Travelling
SAJEESH KUMAR
MANAGER
Summary
Customer-oriented General Manager with 15 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
17
17
years of professional experience
4
4
Languages
Work History
GENERAL MANAGER
TEXAS TRACK K LTD
MOMBASA
07.2018 - Current
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Heading the Technical ,Operations, Administration , Sales & Marketing , Credit control Departments
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
TECHNICAL MANAGER
TEXAS ALARMS K LTD
06.2009 - 06.2018
- Developed suggestions for technical process improvements to optimize resources.
- Liaised between business and technology units to manage delivery schedules for applications.
- Evaluated customer impact risk, reputation risk and regulatory risk.
- Assisted product owners with prioritization of backlogs.
- Gathered requirements and maintained communication between project teams, internal clients and external stakeholders.
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Recruited and trained IT team members.
- Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
SERVICE ENGINEER
POMS SYSTEMS & SERVICES LTD
08.2007 - 02.2008
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Developed, designed, deployed and integrate online UPS systems and networks.
- Assisted team through preparation and delivery of technical presentations and statements of work by matching specific client business requirements with effective technical solutions.
- Performed periodic testing of all networks and systems.
- Organized and directed maintenance shutdowns and startups.
- Performed troubleshooting and repair for complex electrical equipment.
- Trained and supervised staff on equipment maintenance and safety procedures.
- Participated in client consultations and product capability demonstrations to support sales efforts.
SERVICE ENGINEER
AIRTEL BHARATI NETWORK LTD
02.2007 - 07.2007
- Analyzed, troubleshot and diagnosed problems and provided prompt repair telephone and solutions.
- Performed periodic testing of all networks and systems.
- Investigated and corrected mechanical problems with Coin Box telephone.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Resolved customer complaints in prompt, polite and professional approach.
Education
DIPLOMA - ELECTRONICS
ITI PALAKKAD
08.2004 - 2007.06
HIGHER SECONDARY - Computer Science And Programming
NSSKPT OTTAPALAM
05.2001 - 2003.05
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SECONDAY SCHOOL
03.2000 - 2001.05
Skills
Performance improvement
undefinedInterests
Reading
Cricket
Driving
Timeline
GENERAL MANAGER
TEXAS TRACK K LTD
07.2018 - Current
TECHNICAL MANAGER
TEXAS ALARMS K LTD
06.2009 - 06.2018
SERVICE ENGINEER
POMS SYSTEMS & SERVICES LTD
08.2007 - 02.2008
SERVICE ENGINEER
AIRTEL BHARATI NETWORK LTD
02.2007 - 07.2007
DIPLOMA - ELECTRONICS
ITI PALAKKAD
08.2004 - 2007.06
HIGHER SECONDARY - Computer Science And Programming
NSSKPT OTTAPALAM
05.2001 - 2003.05
undefined
SECONDAY SCHOOL
03.2000 - 2001.05
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