Sams Ombui

Dynamic professional with a proven track record at BELAY, excelling in customer service and calendar management. Adept at enhancing client experiences and driving project success through meticulous attention to detail and effective team collaboration. Skilled in Microsoft Office and CRM management, consistently delivering results that align with organizational goals.

Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.

• Supervised team of 10 staff members.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved successful planning through effectively helping with event booking via calendar .
• Resolved product issue through consumer testing.
• Documented and resolved customer complaints which led to increase in customer success.
• Collaborated with team of 10 in the development of viral social media accounts.

References will be provided upon request