Sammyy Nyamwamu
Nairobi
Summary
Highly motivated and experienced Sales and application Specialist in IVD Equipments not limited to, POCT, Haematology, Chemistry and immunoassay with a proven track record of comprehensive product training to end users and technical support to marketing and regional sales managers to ensure customer satisfaction and sales targets are met in the medical devices industry. Skilled in building and maintaining long-lasting relationships with customers and providing exceptional customer service. Committed to delivering innovative solutions that improve patient care and outcomes
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales and Application Specialist
Crown Healthcare-Kenya
01.2021 - Current
- Providing comprehensive product support training to end-users and support staff, improving product knowledge and customer satisfaction.
- Collaborating closely with Technical Support, Marketing and Regional Area Sales Managers to ensure customer satisfaction and meet sales targets.
- Providing technical expertise to customers, aiding in the appropriate selection of products to meet their specific needs.
- Delivering technical sales presentations to prospects and presented benefits and value of products.
- Providing technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Developing lasting client relationships through consistent follow-up and excellent customer service.
Laboratory Manager
Premiercare Diagnostics Narok
05.2017 - 12.2020
- Enhanced laboratory safety by conducting regular inspections and updating safety training materials as needed.
- Maintaining competence in laboratory information system that is crucial to quality operations of the laboratory and patient care
- Provide technical assistance for equipment including, calibration and routine servicing to ensure efficient operations and minimal test interpretions.
- Oversee the development and implementation of standards, methods and procedures for testing clinical samples, perform and monitor calibration and quality control (IQC).
- Maintaining laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Maintaining safe and clean working environment by complying with procedures, rules, and regulations.
- Maintaining equipment inventory and equipment service in the section.
- Review the performance of operations and CAPA in the section
Laboratory Technologist
Scanlab KItengela
03.2016 - 04.2017
- Reduced error rates in test results by maintaining equipment calibration and conducting rigorous quality control checks.
- Receive, process and analyze laboratory specimen as well as report and archive results
- Performing phlebotomy services
- Perform and monitor calibration and quality control (QC) to evaluate analytical errors and design QC experiments.
- Sterilization and preparation of microbiology culture media, isolation and identification of bacteria by performing biochemical tests.
- Reporting to manager.
- Develop standard operating procedures (SOPS) to be applied in sample reception, analysis, results documentation procedures and laboratory safety measures.
- Preparing histological specimen and pap smear staining for pathologist to report
Laboratory Technologist
Melchizedek Hospital
01.2015 - 03.2016
- Performing phlebotomy services.
- Performing internal quality control.
- Performing any other duty and responsibilities assigned by the laboratory in charge as deemed necessary.
- Adhering to professional standards,hospital policies and procedures.
- Serves a technical resource by participating in staff trainings.
- Maintaining patient confidence by keeping laboratory information confidential.
Education
Diploma - Medical Laboratory Technology
Technical University of Kenya
Nairobi12.2014
Ksce
Nyaura DEB Secondary School
Kisii12.2008
Skills
- Equipment Troubleshooting
- Sales team support
- CRM software proficiency
- Product Demonstration
- Organization skills
- Brand Awareness
- Sales Presentations
Certification
- Certified phlebotomist, NASCOP - [1month]
- Certified application specialist, Mindray - 2years
- Certified application specialist, Quidelortho
Timeline
Sales and Application Specialist
Crown Healthcare-Kenya
01.2021 - Current
Laboratory Manager
Premiercare Diagnostics Narok
05.2017 - 12.2020
Laboratory Technologist
Scanlab KItengela
03.2016 - 04.2017
Laboratory Technologist
Melchizedek Hospital
01.2015 - 03.2016
Diploma - Medical Laboratory Technology
Technical University of Kenya
Ksce
Nyaura DEB Secondary School
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