentation that provided valuable insights into operational performance metrics.
- Conceptualized complex and innovative marketing and branding solutions to help improve audience involvement, boosting viewership by 38%.
MANAGING DIRECTOR- BROADCAST
BCU MEDIA NETWORK l CA 625, Banning California
Banning, California
02.2019 - 06.2021
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Launched innovative products/services such as web radio & TV that captured new market share while maintaining competitiveness
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
ASSOCIATE CREATIVE DIRECTOR
KENYA TELEVISION NETWORK (KTN)
Nairobi, Nairobi Kenya
09.2017 - 01.2019
- Delivered visually engaging campaigns by leading brainstorming sessions and conceptualizing ideas.
- Implemented design best practices to maintain consistency across digital, print, and social media platforms.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality work within budget constraints.
- Refined creative processes for efficient workflow management, reducing production timelines while maintaining quality standards.
Education
Diploma of Higher Education - Communication & Media Studies
ZETECH UNIVERSITY
Nairobi Kenya12.2017
Diploma of Higher Education - Diploma in Graphic Design
GRAFFINS COLLEGE
Westland NairobiSkills
Communication
Creative writing
Project scheduling
Operations monitoring
Project management
Creative direction
Partnership development
Studio management
Studio design leadership
Marketing and promotion
Teamwork and collaboration
Computer skills
Problem-solving
Education
other,other
References
Dr. Victor Mwangi Phd
Founder, IN CHRIST TELEVISION
Email: pastorvictorkm21@gmail.com
Dr. Mariah Nesbit
President, BCU MEDIA
Email: rrcbn11@gmail.com
Languages
3,B1
References
Dr. Victor Mwangi Phd
Founder, IN CHRIST TELEVISION
Email: pastorvictorkm21@gmail.com
Dr. Mariah Nesbit
President, BCU MEDIA
Email: rrcbn11@gmail.com
Timeline
STUDIO MANAGER
PFM MEDIA LTD
01.2025 - 07.2025
STATION MANAGER
IN CHRIST TELEVISION- KIAMBU
08.2021 - 11.2024
MANAGING DIRECTOR- BROADCAST
BCU MEDIA NETWORK l CA 625, Banning California
02.2019 - 06.2021
ASSOCIATE CREATIVE DIRECTOR
KENYA TELEVISION NETWORK (KTN)
09.2017 - 01.2019
Diploma of Higher Education - Communication & Media Studies
ZETECH UNIVERSITY
Diploma of Higher Education - Diploma in Graphic Design
GRAFFINS COLLEGE