SALOME WANJIRU NJENGA

Drafted and reviewed contracts, as well as all employee-related documents, ensuring compliance with legal requirements and company policies.

• Provided comprehensive clerical support to management, facilitating smooth day-to-day operations and communication.
• Managed company correspondence, particularly with the labor office, ensuring all regulatory requirements were met in a timely manner.
• Developed and implemented company policies, ensuring alignment with organizational goals and legal standards.
• Handled all aspects of WIBA (Workers Injury Benefits Act) matters, including insurance processes and claims management.
• Created a structured company dispute resolution procedure, fostering efficient collaboration between employees and management.
• Managed employee records and maintained accurate and up-to-date personnel files in compliance with data protection regulations.
• Processed payroll for employees, ensuring accuracy and timely distribution of payments.
• Addressed and resolved labor-related issues and disputes, maintaining a fair and respectful work environment.
• Conducted exit interviews and facilitated termination procedures, ensuring smooth transitions for departing employees.
• Led training and orientation programs for new staff, ensuring they were properly inducted into company culture and policies.
• Designed and implemented hiring and recruitment policies for a 1,000-employee company, ensuring a streamlined and effective hiring process.
• Monitored and handled employee claims involving performance-based and harassment incidents.
• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
• Organized and led staff orientation programs and training to promote collaboration.
• Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
• Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
• Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.

• Provided comprehensive administrative and clerical support across all departments, ensuring seamless operations and efficient workflow.
• Managed applications for foreign nationals, including processing E-visa, work permits, and Alien ID requests, as well as extensions and special passes.
• Assisted in organizing company events, handling logistics such as ordering materials and securing meeting spaces.
• Managed all incoming and outgoing correspondence, including drafting letters and responding to emails in a timely and professional manner.
• Handled filing, preparing receipts, maintaining records, and performing general clerical duties to ensure smooth office operations.
• Safeguarded and managed important and confidential company documents, ensuring adherence to privacy and security protocols.
• Oversaw staff duty rosters and timesheets, ensuring accurate tracking of working hours and attendance.
• Supervised the transportation team and coordinated the fueling process for project vehicles, maintaining up-to-date fuel records.
• Processed payroll and performed timesheet calculations, ensuring accuracy and timely payment to employees.
• Coordinated office deliveries, arranged posting, and ensured office supplies were ordered and stocked efficiently.
• Acted as a liaison with suppliers and contractors, maintaining positive relationships and ensuring smooth service delivery.
• Collaborated with staff in cross-functional departments such as Finance and HR, ensuring alignment and communication between teams.
• Coordinated schedules, arranged meetings, and distributed memos and reports, ensuring effective communication across all levels.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Company Overview: (NAIROBI SEWARAGE CONSTRUCTION AND MAINATANCE)

Human Resource & Safety Support Specialist

• Provided dedicated administrative and clerical support to the Human Resource Manager, ensuring smooth day-to-day HR operations.
• Reported workplace injuries and accidents to the labor office and insurance company, ensuring timely compliance with legal requirements.
• Implemented and managed WIBA (Workers Injury Benefits Act) insurance policies, overseeing all compensation procedures and follow-up.
• Communicated effectively with external partners to ensure company compliance with labor regulations and industry standards.
• Documented work injury incidents and submitted all necessary documentation to the labor office for proper processing.
• Addressed labor-related issues and facilitated resolution of work-related disputes, fostering a positive work environment.
• Led safety initiatives for construction workers, implementing accident prevention procedures to ensure a safe working environment.
• Conducted employee training sessions on workplace safety, ensuring employees were aware of and adhered to safety protocols.
• Played a direct role in insurance procedures for construction workers, coordinating workplace injury treatment and follow-up care.
• Assisted in HR administrative duties, including employee registration, record management, and handling disciplinary procedures.
• Ensured compliance with all WIBA compensation procedures, ensuring that all injured employees received appropriate compensation.
• Liaised with insurance providers to facilitate timely compensation for injured employees, maintaining clear communication channels.
• Managed the preparation of insurance reports and correspondence, ensuring accuracy and timely submission.

