Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Websites
References
Timeline
Generic

ROSEMARY MEME

NAIROBI

Summary

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Office Manager

LESINKO NJOROGE AND GATHOGO ADVOCATES
NAIROBI
04.2014 - Current

Ensures legal compliance and provide robust support for organizational policies.

Direct human resource management initiatives to enhance team performance.

Manage financial operations, optimizing budgets and resource allocation.

Develop strategic plans to drive organizational growth and efficiency.

Oversee technology systems management to improve operational workflows.

Execute administrative oversight to ensure smooth daily operations.

PERSONAL ASSISTANT AND RECEPTIONIST

MUTHEE-OBALLA & ASSOCIATES ADVOCATES
MOMBASA
07.2012 - 12.2013
  • Maintained confidential files related to personnel records or other sensitive information.
  • Performed calendar management and scheduling of appointments for the executive.
  • Managed office supplies inventory and placed orders when necessary.
  • Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
  • Greeted visitors in a professional manner and provided assistance with inquiries.

Administrative Office Assistant

CLAMAR COMPUTER SYSTEMS
NAIROBI
03.2011 - 06.2012
  • Provided general administrative support such as photocopying, faxing.
  • Organized office supplies and placed orders when necessary.
  • Performed basic bookkeeping duties such as accounts payable and receivable entries and reconciliations.
  • Answered incoming telephone calls, directed callers to appropriate personnel and took messages as required.
  • Proofread documents including letters, emails, memos, contracts prior to distribution or submission.

Receptionist

LESINKO AND NJOROGE ADVOCATES
NAIROBI
11.2008 - 02.2011
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Education

DIPLOMA IN CUSTOMER CARE AND PUBLIC RELATIONS - CUSTOMER CARE

MOMBASA AVIATION COLLEGE
MOMBASA
11-2013

Some College (No Degree) - CERTIFICATE IN INFORMATION TECHNOLOGY

INTRO TECHNOLOGY COMPUTER SYSTEM
NAIROBI
08-2008

DIPLOMA IN BUSINESS MANAGEMENT AND ADMINISTRATION - Business Management

ZETECH UNIVERSITY
NAIROBI

Some College (No Degree) - VARIOUS SHORT COURSES

ALISON
VIRTUAL

Skills

  • Regulatory compliance
  • Financial management
  • Human resources
  • Project management
  • Office administration
  • Technology management
  • Payroll processing
  • Financial tracking
  • Inventory management
  • Customer relations

Affiliations

  • I am involved in Tree Planting activities and visit the needy occasionally

Languages

English
First Language
English
Proficient (C2)
C2
Swahili
Proficient (C2)
C2
French
Beginner
A1

Certification

  • I have on numerous occasions been accorded recognition as the best Employee of the Year.
  • My skills on computer competence have been recognized and my work used for numerous trainings and projects

References

References available upon request.

Timeline

Office Manager

LESINKO NJOROGE AND GATHOGO ADVOCATES
04.2014 - Current

PERSONAL ASSISTANT AND RECEPTIONIST

MUTHEE-OBALLA & ASSOCIATES ADVOCATES
07.2012 - 12.2013

Administrative Office Assistant

CLAMAR COMPUTER SYSTEMS
03.2011 - 06.2012

Receptionist

LESINKO AND NJOROGE ADVOCATES
11.2008 - 02.2011

DIPLOMA IN CUSTOMER CARE AND PUBLIC RELATIONS - CUSTOMER CARE

MOMBASA AVIATION COLLEGE

Some College (No Degree) - CERTIFICATE IN INFORMATION TECHNOLOGY

INTRO TECHNOLOGY COMPUTER SYSTEM

DIPLOMA IN BUSINESS MANAGEMENT AND ADMINISTRATION - Business Management

ZETECH UNIVERSITY

Some College (No Degree) - VARIOUS SHORT COURSES

ALISON
ROSEMARY MEME