Nationality: Kenyan
I am a high performing business management professional with over 7 years experience in management/customer relation operations. I have track record of ensuring that the day-to-day operations and activities run smoothly and clients satisfactions are met. My greatest strengths are my abilities to make timely decision and ensure that operations run at maximum efficiency. I am looking for a role that will utilize my years of experience to help the organization accomplish new heights and ensure that all assigned tasks are timely met. Ability to oversee both smaller and larger administrative teams alongside ensuring efficient departmental operations through effective management methods and lead teams to complete tasks.
Ability to deal professionally but firmly with customers, unparalleled client relations skills especially in resolving client requests and concerns.
Skilled negotiator, with proven experience in a commercial environment.
Works well with MS Office Suite.
Proven strategic thinker, with an ability to translate vision into action.
Personal Competencies: Honesty and Integrity; Effectiveness and efficiency; Fantastic teamwork capabilities, Research skills, Communication skills, Interpersonal skills, presentation skills, Data privacy standard and an ability to learn and adapt fast.
Overview
15
15
years of professional experience
Work History
Presiding Officer
Commission
Nairobi, 30
07.2017 - 09.2017
Conduct training on polling, counting and tallying process for clerks
Collect and ensure security of all election materials for General election
Oversee efficient and effective management of election before, during and after of election
Ensure good conduct of elections in polling station or tallying center as assigned
Counting, tallying and announcement of provisional results in polling station and sending same through online transmission to National and Constituency tallying centres
Ensure safe custody all entrusted documents during 2017 General Elections, document hand over of all election materials and equipment to RO after General Election.
SALES AGENT
HOMS GROUP INTERNATIONAL
01.2019 - 12.2022
Generating client leads to buy,sell and rent properties
Managed over 60 customers calls by day
Presenting purchase offers to sellers
Increased sales by 10%
Facilitating negotiation between buyers and sellers
Follow up on leads to increase sales
Nurture relationships that connect with clients to generate more sales
Establish, develop and maintain positive business and customer relationship
Expedite resolution of customer problems and complaints to maximize satisfaction
Coordinate sales effort with team members and other departments.
FINANCE ASSISTANT
SUMO INTERNATIONAL INC
01.2018 - 11.2018
Maintain database by entering, verifying and backing up data
Determination of cost operations by establishing standard costs and collecting operational data
Perform monthly balance sheet, income statement and changes in financial position
Analyze data to ensure proper accounting procedures have been followed
Gather and organize financial data from all accounting departments
Check account balances and facilitating purchases
Recording and retrieving financial entries from financial database.
Manager
Hammam Beauty Parlour
10.2016 - 12.2017
Overall management of the beauty parlour daily operations
Heading of the finance and accounts departments
Recruiting and training employees with the right skill sets
Managing employees by giving assignments, determining promotions and disciplinary actions as well as handling their grievances
Managing the inventory by ensuring that the right products are available at all times
Apply hygiene practices across all beauty stations
Ensure all beauty treatments meet high quality standards
Maintain staff records, including salaries and working schedules
Providing excellent customer service to our exciting or new clients by making sure they are satisfied with our services and hearing out their opinions in changes we might need to make to make them more comfortable.
Marketing/Finance Assistant
KBS Fashion
Dhaka
05.2016 - 09.2016
Overseeing the marketing activities of the fashion line
Assisting with analyzing advertising campaigns and monitoring brand quality
Monitoring the reactions of customers and retail outlets to new products and brand initiatives
Meeting client demands
Helping the designer in the designing of products
Processing and preparing financial business forms for the purpose of checking accounts balances
Create and follow up on invoices
Collect and enter data for various financial spreadsheets
Collect information for and prepare payroll payments for employees
Report any troubling misconduct and suspicion of wrongdoing to the proper authorities.
Finance Intern
Adept Technologies
01.2008 - 04.2016
Preparations of weekly and monthly reports
Create payment plans
Creating annual/monthly/quarterly schedules
Assist with month end close process and journal entries
Work with general ledger accounts
Assist with compliance requirements.
Biometric Clerk
Independent Electoral and Boundaries Commission
10.2012 - 12.2012
Duties and Responsibilities
Registration of Voters
Verification of registered voters.
Education
Bachelor’s Degree - Business Management, Finance and Banking
Moi University
Diploma - Business Management
Moi University
Certificate in Computer Applications (Ms Word, PowerPoint, Excel, Access) - undefined
Compuera College
KCSE - undefined
Madogo Secondary School
undefined
KCPE, Young Muslims Primary School
Skills
Product demonstrations
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Timeline
SALES AGENT
HOMS GROUP INTERNATIONAL
01.2019 - 12.2022
FINANCE ASSISTANT
SUMO INTERNATIONAL INC
01.2018 - 11.2018
Presiding Officer
Commission
07.2017 - 09.2017
Manager
Hammam Beauty Parlour
10.2016 - 12.2017
Marketing/Finance Assistant
KBS Fashion
05.2016 - 09.2016
Biometric Clerk
Independent Electoral and Boundaries Commission
10.2012 - 12.2012
Finance Intern
Adept Technologies
01.2008 - 04.2016
Bachelor’s Degree - Business Management, Finance and Banking
Moi University
Diploma - Business Management
Moi University
Certificate in Computer Applications (Ms Word, PowerPoint, Excel, Access) - undefined
Compuera College
KCSE - undefined
Madogo Secondary School
undefined
KCPE, Young Muslims Primary School
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