Achievements: Successfully managed over 1,000 claims during the construction of the project, achieving a 90% resolution rate through compensation and claim closure, effectively avoiding civil lawsuits.

Company Overview: Expressway Project

Health & Safety & HR Support Specialist

• Implemented WIBA insurance policies, closely following up on all compensation procedures to ensure timely and accurate settlements for injured workers.
• Communicated with external partners and maintained compliance with labor regulations to ensure the company adhered to legal requirements.
• Provided comprehensive administrative and clerical support to the Human Resource Manager, contributing to smooth departmental operations.
• Reported workplace injuries and accidents to the labor office and insurance companies, ensuring legal and regulatory compliance.
• Managed documentation for work injuries, submitting required reports to the labor office for proper processing.
• Addressed and resolved labor-related issues and disputes, maintaining a harmonious work environment.
• Oversaw the safety of construction workers, implementing and enforcing accident prevention protocols to ensure a safe working environment.
• Led the orientation and training of employees on workplace safety and health policies, ensuring full awareness and adherence to safety standards.
• Identified training needs and delivered safety training programs, ensuring employees were well-prepared for workplace hazards.
• Played a key role in insurance procedures for construction workers, ensuring compensation processes were followed and injuries were properly treated.
• Coordinated follow-up on workplace injuries, facilitating treatment and providing nursing care for minor injuries.
• Assisted in HR administrative tasks, such as employee registration, record management, and supporting disciplinary procedures.
• Ensured full compliance with WIBA compensation processes, liaising with insurance providers to facilitate timely compensation for injured workers.
• Managed and prepared detailed insurance reports, ensuring accuracy and clarity in all communications and documentation.
  
  Achievement:
  Successfully implemented WIBA insurance policies for the Expressway Project, overseeing the resolution of compensation claims for workers, achieving 90% successful claim closures without legal disputes.

Company Overview: (PHASE 11 SGR PROJECT)

• Key Responsibilities:
• Managed administrative duties, including employee registration, record-keeping, and file management to ensure accuracy and compliance with organizational policies.
• Led the recruitment and vetting process for new employees, conducting orientations to integrate them into the company's culture and operations effectively.
• Assisted in the implementation of labor-related policies, ensuring they were communicated and adhered to across all levels of the workforce.
  
• Administered disciplinary procedures and ensured proper documentation for consistent enforcement of company policies.
• Addressed and resolved labor-related issues and disputes, maintaining a harmonious and productive work environment.
• Coordinated communication between employees and management, ensuring clear, transparent, and efficient exchange of information.
  
• Oversaw the safety of construction workers, implementing robust accident prevention procedures and ensuring safety compliance at all times.
• Actively involved in the insurance procedures for construction workers, overseeing compensation claims and ensuring proper handling of workplace injuries.
• Managed the Work Injury Benefits Act (WIBA) processes, assisting in the compensation and follow-up procedures for injured workers, ensuring compliance with legal and regulatory requirements.
  
  Achievement:
  - Successfully improved communication between employees and management by developing a comprehensive communication policy and dispute resolution procedure, which led to a 80% reduction in communication-related issues and significantly improved workplace relations.

Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.

Company Overview: (PHASE 1 SGR PROJECT)

human Resource Officer
Key Responsibilities:

• Managed administrative duties, including employee registration, record-keeping, and file management, ensuring accuracy and compliance with organizational policies.
• Led the recruitment and vetting process for new employees, conducting orientations to integrate them into the company's culture and operations effectively.
• Assisted in the implementation of labor-related policies, ensuring they were communicated and adhered to across all levels of the workforce.
• Administered disciplinary procedures and ensured proper documentation for consistent enforcement of company policies.
• Addressed and resolved labor-related issues and disputes, maintaining a harmonious and productive work environment.
• Coordinated communication between employees and management, ensuring clear, transparent, and efficient exchange of information.
• Oversaw the safety of construction workers, implementing robust accident prevention procedures and ensuring safety compliance at all times.
• Actively involved in the insurance procedures for construction workers, overseeing compensation claims and ensuring proper handling of workplace injuries.
• Managed the Work Injury Benefits Act (WIBA) processes, assisting in the compensation and follow-up procedures for injured workers, ensuring compliance with legal and regulatory requirements.
  
