RUTH JEMELI
Abuhail
Summary
Proven waitress with a track record of excellence in high-volume dining at Kenya Defense Rooms, adept at maintaining customer satisfaction and cash handling. Skilled in team collaboration and safe food handling, consistently ensuring order accuracy and dining area maintenance. Demonstrates hospitality service expertise, enhancing dining experiences for a diverse clientele.
Overview
4
4
years of professional experience
Work History
Waitress
Kenya Defense Rooms
02.2022 - 07.2024
- four years of providing services to presidents visitors at his home
- maintaining calmness when working with frustrated customers and resolving any issues that they may have had.
- proper handling of cash budgeted for weekly meals for both lunch and dinner.
- experienced in multitasking such as taking orders, delivering food and cleaning tables.
- handling cash, making change and balancing a cash drawer.
- experienced in working as part of a team, especially in a fast paced environment.
Waitress
Maggies Hotel
03.2020 - 01.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
Certificate - Hospitality
Michuki Technical Training Institute
Murang'a, Murang'a District, Kenya11.2020
High School Diploma -
ST JOHNS SOKYOT SECONDARY
TURBO KENYA11.2017
Skills
- Customer Service
- Safe Food Handling
- Order Accuracy
- Dining area maintenance
- Hospitality service expertise
- Team Collaboration
- Food safety understanding
- Ordering Procedures
- High-volume dining
Timeline
Waitress
Kenya Defense Rooms
02.2022 - 07.2024
Waitress
Maggies Hotel
03.2020 - 01.2022
Certificate - Hospitality
Michuki Technical Training Institute
High School Diploma -
ST JOHNS SOKYOT SECONDARY
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