Ruth Wanjiru
Sales And Marketing
Nairobi, Nairobi Province
Summary
Accomplished Sales Manager with a proven track record at Orbital Consultants, enhancing client satisfaction and boosting sales through expert relationship building and sales planning. Skilled in staff management and market research, I excel in driving profitability and performance, achieving significant sales growth. Committed to leveraging product knowledge and direct sales skills for optimal results. Performance-oriented Sales Leader offering exceptional record of achievement over six-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
Orbital Consultants
02.2018 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Office Administrative Assistant
OBG Virtual Offices
05.2015 - 12.2017
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
Salesperson
Sameer Agriculture and Livestock Kenya
01.2012 - 03.2015
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
Education
No Degree - Sales And Marketing Education
Technical University of Kenya
Nairobi, Nairobi Province, Kenya 04.2001 -
No Degree - Computer Packages
S.O.S Youth Center
Nairobi, Nairobi Province, Kenya 04.2001 -
High School Diploma -
Kamahuha Girls High School
Murang'a, Murang'a District, Kenya 04.2001 -
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Sales Tracking
Lead Generation
Business Planning
Market Research
Relationship Building
Performance Management
Product Knowledge
Direct Sales
Profitability Optimization
Languages
Swahili
Native language
English
Advanced
C1
Certification
Real estate sales agent
Interests
Reading
Long drives
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of four staff members.
- Achieved good results by completing all tasks with accuracy and efficiency.
Reading
I love reading a good book when am not quite busy
Timeline
Real estate sales agent
03-2021
Sales Manager
Orbital Consultants
02.2018 - 04.2024
Office Administrative Assistant
OBG Virtual Offices
05.2015 - 12.2017
Salesperson
Sameer Agriculture and Livestock Kenya
01.2012 - 03.2015
No Degree - Sales And Marketing Education
Technical University of Kenya
04.2001 -
No Degree - Computer Packages
S.O.S Youth Center
04.2001 -
High School Diploma -
Kamahuha Girls High School
04.2001 -