ERP
Salma Salim
Kadzo
Nairobi
Summary
Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales & Marketing Consultant
Mpost Kenya
Nairobi, Not Specified
06.2017 - 01.2022
- Developed technical and non-technical sales presentations for Mobile operators in East & West Africa.
- Directed marketing plans for 30 + clients, proactively servicing needs, maintaining satisfaction and consistently achieving profit goals.
- Collaborated with leadership in creating weekly reports, which were sent to all Top Management.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Conducted market research and reported on clients' competition.
- Assisted in development of products and services previously unrepresented in industry to increase shares in new markets 15%.
- Developed and maintained relationships with customers and suppliers through account development.
- Engaged with customers to build rapport and loyalty.
Strategic Accounts Manager
Merka Corp
Nairobi, Not Specified
09.2013 - 04.2017
- Trained, mentored and motivated staff to instill desire for superior performance.
- Established client and market priorities to execute strategic course of action.
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation and post-sales service experience.
- Monitored sales performance metrics to achieve strategic account objectives.
- Suggested solutions and innovative ideas to meet client needs.
- Generated pipeline to close revenue and attain quota.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Negotiated prices, terms of sales and contracts.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Sales Consultant
Velti PLC
Nairobi, Not Specified
11.2011 - 07.2013
- Conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Responded to telephone and in-person requests for information.
- Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
- Maintained sense of urgency in answering customer questions and requests through email or voice message.
- Retained consistent client base by conducting market research to develop brand strategy.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Supported clients with business analysis, documentation and data modeling.
- Maximized customer retention by resolving issues quickly.
- Created detailed sales presentations to communicate product features and market data.
Education
Bachelor of Arts - Marketing
Ecole Des Hautes Etudes Commercial
Algeria, Algiers 09.2003 - 06.2007
High School Diploma -
Alliance Francaise Nairobi
Nairobi 01.2000 - 06.2000
Associate of Arts - Chartered Associate of Project Management
Project Management Institute
Nairobi 01.2014 - 06.2014
Associate of Arts - Startup Launch Academy Course
Antler Startup Launch Academy
Remote 09.2021 - 09.2021
Skills
Sales Agreements
undefinedAccomplishments
- Sales - Increased sales by 15% over a two year period.
- Resolved product issue through consumer testing.
- Computer Proficiency - Used Microsoft Excel to develop inventory tracking spreadsheets.
- Designed and implemented a strategic business plan for quota attainment, gained the company's customer base by 58%.
- Developed and implemented a sales forecast system on Salesforce, that dynamically calculated future sales and constraints.
- Identified 5 emerging markets as having potential for growth, resulting in the company's expansion.
- Increased customer engagement by 40% and thus produced a 20% increase in revenue of Mpost solution.
- Decreased customer dissatisfaction by conducting a survey to determine the causes of low sales and implementing countermeasures.
- Developed and implemented a 2-year marketing plan that successfully met 60% of all market strategy and sales quota.
Software
SAAS
Sales Force
Microsoft Office
Interests
Technology
Startup
Enivormental awareness & Climate change
REFEREES
- Ali Omar Salmin
Senior Backend Engineer,Dash App
Former CTO at Mpost Kenya
Tel :+254718318741
- Abdulazziz Omar
Founder &CEO, Save App
Former Founder & CEO at Mpost Kenya
Tel :+254
- Georges Toukam
Comviva a Techmahindra Company
Former VP Sales at Velti & Merka
Tel: + 2250748481309
Email:georges.toukam@comviva.com
Timeline
Associate of Arts - Startup Launch Academy Course
Antler Startup Launch Academy
09.2021 - 09.2021
Sales & Marketing Consultant
Mpost Kenya
06.2017 - 01.2022
Associate of Arts - Chartered Associate of Project Management
Project Management Institute
01.2014 - 06.2014
Strategic Accounts Manager
Merka Corp
09.2013 - 04.2017
Sales Consultant
Velti PLC
11.2011 - 07.2013
Bachelor of Arts - Marketing
Ecole Des Hautes Etudes Commercial
09.2003 - 06.2007
High School Diploma -
Alliance Francaise Nairobi
01.2000 - 06.2000
Similar Profiles
Mercy MbuguaMercy Mbugua
Senior Education Counselor at Intake Education Kenya Limited/ IDP Education-KenyaSenior Education Counselor at Intake Education Kenya Limited/ IDP Education-Kenya
Benjamin OnyangoBenjamin Onyango
Investigative Analyst at Joint Terrorism Task Force-Kenya (JTTF-Kenya)Investigative Analyst at Joint Terrorism Task Force-Kenya (JTTF-Kenya)
Emmanuel Achayo JuniorEmmanuel Achayo Junior
Data Analyst at Kenya Medical Research Institute / U.S Centre for Disease Control and Prevention Kenya (KEMRI/CDC)Data Analyst at Kenya Medical Research Institute / U.S Centre for Disease Control and Prevention Kenya (KEMRI/CDC)