  
  
  Achievements:
  
  - Developed and implemented a highly efficient filing system that streamlined employee records management, ensuring quick access and organization of critical documents.
  - Played a pivotal role in stopping industrial strikes, which had been prevalent during Phase 1 of the project, through effective communication and dispute resolution strategies.
  - Improved overall work relations by introducing a structured approach to addressing labor issues, contributing to a significant reduction in work stoppages and fostering a more collaborative and productive environment.
  

Rapporteur & Personal Assistant to the CE

• Managed the CEO's diary, scheduling meetings and coordinating appointments with internal and external stakeholders.
• Oversaw correspondence, organized travel arrangements, and made appointments for the CEO and staff.
• Liaised with other organizations during tender procedures and assisted with document management and follow-up on submitted tenders.
• Provided clerical support to the CEO and all staff, ensuring smooth office operations and effective communication.
• Managed office equipment, ensuring compliance with statutory requirements and maintaining operational efficiency.
• Organized events, maintained a calendar of upcoming events, sent reminders, and arranged necessary materials such as certificates for graduates.
• Coordinated logistics for scheduled events, including booking venues, arranging refreshments, and preparing training facilities.
• Assisted in booking travel accommodations for the CEO and staff, ensuring seamless travel coordination.
• Represented FTS in external affairs and promoted projects and activities to enhance organizational visibility.
• Managed administrative duties, including preparing weekly work plans, ensuring timely preparation of training materials, and organizing staff evaluations.
• -Supervised staff at project sites, ensuring compliance with labor and NITA procedures.
• Handled staff records management and office filing systems, ensuring easy access to necessary documentation.
• Designed and printed training materials, business cards, and certificates for trainees.
• Wrote weekly progress reports for the Project Manager, providing insights into events, workshop outcomes, and recommendations.
• Scheduled appointments for new staff, conducted orientations, and ensured proper onboarding processes were followed.
• -Managed general office tasks such as requisitioning stationery, maintaining supplies, and handling all printing and paperwork for training and office needs.

Achievement:

Successfully facilitated all 10 training sessions, playing a pivotal role in coordinating, organizing, and ensuring the smooth execution of each event. My involvement was crucial in ensuring that training materials were prepared on time and that the sessions were delivered efficiently, contributing to the overall success of the training program.

Industrial attachment as HR Administrator

• Updated and maintained over 1,000 staff files, ensuring accurate personal information and documentation, leading to a 100% compliance rate with company record-keeping policies.
• Collected and processed time and attendance records, improving payroll accuracy and reducing errors by 20%.
• Opened new files for incoming staff and filed employee training reports, ensuring that records were organized and easily accessible, contributing to a 15% increase in HR efficiency.
• Assisted in assessing employee records, including medical cards, to ensure all necessary documentation was in place for compliance, contributing to a 10% improvement in employee benefits processing.
• Distributed pay slips to employees in their respective departments, ensuring timely delivery and reducing payroll-related inquiries by 30%.
• Inducted new staff and facilitated their orientation across departments, ensuring seamless integration into the organization and increasing employee retention by 15%.
• Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments, resulting in a 98% accuracy rate in HR documentation.
• Achievement:
• Successfully managed the documentation and updates of over 1,000 employee records, ensuring complete compliance and improving data accuracy, resulting in a 20% reduction in HR-related issues.
• This version adds measurable outcomes that demonstrate the efficiency and impact of your work in HR administration.