Grace Muthoni Njoroge
Nairobi
Summary
Dedicated and service-oriented professional with over 10 years of experience in fast-paced operational environments. Proven track record in maintaining high standards of quality, cleanliness, and organizational efficiency. Skilled at following detailed procedures, working effectively in team settings, and maintaining excellent attention to detail. Known for reliability, strong work ethic, and the ability to adapt quickly to demanding schedules while delivering consistent results.
Overview
15
15
years of professional experience
Work History
Positive - Supervisor
Samosa World Kenya
Nairobi
03.2025 - Current
- Supervised daily operations to ensure efficient production processes and high-quality standards.
- Trained and mentored staff on best practices for food safety and sanitation compliance.
- Implemented workflow improvements that enhanced productivity and reduced operational bottlenecks.
- Coordinated inventory management to optimize stock levels and minimize waste.
- Oversaw daily operations, ensuring adherence to quality standards and efficiency in food production.
- Conducted performance evaluations, providing constructive feedback and setting development goals for team members.
Administrative Support Staff
Kerrygold Agency
01.2020 - 08.2024
- Managed end-to-end document processing, including collection, delivery, and electronic filing
- Performed accurate data entry and maintained comprehensive database records
- Coordinated office operations, ensuring smooth workflow and organization
- Handled confidential documentation with strict attention to privacy protocols
- Developed and maintained filing systems for easy information retrieval.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
Records Management Specialist
UAP Insurance
08.2016 - 01.2017
- Executed comprehensive document digitization initiatives
- Developed and maintained organized digital filing systems
- Performed regular data verification and quality assurance checks
- Collaborated with departments to ensure accurate record-keeping
Digitization Specialist
Laptrust Administrative Services Ltd
05.2013 - 05.2015
- Led in document preparation and digitization for sensitive government records
- Performed high-volume scanning and indexing of official documents
- Conducted thorough data verification and integrity checks
- Maintained strict confidentiality protocols for sensitive information
- Managed end-to-end digitization of financial records
- Implemented quality control measures to ensure data accuracy
- Coordinated with team members to meet project deadlines
- Ministry of Immigration and Registration of Persons Project
- Kenya Police Sacco Project
Sales Executive & Cashier
Colnet Limited
11.2010 - 01.2013
- Managed vital client accounts and developing new business relationships
- Processed customer payments and maintained accurate financial records
- Generated detailed sales reports and forecasts for senior management
- Conducted market analysis and monitored competitor activities
- Exceeded sales targets through effective customer relationship management
Marketing Promoter
Kheng Auto
06.2010 - 08.2010
- Conducted product demonstrations and presentations to potential clients
- Generated qualified leads and maintained prospective customer database
- Gathered market intelligence and customer feedback
- Participated in promotional events and marketing campaigns
Education
Valid Class E Driving License -
01.2023
Computer Proficiency Certificate - MS Office
01.2005
Kenya Certificate of Secondary Education -
Shiners Girls School
01.2004
Kenya Certificate of Primary Education - undefined
Kiaritha-ini Primary School
01.2000
Skills
Strong teamwork and communication skills; able to collaborate effectively with diverse teams
Excellent attention to detail and commitment to maintaining high hygiene standards
Proven ability to follow standard operating procedures and detailed instructions precisely
Adaptable and flexible; able to work efficiently under pressure in fast-paced environments
Reliable and punctual with a strong work ethic and professional attitude
Experience in handling equipment and maintaining organized work environments
Guest-focused mindset with commitment to service excellence
Ability to work independently with minimal supervision while meeting strict deadlines
Strong orientation towards achieving measurable quality standards
References
References are available on request.
Interests
Volunteering for charity work, Socializing, Camping, hikes, and outdoor activity, Sports (Hockey & Handball)
Affiliations
- Leadership: Chairperson Wildlife Club – Shiners Girls High School. Led the club in cleanup activities, gardening, and trips to National parks
- Organization: RED CROSS. Visiting children's homes in Nakuru and Nairobi
- Membership: Red Cross - Wildlife Society of Kenya
Timeline
Positive - Supervisor
Samosa World Kenya
03.2025 - Current
Administrative Support Staff
Kerrygold Agency
01.2020 - 08.2024
Records Management Specialist
UAP Insurance
08.2016 - 01.2017
Digitization Specialist
Laptrust Administrative Services Ltd
05.2013 - 05.2015
Sales Executive & Cashier
Colnet Limited
11.2010 - 01.2013
Marketing Promoter
Kheng Auto
06.2010 - 08.2010
Computer Proficiency Certificate - MS Office
Kenya Certificate of Primary Education - undefined
Kiaritha-ini Primary School
Valid Class E Driving License -
Kenya Certificate of Secondary Education -
Shiners Girls School