RUTH MOSE
BEAUTY&MASSAGE THERAPIST
MALINDI
Summary
Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
9
9
years of professional experience
Work History
WAITER
BLUE BAY HOTEL
04.2020 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
WAITER
OCEAN SPORTS
09.2021 - 04.2022
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Bar Waiter
BARRACUDA INN HOTEL
09.2015 - 11.2021
- Maintained clean and organized bar area.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Assisted with bartending duties during high-volume shifts.
- Supported fellow team members during peak hours to maintain seamless operations and minimize wait times for guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Communicated with guests to record orders and assess needs.
- Ensured responsible alcohol service, adhering to local laws and regulations regarding age verification and intoxication levels.
- Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
Education
STCW
BANDARI MARITIME ACADEMY
MOMBASA08.2023
High School Diploma -
GEDE SECONDARY SCHOOL
GEDE - WATAMU 04.2001 -
Skills
Safe Food Handling
PASSPORT NUMBER
AK1387978
Timeline
WAITER
OCEAN SPORTS
09.2021 - 04.2022
WAITER
BLUE BAY HOTEL
04.2020 - Current
Bar Waiter
BARRACUDA INN HOTEL
09.2015 - 11.2021
High School Diploma -
GEDE SECONDARY SCHOOL
04.2001 -
STCW
BANDARI MARITIME ACADEMY
Similar Profiles
Diornethey WangaDiornethey Wanga
Restaurant Waiter at Blue Bay HotelRestaurant Waiter at Blue Bay Hotel
Valentina VucenikValentina Vucenik
Hostess at Blue Bay DinerHostess at Blue Bay Diner
Astrid Elizabeth Vasquez PerezAstrid Elizabeth Vasquez Perez
Receptionist at Blue Bay ResortReceptionist at Blue Bay Resort