SAMMY MUTWIRI NYAMU

• Assisting in developing and maintaining an accurate and up-to-date database of existing and potential enterprises trained or to be trained in the export business.
• Assisting in conducting county baseline surveys to identify MSMEs with products that have good potential for development into export products.
• Participate in recruiting and profiling potential MSMEs to be trained in the export business.
• Participating in the implementation of exporters' training programs to enhance MSMEs' exporting skills.
• Participation in the mentorship programs for MSME exporters by successful exporters through exchange visits to learn best practices.
• Continuously assist in generating and maintaining MSMEs' product development database.
• Assisting in generating periodical reports on activities undertaken and those in progress, in line with the reporting requirements within the organization.
• Participate in researching and reporting on proper product packaging and labeling solutions for the MSMEs' exportable products, and identifying capacity gaps among MSMEs.
• Assist and participate in test marketing activities, product launch campaigns, and the development of product promotional material, such as product catalogues, brochures, etc.

• Assisting in developing and maintaining an accurate and up to date database of existing and potential enterprises trained or to be trained in the export business.
• Assisting in conducting County baseline surveys to identify MSMEs with products that have good potential for development into export products.
• Participate in recruiting and profiling potential MSMEs to be trained in export business.
• Participating in the implementation of exporters' training programs to enhance MSMEs' exporting skills.
• Participation in the mentorship programs for MSME exporters by successful exporters through exchange visits to learn best practices.
• Continuously assist in generating and maintaining MSMEs' product development database.
• Assisting in generating periodical reports on activities undertaken and those in progress, in line with the reporting requirements within the organization.
• Participate in researching and reporting on proper product packaging and labeling solutions for the MSMEs' exportable products, and identifying capacity gaps among MSMEs.
• Assist and participate in test marketing activities, product launch campaigns, and the development of product promotional material, such as product catalogues, brochures, etc.

• Providing business counselling services to the business community.
• Data mining for relevant information databases.
• Assisting in the dissemination of accurate, up-to-date, and relevant trade information for the business community.
• Assisting in the development of appropriate trade information products and services in the Agency.
• Undertake market development activities, and support enterprises in the global markets.
• Development of the Kenya Export Market Development Programme.
• Profiling of enterprises and enterprise export capacity development.
• Profiling and capacity building, test marketing, and linkage of enterprises.
• Creating awareness of standards development in Kenya and the region for exporters in collaboration with regulators and standardization bodies such as the Kenya Bureau of Standards, HCD, and KEPHIS.

• Providing business counseling services to the business community.
• Data mining for relevant information databases.
• Assisting in the dissemination of accurate, up-to-date, and relevant trade information for the business community.
• Assisting in the development of appropriate trade information products and services in the Council.
• Maintaining quality standards in customer service delivery.
• Assisting in preparing the Kenya Export Directory and trade information publications.
• Assisting in the maintenance of a comprehensive database of clients for the targeted dissemination of specific information to identified users.
• Assisting in the organization of trade information seminars for the business community to raise awareness on specific trade-related topics.

• Attend to internal customers on inquiries.
• Attend management briefings.
• Attend monthly departmental meetings.
• Attend staff consultant meetings, and pass on management communication to staff.
• Prepare offer letters for all interns and new staff.
• Coordinate display and material logistics.
• Coordinate training for college recruiting teams and the internship mentorship program.
• Represent the company in a positive, professional way, even outside of work.
• Help with the following up and updating of the hotel’s licenses.
• Sit in disciplinary hearings.
• To ensure that the company's HR operational policies and processes are adhered to and continually improved.
• To assist in all activities concerning the sourcing and recruitment of staff, performance management, staff discipline, and HR administration.
• To coordinate and/or conduct departmental training and conduct the new hire hotel orientation program.
• Implement corporate policies and procedures on compensation, incentives, bonuses, and benefits.
• Continually assesses employee morale by analyzing absenteeism, turnover records, lateness, and resignations.
• Coordinate and oversee all matters related to staff accommodation, facilities, and transport.
• Coordinates, controls, and inspects employees’ accommodation, staff canteen, rest rooms, etc. Ensuring it is of the highest possible standard of cleanliness and comfort.
• Coordinate employee wellness and safety programs.
• Encourages a good standard of employee conduct and behavior and coordinates disciplinary procedures as necessary.
• Ensures appraisals are carried out for every employee every 12 months, or as per the hotel's management policy, and reviews all appraisals, following up on development needs if required.
• Assist in the communication of key messages to all staff.
• Assist in the recruitment and hiring of all employees.
• Ability to remain calm and courteous in demanding situations.
• Assisted other department heads (HODs) in the formulation of HR policies and procedures for their respective departments.
• Assisted with and ensures that all procedures concerning promotion, transfer, and staff resignation are carried out within company policy and within legal boundaries.
• Assists in developing and conducting management training on a variety of leadership and HR topics.
• Support operational efforts through proper staffing and training of associates.
• Assisted with planning, coordinating, and executing employee activities and events, including the monthly staff meeting, food festivals, the annual picnic, the holiday party, the Wellness Fair, the farewell party, community services, etc.
• Issue staff training experience and conduct certificates.
• Assisted in the administration of the hotel's social and staff benefit programs, e.g., Employee of the Month, and other staff incentives.
• Provided guidance to the leadership team regarding employee morale, employee relations, coaching, counseling, and discipline.
• Promoted employee communication activities and channels to encourage and enable feedback from staff.
• Maintained a positive relationship with staff representatives and ensured that any employee grievances are monitored and resolved.
• Responsible for all back office and administration tasks of the department.
• Oversaw the management of the recruiting process, including position management, advertising, and working with community agencies.
• Developed and maintained confidential departmental staff and associated files, documents, pay scale details, and/or other important databases.

