Learning foreign languages
Sagar Patel
Business Executive
Nairobi
Summary
Dynamic and results-driven operations executive with over 12 years of progressive leadership experience in manufacturing, supply chain management, and sales within industrial environments. Demonstrated success in optimizing steel production processes, driving strategic initiatives, and enhancing profitability through innovative process improvements and cost control measures. Adept at leveraging deep technical expertise, robust financial acumen, and industry insights to lead cross-functional teams, manage global supply chains, and ensure regulatory compliance. Poised to excel by steering operational excellence and sustainable growth in the steel industry.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Business Development Manager
Brollo Kenya Limited
Nairobi
06.2025 - Current
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Group Operations Head
Abyssinia Group of Industries
02.2022 - 12.2024
- Directed end-to-end steel manufacturing operations across multiple facilities, increasing production throughput by 12% and streamlining supply chain processes to ensure maximum efficiency and reliability.
- Developed and implemented data-driven production strategies, aligning global supply chain trends with demand forecasts, resulting in a 15% improvement in inventory management and reduction in production bottlenecks.
- Enhanced process improvement initiatives through rigorous root cause analysis (RCA), reducing unplanned downtime and significantly boosting overall productivity.
- Spearheaded comprehensive cost-saving initiatives across procurement, logistics, and production planning, contributing to improvement in profit margins and optimizing resource allocation.
- Orchestrated strategic business planning efforts by analyzing key production and sales metrics, driving a 9% revenue increase while ensuring operations were tightly aligned with market demands.
- Streamlined the creation and maintenance of Bill of Materials (BOM) and master data, reducing production delays and improving data accuracy to support operational efficiency.
- Delivered detailed monthly performance reports, integrating production achievements with cost analyses, enabling leadership to make informed decisions and driving continuous strategic improvements.
Senior Sales & Marketing Executive
Abyssinia Group of Industries
Nairobi
07.2015 - 01.2022
- Increased market share and revenue growth by leading sales and marketing strategies, driving revenue boost and expanding into three new territories through customer-centric sales models and in-depth market research.
- Optimized product mix and pricing strategies based on market analysis, contributing to a 12% revenue growth and a 10% increase in market share, while identifying new growth opportunities.
- Strengthened customer retention by designing and implementing targeted sales models and strategies, improving client retention and fostering long-term relationships with key accounts.
- Led strategic sales and operational meetings, aligning teams with business goals, resulting in an improvement in sales team performance and productivity.
- Collaborated closely with logistics and supply chain teams to ensure on-time deliveries, optimizing order execution and customer satisfaction.
- Negotiated cost-effective transport contracts and implemented strategies that enhanced profitability, improving profit margins and reinforcing the company’s market leadership.
Plant Manager
Abyssinia Group of Industries
Nairobi
07.2013 - 06.2015
- Managed day-to-day operations of the production facilities across Board, overseeing a team of staff to ensure seamless production scheduling, quality assurance, and meeting high-demand manufacturing targets.
- Developed and implemented advanced inventory tracking systems for raw materials and finished goods, improving supply chain visibility and operational efficiency
- Ensured compliance with production standards and safety regulations, leading to a 15% reduction in safety incidents and driving continuous operational improvements across the facility.
- Optimized production workflows by identifying bottlenecks and implementing corrective actions, resulting in an increase in overall production output.
- Led cross-functional collaboration with the supply chain and maintenance teams to streamline raw material sourcing and minimize downtime, reducing costs by 12% and improving operational uptime.
Sales Executive
Abyssinia Group of Industries
Nairobi
02.2013 - 06.2013
- Executed targeted sales and marketing initiatives for wire products, expanding market reach and strengthening the company’s brand presence in the Nairobi region.
- Developed and maintained relationships with key clients, leading to an 8% increase in sales volume within a highly competitive market.
- Identified new business opportunities by analyzing customer needs and competitor activities, resulting in the expansion of the client base and greater market penetration.
- Collaborated with cross-functional teams, including production and logistics, to ensure timely and accurate order fulfillment, achieving on-time deliveries.
- Tracked and reported on sales performance, adjusting strategies as needed to meet monthly sales targets and drive growth.
Sales Executive
Uzuri Exporters Limited
Nairobi
02.2012 - 01.2013
- Cultivated and maintained key client relationships, ensuring consistent communication, prompt order fulfillment, and a high level of customer satisfaction, contributing to client retention.
- Provided regular performance updates to management, delivering insights into sales trends, customer feedback, and market dynamics to inform strategic decision-making.
- Achieved sales targets by proactively identifying new business opportunities and converting leads into long-term clients, contributing to a 10% increase in sales volume during tenure.
- Collaborated with internal teams to ensure seamless order processing and accurate delivery schedules, maintaining a high level of operational efficiency and on-time delivery.
- Monitored competitor activities and market trends, providing feedback to management on pricing strategies and customer demands to maintain competitive advantage.
- Exports Company specializing in Tea Processing, Dealers, Exporters & Brokers
Lead Pharmacist
Kito Pharmaceuticals Limited
Kakamega
02.2010 - 04.2011
- Managed pharmacy operations, overseeing the dispensing of medications and implementing inventory control systems, which led to a 10% reduction in stockouts and improved product availability.
- Developed and maintained pharmacy management systems, ensuring accurate labeling, packaging, and efficient product delivery, resulting in a 15% improvement in operational efficiency and faster processing times.
- Implemented workflows and processes that enhanced organizational practices, leading to a 10% improvement in compliance with safety protocols and regulatory standards.
- Led a team of pharmacy assistants, providing guidance and training on best practices for medication dispensing, inventory management, and customer service, improving team performance and accuracy by 10%.
- Monitored and analyzed pharmacy performance metrics, identifying opportunities for process improvements and optimizing systems, which contributed to a 5% reduction in operational costs.
- Pharmaceutical and Healthcare organisation
Education
Lean Six Sigma [Yellow/Green/Black] Belt Candidate - Process Improvement With AI
Council of Six Sigma Certification (C.S.S.C)
Global 04.2001 -
Post Graduate diploma -
Harvard Business School - Online
London 04.2001 -
Bachelor of Pharmacy -
Rajiv Gandhi University
India10.2009
Skills
Operations Optimization
Supply Chain Management
Strategic Planning & Execution
Cross-Functional Leadership
Cost Control & Profitability Management
Process Improvement
Market Analysis & Sales Strategy
Interests
Technical Blogging or Researching New Industry Trends
Continuous learning and Improving for personal development
Networking
Timeline
Business Development Manager
Brollo Kenya Limited
06.2025 - Current
Group Operations Head
Abyssinia Group of Industries
02.2022 - 12.2024
Senior Sales & Marketing Executive
Abyssinia Group of Industries
07.2015 - 01.2022
Plant Manager
Abyssinia Group of Industries
07.2013 - 06.2015
Sales Executive
Abyssinia Group of Industries
02.2013 - 06.2013
Sales Executive
Uzuri Exporters Limited
02.2012 - 01.2013
Lead Pharmacist
Kito Pharmaceuticals Limited
02.2010 - 04.2011
Lean Six Sigma [Yellow/Green/Black] Belt Candidate - Process Improvement With AI
Council of Six Sigma Certification (C.S.S.C)
04.2001 -
Post Graduate diploma -
Harvard Business School - Online
04.2001 -
Bachelor of Pharmacy -
Rajiv Gandhi University