• Attended to internal customers on inquiries.
• Assisted in recruitment by calling for interviews while exhibiting great customer service.
• Drafted staff memos.
• Attended management briefings when the HR manager is not present.
• Attended the monthly departmental meetings.
• I attended staff consultant meetings and passed on management communication to the staff.
• Assisted in the training and induction of new staff.
• I prepared the offer letter for all interns and new staff.
• Coordinated display and material logistics.
• Coordinate training for college recruiting teams and the internship mentorship program.
• Assisted the finance department, where needed, with the reconciliation of credit card sale receipts.
• Represented the company in a positive, professional way, even outside of work.
• Helped with following up and updating the hotel’s licenses.

• Attended to internal customers on inquiries.
• Assisted in recruitment by calling for interviews while exhibiting great customer service.
• Drafted staff memos.
• Attended management briefings when the HR manager is not present.
• Attended the monthly departmental meetings.
• I attended staff consultant meetings and passed on management communication to the staff.
• Assisted in the training and induction of new staff.
• I prepared the offer letter for all interns and new staff.
• Coordinated display and material logistics.
• Coordinate training for college recruiting teams and the internship mentorship program.
• Assisted the finance department, where needed, with the reconciliation of credit card sale receipts.
• Represented the company in a positive, professional way, even outside of work.
• Help with following up and updating the hotel’s licenses.

• Administered questionnaires, follow up on response, edit returned questionnaires and ensure that financial statements and any other useful information is collected for validation of the responses provided.
• Provided an important link between supervisors and respondents where follow-up is required.
• Ensured that data confidentiality is guaranteed for the enterprises/firms visited.
• Kept a record of visits and calls of the firms assigned to enable assessment of progress and address problems.
• Recorded comments and questions from respondents that are not adequately answered.
• Edited completed questionnaires to check for mistakes and omissions and decide if follow up is needed.
• Submitted the edited questionnaires to the supervisor.
• Submitted field reports to the supervisor.

Pre-event preparation

• Supported logistics related to physical set-up of Expo area.
• Assisted with maintaining and updating database of pre-registered participants, followed up with incomplete registrations.
• Assisted with visa and delegate hotel bookings.
• Assisted with inventory and moving of equipment, facilities, furniture and other materials during the event.

On-site tasks

• Met & greeted VIPs and participants, both on arrival at Jomo Kenyatta International Airport as well as at the UN Gigiri compound.
• Provided timely Assistance with registry, pass and directions to the different venues within the compound.
• Assured the comfort of the arriving participants and directed them to the proper staff or service;
• Provided administrative support to delegates: registration desk, information desk, travel support (providing information of international and local transport / airport information), lost & found;

Assisted with the arrangement of catering services;

• Assisted with the compilation of information on participants of sessions. Consolidate and record the list of attendees.
• Collated, photocopied and printed materials as necessary.
• Maintained supply of forms and charts as needed.

Finance Management

• Ensured accurate and timely month-end closing tasks that include, account analysis, reconciliations, accruals, journal entries, actual to forecast variance analysis, and preparation of various internal reports
• Analyzed inventory cost variances and other accuracy issues impacting perpetual inventory records
• Developed a strong understanding of business, inventory flow and systems.
• Responsible for preparation and support of external audits engagements
• Assisted with planning, execution, reconciliation and reporting of physical counts.
• Ensured financial records are compliant with company policies and procedures.
• Assisted with maintaining and developing accounts records for shipment and delivery.
• Documented and provided proof of delivery.
• Received and posted payments and orders from customers.

Inventory and procurement Management

• Ensured timely delivery of goods and prompt payment.
• Oversaw the procurement processes and procedures and ensured compliance
• Formulated and implemented stores policies including stock and control systems.
• Performed perpetual checks of inventory and of items stored in different locations and taking note of any anomalies.
• Ensured proper security/safety and fire hazard practices are always maintained.
• Carried out periodic market surveys/research and informing and advising the management accordingly.
• Initiated and maintained effective partnership with customers.
• Controlled the physical receipts, transfer documents and any matters related to stock movement and associated reporting procedures and input accordingly.
• Maintained and updated record files on all material, parts, tools, equipment, etc. stored in the business premises and warehouses.
• Organized, planned and coordinated all inventory management activities.
• Ensured that both goods inward and distribution departments are well organized and adequately resourced to sufficiently support the goals of the business.

• Provided basic care to patients, such as bathing, dressing, and grooming.
• Measured and recorded patients' vital signs, including blood pressure, pulse, and temperature.
• Helped patients with mobility tasks, such as transferring from beds to wheelchairs and assisting with walking.
• Assisted patients with eating and drinking, ensuring they received proper nutrition.
• Maintained patient hygiene by changing bed linens and keeping patient rooms clean and orderly.
• Offered emotional support and companionship to patients, enhancing their comfort and well-being.
• Accurately documented patient care, observations, and activities in medical records.
• Operated and maintained medical equipment, such as oxygen machines and mobility aids.
• Followed infection control protocols to prevent the spread of infections within healthcare facilities.
• Communicated effectively with nurses, doctors, and other healthcare professionals to ensure coordinated patient care.